Hampton Inn & Suites Rochester/Victor

2.5 star property

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Photo gallery for Hampton Inn & Suites Rochester/Victor

Courtyard
In-room safe, desk, laptop workspace, blackout drapes
Indoor pool
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym

Explore the area

Map
7637 New York State Route 96, Victor, NY, 14564
  • OptiGolf Victor NY
    ‪2 min walk‬
  • Eastview Mall
    ‪10 min walk‬
  • Casa Larga Vineyards
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪24 min drive‬

Room options

One King and One Sofa Bed (Study)

  • 320 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Two Double Beds, Non-Smoking

  • 559 sq ft
  • Sleeps 7
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking

  • 560 sq ft
  • Sleeps 7
  • 2 Double Beds

Standard, Two Double Beds

  • 320 sq ft
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Accessible

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, One King and One Sofa Bed (with Kitchen)

  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Fireplace

  • 560 sq ft
  • Sleeps 5
  • 1 King Bed

Suite, One King and One Sofa Bed, with Fireplace

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Rochester/Victor

Victor hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Rochester/Victor offers 123 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels.

This Victor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hampton Inn & Suites Rochester/Victor provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 678 square feet (63 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary uncovered self parking is available on site, along with a car charging station.

Hampton Inn & Suites Rochester/Victor is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski passes
  • Ski storage

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Rochester/Victor
Hampton Inn Rochester/Victor Hotel
Hampton Inn Rochester/Victor Hotel Victor
Hampton Inn Rochester/Victor Victor
Hampton Inn And Suites Rochester/Victor
Hampton Inn Victor
Victor Hampton Inn
Hampton Inn & Suites Rochester/Victor Hotel Victor
Hampton Inn Suites Rochester/Victor
Hampton Inn & Suites Rochester/Victor Hotel
Hampton Inn & Suites Rochester/Victor Victor
Hampton Inn Suites Rochester Victor/Fairport
Hampton Inn & Suites Rochester/Victor Hotel Victor

Hampton Inn & Suites Rochester/Victor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Its an ok place. Room that I was assigned to has a very unpleasant odor. Got a different room, but that also had the issue after a day of occupancy. Lighting is bad in the room, same with HVAC - controls dont work, system struggles to maintain room temp...overall the place needs better upkeep.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Stayed 2 nights in Feb 2025

2/10 Terrible

Kevin

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service

No power

The room was clean and breakfast was good. But the second day we were there the power went out so we checked out and went home. Hoping for a partial refund.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed Experience Due to Check-in, comfortable stay

Our stay at this hotel had a rough start but turned out well in the end. We arrived late, around 9 PM, and the check-in process was extremely awkward. The employee at the front desk ignored us for an uncomfortably long time before finally acknowledging our presence. When I said we were checking in, she simply stated, “We aren’t checking anyone in right now,” with no further explanation. I had to ask multiple follow-up questions, and her answers were vague and unhelpful. At that point, I was seriously considering finding another hotel, (even though I already paid for this reservation) especially since we had to be up at 5 AM. Eventually, she mentioned that the manager was on the phone and might have answers. Thankfully, the manager was much more helpful and had a printout with available rooms and a hand-drawn room layout. It turns out they had a power outage, and the employees didn’t know how to get the system back online. Once we were assigned a room, we were escorted and let in manually since they couldn’t issue key cards. From that point on, everything improved. The room smelled fresh and clean, the beds were comfortable, and I appreciated having a flatter pillow option rather than just the overly full ones that can be hard on the neck. We grabbed breakfast right when it opened. Most of it was delicious, though I’m never a fan of the powdered eggs—is anyone? Overall, the check-in experience was frustrating and unprofessional, but the actual stay was good. Improve trng.
Stayed 1 night in Feb 2025

10/10 Excellent

Cody

Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Danielle

Stayed 1 night in Feb 2025

10/10 Excellent

Seunguk

Stayed 1 night in Feb 2025

8/10 Good

Fan

Stayed 2 nights in Feb 2025

6/10 Okay

Steve

Didn’t need or want a handicap accessible shower
Stayed 3 nights in Feb 2025

10/10 Excellent

Laniiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Quiet
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael, Kemptville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Hermond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The standard room did not have a refrigerator. The desk staff upgraded me to a one bedroom suite. Making my stay much nicer.
Stayed 2 nights in Feb 2025

6/10 Okay

Kathy

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. Smooth check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Tina

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible customer service

We had issues with mold and dirt and stains on thr mattress on the pull out couch and it took 3 different staff members to actually care about the situation and resolve it.
Stayed 2 nights in Jan 2025

10/10 Excellent

John Luther, Castalian Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it was OK

The food for breakfast was not fresh, it was cold!
Stayed 1 night in Jan 2025

10/10 Excellent

tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how big the room was
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Sue

Liked: Cleanliness, staff & service
No thank you
Stayed 2 nights in Jan 2025