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Hampton Inn Rochester Irondequoit

2.5 star property

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Exterior
Standard Room, 1 King Bed | Living area | 32-inch flat-screen TV with digital channels, TV
Reception
Studio Suite, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe
Indoor pool, open 9:00 AM to 10:00 PM, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
1323 E Ridge Rd, Rochester, NY, 14621
  • Rochester General Hospital
    ‪10 min walk‬
  • Seabreeze Amusement Park
    ‪6 min drive‬
  • Strong
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll In Shower)

Standard Room, 1 King Bed, Accessible (Roll In Shower) | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Roll In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Studio Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Rochester NE- Irondequoit by IHG

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1001)
$163 nightly
The price is $163 total
includes taxes & fees
Holiday Inn Express Rochester NE- Irondequoit by IHG

About this property

Hampton Inn Rochester Irondequoit

Hotel in Irondequoit
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Hampton Inn Rochester Irondequoit offers 77 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn Rochester Irondequoit features an indoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 600 square feet (56 square meters) include conference space. This Beaux Arts hotel also offers a vending machine, coffee/tea in a common area, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.

Hampton Inn Rochester Irondequoit is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Pasta Villa - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pasta Villa

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 600 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Irondequoit
Hampton Inn Irondequoit Hotel
Hampton Inn Irondequoit Hotel Rochester
Hampton Inn Rochester Irondequoit
Hampton Inn Rochester Irondequoit Hotel
Hampton Rochester Irondequoit
Hampton Inn Rochester Irondequoit Hotel
Hampton Inn Rochester Irondequoit Rochester
Hampton Inn Rochester Irondequoit Hotel Rochester

Hampton Inn Rochester Irondequoit Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 441 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and friendly. Our room was great for what we needed.
Stayed 3 nights in Apr 2025

6/10 Okay

Oleg

Liked: Cleanliness, property conditions & facilities
On April 6, 2025, we encountered an issue with the breakfast service. Breakfast was scheduled to be available until 10:00 AM; however, at 9:15 AM, the hot food had already been removed. When we inquired about this, we received an unpleasant response from the staff stating that it was already closed. We kindly ask that you look into this matter to ensure a better experience for future guests.
Stayed 4 nights in Apr 2025

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a group

The hotel lobby was great for our sports team to get together and do a bonding activity the night before our tournament. Breakfast opened early enough that we were able to eat before leaving the hotel!
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as I would expect it to be. Nothing over the top but I would use it again. Clean hotel doors lock at night but open with your key card. Parking was adequate.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness

Mixed experience

Lobby was clean and updated. Carpets in hallways were old and stained. Upon arrival in our room, there was urine on the toilet seat. We were given a new room which was clean. Beds were comfortable. Rooms and hallways need cosmetic updates. Staff was friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025

4/10 Poor

Tori

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was dirty linen in my room, urine stained toilet , I reported and nothing was done about it . Room wasnt cleaned out after i reported it . The curtain in the room fell , reported that also & nthn was done about that
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xx
Stayed 1 night in Mar 2025

8/10 Good

Jeanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities
Great 👍
Stayed 2 nights in Mar 2025

2/10 Terrible

jose

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Do not stay in this hotel, linen sheets are yellow hair all over them overall cleanliness needs to be remodeled.
Stayed 3 nights in Feb 2025

4/10 Poor

Kathryn

Business traveler
I am writing to formally express my disappointment with the handling of our recent stay at your property. My husband booked a four-night stay through Expedia due to the hotel's proximity to the hospital. After staying for three nights, my husband checked out early on the fourth morning at approximately 8:30 AM. He confirmed the check-out process with the front desk, who stated they had received approval from the general manager. Despite this, we were later informed by Expedia that the hotel refused to refund the final night’s charge, categorizing it as a cancellation fee. Given that the room was vacated early in the morning and could have been resold, I find it unacceptable that no accommodation was made for a refund. At a time when we were experiencing extreme stress and vulnerability, this lack of flexibility and compassion left a lasting negative impression. This experience has not only added unnecessary frustration to an already difficult situation but has also ensured that we will not choose to stay at your property in the future. Additionally, due to the lack of resolution and support, we will also reconsider using Expedia for future bookings.
Stayed 4 nights in Feb 2025

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

We had an overnight stay with my daughter’s Volleyball Club. This hotel was clean as far as it looked but did have a few spots that could have been maintained better. Beds were very comfortable and the heat was quick to warm up the room as it was single digits and windy at night. Location is perfect, there are tons of restaurants, shopping centers all at ease of getting to. Overall, not quite 5 stars but this is a very nice place for an overnight getaway. The front desk associate I believe Keyla is her name was fantastic, VERY an easy checkin and super friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Tatiana

The staff was very friendly and professional the room was clean beds were comfortable. the only thing is it smelled like marijuana all thru the hallways and evaporators
Stayed 1 night in Mar 2025

10/10 Excellent

irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice, caring and helpful. They wanted to accommodate my son and me as much as possible. I asked if my son can practice his violin since he was playing an audition at Eastman, and they put him in a separate room making sure that he is comfortable in there. The breakfast was wonderful with lots of variety.
Stayed 2 nights in Feb 2025

2/10 Terrible

Karl

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room itself was fine except the bed and the pillows were very uncomfortable. The pool area was wet with condensation; water on everything…. Tables, chairs…. Water dripping for the ceilings. The pool water temp was good, but the air temp had to be in the 60s. There were no towels in the pool area, so I asked someone in house keeping for some. She shook her head no and said she was washing linens. I had to go to the front desk to get towels which I got and the gal was friendly about. She obviously overheard the conversation between me and housekeeping …. and told the gal to get towels to the pool area. The housekeeper gave her a hard time and started to argue loudly. Very unprofessional.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lou

Stayed 1 night in Feb 2025

10/10 Excellent

Quinell, Rochester

Stayed 1 night in Jan 2025

10/10 Excellent

Neptali

H
Stayed 4 nights in Feb 2025

8/10 Good

Laura

Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice and clean, room was comfortable and relaxing! Breakfast is great! Definitely recommend and will be out choice again when we travel through.
Stayed 1 night in Feb 2025

4/10 Poor

brittnee

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
they lied about my reasoning to book. never again
Stayed 1 night in Jan 2025