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Hampton Inn & Suites Rochester Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Rochester Downtown

Terrace/patio
Lobby
Exterior
Lobby
55-inch Smart TV with satellite channels, Netflix, streaming services

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
101 South Union Street, Rochester, NY, 14607
  • Strong
    ‪4 min walk‬
  • Eastman School of Music
    ‪11 min walk‬
  • Rochester Riverside Convention Center
    ‪15 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar) | Living area | 55-inch Smart TV with satellite channels, Netflix, streaming services

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, Multiple Beds, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Refrigerator & Microwave

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

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Front of property - evening/night

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, (1002)
The price is $417
per night
$475 total
includes taxes & fees
May 2 - May 3
Hyatt Regency Rochester

About this property

Hampton Inn & Suites Rochester Downtown

Hotel in Downtown Rochester
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a bar/lounge and a 24-hour front desk.
Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hampton Inn & Suites Rochester Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites Rochester Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 311 out of 382 reviews
Rating 8 - Good. 55 out of 382 reviews
Rating 6 - Okay. 10 out of 382 reviews
Rating 4 - Poor. 5 out of 382 reviews
Rating 2 - Terrible. 1 out of 382 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and property when visiting the Strong Museum. It is very kid-friendly and staff were helpful and welcoming!
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Strong Museum was right next door, so perfect for families.
Stayed 1 night in Jan 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Would certainly stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristel joy

Stayed 1 night in Dec 2024

10/10 Excellent

KUN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with family
Stayed 1 night in Dec 2024

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Specifically booked this hotel as it has parking. Tiny lot when we arrived so needed to go to overflow. That was close but meant moving around with luggage. In the morning I saw 4 cars had been broken into in the hotel lot. Lucky we were in overflow! Hotel itself was very clean and nice inside.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great condition, great service. I wish you had coffee available in the lobby past 10AM.
Stayed 1 night in Dec 2024

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking and breakfast included in our stay. The kids loved the pool. The museum of play was directly across the street which was super convenient. It was also only a short walk to Dinosaur Bar-B-Que for dinner and a short walk to the Rochester Americans arena. Great stay!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Khang, Fayetteville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great place to stay especially if visiting the museum across the street with your family. Lila’s in the same building was a pleasant dining surprise.
Stayed 1 night in Dec 2024

10/10 Excellent

Khang, Fayetteville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location for families especially if they’re visiting the Strong museum across the street. Lila’s in the same building was also a nice dining surprise. I highly recommend staying here!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ying Ying

Stayed 1 night in Dec 2024

8/10 Good

Rui

Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent stay. I really had no complaints. Staff was friendly and helpful. Rooms were immaculately clean. The hotel’s restaurant had great food. One of my best stays away from Home I would book again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Annie

Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff. Close to Strong museum.
Stayed 1 night in Dec 2024

10/10 Excellent

KYUNG KOOK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent newly renovated property, conveniently located across from the Museum of Play.
Stayed 1 night in Aug 2024

8/10 Good

Cristina

Stayed 1 night in Nov 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024