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Hampton Inn Rochester Webster

Property class: 2.5

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Photo gallery for Hampton Inn Rochester Webster

A hotel kitchen with a buffet setup, including a variety of food items and a coffee station.
A hotel with a clear sign reading "Hampton Inn."
An indoor swimming pool with lounge chairs and a sunbed area.
A hotel reception desk with a "Welcome to Webster" sign, framed black and white photographs on the wall, and a Hilton Honors sign on the counter.
A hotel lobby with a seating area, a reception desk, and a dining area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$111
includes taxes & fees
Nov 15 - Nov 16

Explore the area

View in a map
878 Hard Rd, Webster, NY, 14580
  • Place, North Ponds Park
    ‪3 min drive‬
  • Place, Towne Center at Webster
    ‪4 min drive‬
  • Place, University of Rochester
    ‪31 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪35 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

A hotel room with a large bed, two bedside tables with lamps, a dresser, and a television.

Studio, 1 King Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Room, 2 Queen Beds, Hearing Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing)

A hotel room with a large bed, two bedside tables, a nightstand, a framed picture on the wall, and a window with curtains.

Room, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible

A hotel room with a large bed, two bedside tables, a nightstand, a framed picture on the wall, and a window with curtains.

Room, 1 King Bed, Hearing Accessible

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Mobility and Hearing)

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a wooden headboard.

Room, 1 King Bed, Accessible (Mobility and Hearing)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing)

A hotel room with a large bed, two bedside tables with lamps, a dresser, and a television.

Studio, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

A kitchen with a microwave, dishwasher, sink, and a coffee maker on the counter.

Room, 1 King Bed with Sofa bed, Hearing Accessible

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible (Mobility and Hearing)

A hotel room with two beds, a television, a desk with a computer, a chair, and a patterned carpet.

Room, 2 Queen Beds, Accessible (Mobility and Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave

A hotel room with a large bed, two bedside tables, a nightstand, a framed picture on the wall, and a window with curtains.

Room, 1 King Bed, Microwave

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Microwave (King Study)

A hotel room with a large bed, two chairs, a desk with a lamp, a telephone, and a small table.

Room, 1 King Bed with Sofa bed, Microwave (King Study)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

A hotel room with a bed, desk, chair, and TV.

Studio, 1 King Bed with Sofa bed, Kitchenette

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Room, 2 Queen Beds, Microwave

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

Similar properties

Exterior
Holiday Inn Express & Suites Rochester Webster by IHG
Webster
  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.7 out of 5, Exceptional, 1,000 reviews
Holiday Inn Express & Suites Rochester Webster by IHG

About this property

Hampton Inn Rochester Webster

Webster hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Hampton Inn Rochester Webster offers 90 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Webster hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn Rochester Webster features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. Event facilities measuring 1500 square feet (139 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Hampton Inn Rochester Webster is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Rochester Hotel Webster
Hampton Inn Rochester Webster
Hampton Inn Webster
Rochester Webster
Webster Hampton Inn
Hampton Inn Rochester Webster Hotel Webster
Hampton Inn Rochester Webster Hotel
Hampton Inn Rochester Webster Hotel
Hampton Inn Rochester Webster Webster
Hampton Inn Rochester Webster Hotel Webster

Hampton Inn Rochester Webster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice in the room, the free breakfast and the entire experience was restful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Breakfast was very good every morning
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed .
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BREAKFAST WAS GOOD. SOME STUFF NEEDED REFILLED.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay and it's a nice location with lots around the area for eating and doing other things
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good trip
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night when we traveled to Toronto. It's a nice and clean hotel. The only thing I didn't like were the shower heads.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. We had never been to this area and we were given excellent advice and ideas.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Was bad time of year to close the pool for maintenance
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great accommodations!
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pool was closed with no prior heads up. It’s an awesome place and the price is right
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate breakfast. Staff wonderful. Room had heavy purfume smell , but bed and pillows were very comfy.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we rate the hotel top notch. Only thing wanting was the free wifi connection. Had I get upgraded with a fee would have been better. Front desk staff was very kind to let us use the wifi and internet when, after we checked out the hotel, we encountered a difficulty in entering the condo we reserved.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and breakfast!
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not clean: carpeting, bathroom floor, mold on shower door runner, horrible mattress. Place needs to be updated, raised tiles in lobby difficult to walk on. Room was quite pricey for the area where we stayed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, excellent breakfast. It felt like home.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was extremely pleasant,as well as attentive.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at a lot of hotels due to my daughter dance sport. This hotel truly exceeded my expectations the staff was absolutely wonderful and every request was quickly answered. If ever in Webster again this is the ONLY hotel I would stay at. The suite style room was perfect in size and comfort.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in great, quiet location.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great accommodations! Friendly staff! Best breakfast we’ve had in a while!
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff was extremely friendly and catered to any needs we had. One person working the desk went above and beyond for us but I didn't catch her name. The hotel definitely needs a lot of updates. The bath tub was leaking in the room I stayed in. The rooms were just outdated in general.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Need new beds & Grouting in bathroom
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The check-in was pleasant and easy; the lobby and the room were clean, there was plenty of nearby dining options, and the neighborhood was quiet.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room and location
Stayed 1 night in May 2025