Hampton Inn & Suites Rochester Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Rochester Downtown

Terrace/patio
Lobby
Lobby
Bar (on property)
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Pool
  • Pet friendly
  • Bar
  • Free airport shuttle
  • Gym

Explore the area

Map
101 South Union Street, Rochester, NY, 14607
  • Strong
    4 min walk
  • Park Avenue
    6 min walk
  • Manhattan Square Park and Ice Rink
    7 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.)
    9 min drive

Room options

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, 2 Queen Beds, Refrigerator & Microwave

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Rochester Downtown

Hotel in Downtown Rochester
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge and a 24-hour front desk.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hampton Inn & Suites Rochester Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites Rochester Downtown has designated areas for smoking.

Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk

More

  • Designated smoking areas (fines apply)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 253 out of 307 reviews" "
Rating 8 - Good. 41 out of 307 reviews" "
Rating 6 - Okay. 7 out of 307 reviews" "
Rating 4 - Poor. 5 out of 307 reviews" "
Rating 2 - Terrible. 1 out of 307 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amii, BURLINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and check in. Great area for families.
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Stayed 3 nights in Aug 2024

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of children because of the Museum of Play right there. Ask for a corner room to get away from the noise and get breakfast early.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was brand new and in great condition. The service at the bar/restaurant was excellent and so was the food. The free morning breakfast was average but fine. The front desk staff was welcoming and friendly. The free airport shuttle was an added perk and worked well for me. I would stay here again when in the area.
Stayed 1 night in Sep 2024

8/10 Good

JOHNNY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mandy

Stayed 1 night in Aug 2024

10/10 Excellent

Branko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accomodating. The room was perfect for the 3 of us. We stayed in the king suite, and used the pull out couch for our daughter. Loved that the hotel was dog friendly, and had a nice patch of grass with extra dog bags and garbage for dog waste. We chose the Hampton Inn for the walking proximity to Strong Museum, and we were completely amazed at the hotel setup, cleanliness, and breakfast options!! I couldnt believe there was a waffle making station with ALL the topping options available, and yummy omelettes!! There was a perfect shallow pool and a great new gym. The decor was lovely, and we enjoyed the hotel music. The absolute bonus was the location and proximity to so many food and entertainment options. We had an amazing stay, and will only stay at this hotel now when visiting Rochester!
Stayed 3 nights in Sep 2024

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 2 nights in Sep 2024

10/10 Excellent

Yunwei

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Dandan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was small but good enough for our young kids. The breakfast was pretty decent and convenient. That was my favourite part of our stay. The rooms were clean and smelled nice. Would definitely come again!
Stayed 2 nights in Aug 2024

8/10 Good

Cornelius

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Seems like the carpet was not properly vacuum, there was a lot of cookie crumbs and artificial sand from Strong Museum
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and staff. Pool is a bit small but works well for kids.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ebony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From now on I will always be a customer of Hampton Inn!! It was beyond excellent and when I return with my daughter for her orthodontist appointment, we will stay here from now on!!
Stayed 1 night in Aug 2024

10/10 Excellent

Ada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for us to visit different sites.
Stayed 6 nights in Aug 2024

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best Hampton Inns we’ve stayed at. Staff and service are excellent. The hotel looks new and clean. Vibrant colors great complimentary breakfast. Right across the street from the Strong national museum and walking distance to many restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lucia K Y

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

XIAOWEN

Traveled with family
Liked: Cleanliness, staff & service, amenities
2 minutes walk to the Strong Science Museum. The staffs are friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Play museum and lots of food options nearby
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in convenient area.
Stayed 3 nights in Aug 2024