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Hampton Inn Rochester Webster

2.5 star property

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Photo gallery for Hampton Inn Rochester Webster

Exterior
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually furnished
Restaurant
Fridge, microwave, coffee/tea maker
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
$141
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
878 Hard Rd, Webster, NY, 14580
  • Place, Towne Center at Webster
    ‪19 min walk‬
  • Place, Seabreeze Amusement Park
    ‪9 min drive‬
  • Place, Strong
    ‪16 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Studio, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually furnished

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (King Study)

Room, 1 King Bed with Sofa bed, Non Smoking (King Study) | Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, Non Smoking (King Study)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Rochester Webster by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 1,013 reviews
Holiday Inn Express & Suites Rochester Webster by IHG

About this property

Hampton Inn Rochester Webster

Webster hotel with indoor pool
An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and laundry facilities.
Hampton Inn Rochester Webster offers 90 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Webster hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn Rochester Webster features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. Event facilities measuring 1500 square feet (139 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Complimentary self parking is available on site.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Rochester Hotel Webster
Hampton Inn Rochester Webster
Hampton Inn Webster
Rochester Webster
Webster Hampton Inn
Hampton Inn Rochester Webster Hotel Webster
Hampton Inn Rochester Webster Hotel
Hampton Inn Rochester Webster Hotel
Hampton Inn Rochester Webster Webster
Hampton Inn Rochester Webster Hotel Webster

Hampton Inn Rochester Webster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1005 reviews
Rating 8 - Good. 281 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zoya

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast, good staff, clean rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stay here every year for Anniversary to celebrate with family and friends
Stayed 2 nights in Jun 2025

4/10 Poor

Steve

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Travelling for work requires Internet access to communicate with my company, customers and prospects. The internet quality was so poor that I could not send a small attachment or download a spreadsheet via email. I asked the front desk for a room closer to the router but none were available. The person at the front desk tried her best by giving me another internet access that was supposed to be better. It didn't work. at less than 3 mbps rate, that is about as low as dial up was 20 years ago. Totally not acceptable! I will never stay at that hotel ever again. there are (2) other hotels right on that road that I will choose for next years event. I even convinced the host for the event to remove Hampton from their suggested local hotel list for next year. Plus, there wasn't even a television remote in my room. Come on Hilton/Hampton. You have got to do better...
Stayed 3 nights in Jun 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable rooms, good breakfast, but horribly weak and usually cold coffee.
Stayed 2 nights in Jun 2025

2/10 Terrible

scott, North rose

Liked: Cleanliness, staff & service, property conditions & facilities
They over booked. Had to sleep in my car
Stayed 2 nights in Jun 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

chardaee

Stayed 1 night in Jun 2025

10/10 Excellent

chardaee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe & quiet
Stayed 2 nights in Jun 2025

6/10 Okay

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Watch for the leak in the ceiling

Stay was fine, except there was a leak from the ceiling that was in between the two beds. At some point there maybe a ceiling collapse as the ceiling material looks to be a bit soggy.
Stayed 2 nights in Jun 2025

6/10 Okay

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
No guide in room with how to operate TV, although the girl at front desk showed me (she had some trouble at first) and offered a channel guide. Breakfast was not great...out of regular coffee as well as in lobby. This was around 9am. Sausage is an unappetizing grey color. No one from the kitchen came out to check on things and there was still quite a bit of time left.
Stayed 1 night in Jun 2025

10/10 Excellent

Roni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that it was very close to the highway. Breakfast was set out early and there was always coffee.
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

CHRISTOPHER

Stayed 1 night in May 2025

10/10 Excellent

Anke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in great, quiet location.
Stayed 1 night in May 2025

8/10 Good

Candido

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for some issues with the room door keys,it was good.staff was great
Stayed 2 nights in May 2025

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The room was disgusting , dirty sheets / pillows and carpet, room had an order , wasn't even able to stay we checked in and checked right out
Stayed 1 night in May 2025

10/10 Excellent

Lisa, Ephrata

Stayed 3 nights in May 2025

8/10 Good

Helen R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location disliked the beds, they were too soft
Stayed 4 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room and location
Stayed 1 night in May 2025

8/10 Good

Beverly

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Staff was courteous check in very quick.
Stayed 1 night in May 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our purposes. We were in the area for a basketball tournament, and the hotel was conveniently located to the venues we needed to attend. The breakfast was satisfying in the mornings and the beds were soft and comfortable. The hotel was quiet and calm in the evenings.
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in/out process was a breeze. Staff was very friendly and genuinely interested in making sure we have a great stay
Stayed 1 night in May 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good service, the room was big, very comfortable. the only thing was the bathtub not quite clean
Stayed 1 night in Apr 2025