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Hilton Garden Inn Rochester/Pittsford

3.0 star property

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Photo gallery for Hilton Garden Inn Rochester/Pittsford

Terrace/patio
Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite) | Blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Daily buffet breakfast for a fee
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
800 Pittsford Victor Rd, Pittsford, NY, 14534
  • Eastview Mall
    ‪5 min drive‬
  • Nazareth College
    ‪6 min drive‬
  • St. John Fisher College
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite)

Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite) | Blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite)

Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite) | Blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Separate Living Area (Windsor Suite)

Suite, 1 King Bed, Separate Living Area (Windsor Suite) | Living area | 37-inch TV with premium channels

Suite, 1 King Bed, Separate Living Area (Windsor Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

  • 333 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub (Safari Suite)

Suite, 1 King Bed, Jetted Tub (Safari Suite) | Living area | 37-inch TV with premium channels

Suite, 1 King Bed, Jetted Tub (Safari Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Manhattan Suite)

Suite, 1 King Bed, Jetted Tub (Manhattan Suite) | Living area | 37-inch TV with premium channels

Suite, 1 King Bed, Jetted Tub (Manhattan Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Drinks & Snacks)

  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Rochester/Pittsford

3-star Pittsford hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Rochester/Pittsford offers 107 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Pittsford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Rochester/Pittsford features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1938 square feet (180 square meters) include conference space. This Pittsford hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Hilton Garden Inn Rochester/Pittsford has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors app mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Pittsford
Hilton Garden Inn Rochester Pittsford Hotel
Hilton Garden Inn Rochester Hotel Pittsford
Hilton Garden Inn Rochester Pittsford
Rochester Hilton Garden Inn
Brookwood Hotel Pittsford
The Brookwood Hotel Pittsford
Hilton Rochester Pittsford
Hilton Garden Inn Rochester Pittsford
Hilton Garden Inn Rochester/Pittsford Hotel
Hilton Garden Inn Rochester/Pittsford Pittsford
Hilton Garden Inn Rochester/Pittsford Hotel Pittsford

Hilton Garden Inn Rochester/Pittsford Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 987 reviews
Rating 8 - Good. 306 out of 987 reviews
Rating 6 - Okay. 119 out of 987 reviews
Rating 4 - Poor. 38 out of 987 reviews
Rating 2 - Terrible. 25 out of 987 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks!
The staff was extremely helpful and friendly.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2024

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service
We stayed here to visit family in Pittsford, all told there were 8 family members at this hotel. Our experience was OK. The hotel is old and needs a renovation badly. The bathroom in our room could have been cleaner. The staff was nice, and courteous. Recommended with reservation.
Stayed 4 nights in Dec 2024

8/10 Good

Laverne

Traveled with family
Liked: Cleanliness
It was very cozy and festive for the Holidays! The beds were comfortable!
Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Replace exceptionally low toilets with 19 inch. Good for everyone.
Stayed 2 nights in Dec 2024

8/10 Good

Gilmon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Really safe and quiet location, very accommodating and kind staff, a truly well kept hotel for the this area. Nice options for breakfast and warm and inviting lobby and bar area to unwind in the evening. Great value for your money. Thank you for your welcoming customer service Hilton GI team.
Stayed 1 night in Dec 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean. Gym, pool, dining and close to other restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Nov 2024

6/10 Okay

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Carla Vanina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for one night in our way back home
Stayed 1 night in Nov 2024

8/10 Good

Laurie

Stayed 2 nights in Nov 2024

10/10 Excellent

Lorraine

Stayed 2 nights in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and near the canal for safe walking. I did not like the smell of smoke right outside the door to the hotel. You could smell it in between the 2 sets of sliding glass doors.
Stayed 6 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast staff and desk clerk very accommodating
Stayed 1 night in Nov 2024

4/10 Poor

Tom

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
chlorine smell overtook your nose as soon as walking in. and the gentleman who check us in was rather unfriendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel with a small restaurant. They had music the Friday night we stayed. Rooms were clean and bed was comfortable.
Stayed 1 night in Nov 2024

2/10 Terrible

Kenneth

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Stayed 1 night in Oct 2024

8/10 Good

MATT

Traveled with partner
Liked: Cleanliness, staff & service
Nice property. General maintenance needed in the suite we stayed in but Im sure they are on top of it and understand the importance of a kept up room. Quiet area and friendly staff along with a nice pool/hot tub. It was a good time.
Stayed 1 night in Oct 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire reason that I stayed at this hotel was because it had a restaurant on the property which I never got to use because they did not open it so I was very disappointed
Stayed 2 nights in Oct 2024