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Hilton Garden Inn Rochester/Pittsford

Property class: 3

Choose dates to view prices

Photo gallery for Hilton Garden Inn Rochester/Pittsford

An outdoor patio area with wicker furniture, stone planters with flowers, and a brick building in the background.
A modern kitchen with a central island, bar stools, and a breakfast buffet.
An indoor swimming pool with clear blue water, surrounded by lounge chairs and a sunroofed ceiling.
A spacious living room with a round glass coffee table, a sofa, and a dining area with wooden chairs and a table.
A spacious living area with a green sofa, a dining table set with food and drinks, and a fireplace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
$139
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
800 Pittsford Victor Rd, Pittsford, NY, 14534
  • Place, Powder Mills Park
    ‪18 min walk‬
  • Place, Rochester Institute of Technology
    ‪22 min drive‬
  • Place, University of Rochester
    ‪26 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Standard Room, 1 King Bed

8.2 out of 10
Very good
(35 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Separate Living Area (Windsor Suite)

A hotel room with a brown leather sofa, a glass coffee table, a bed, and a TV mounted on the wall.

Suite, 1 King Bed, Separate Living Area (Windsor Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(12 reviews)
  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite)

A hotel room with a large bed, two bedside tables with lamps, a wooden dresser, and a patterned carpet.

Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite)

A neatly arranged bedroom with a large bed, two bedside tables, a wooden bench, and a wardrobe.

Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Jetted Tub (Manhattan Suite)

A hotel room with a sofa, armchair, and a glass-top coffee table. There is a dining area with a table and chairs.

Suite, 1 King Bed, Jetted Tub (Manhattan Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Jetted Tub (Safari Suite)

A hotel room with a sofa, round table, zebra-patterned chair, and a bed with a wooden headboard.

Suite, 1 King Bed, Jetted Tub (Safari Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Drinks & Snacks)

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Room, 1 King Bed (Drinks & Snacks)

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Room, 2 Queen Beds (Drinks & Snacks)

  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 333 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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About this property

Hilton Garden Inn Rochester/Pittsford

3-star Pittsford hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Rochester/Pittsford offers 107 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Rochester/Pittsford features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3006 square feet (279 square meters) include conference space. This Pittsford hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Hilton Garden Inn Rochester/Pittsford has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3,006 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors app mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Pittsford
Hilton Garden Inn Rochester Pittsford Hotel
Hilton Garden Inn Rochester Hotel Pittsford
Hilton Garden Inn Rochester Pittsford
Rochester Hilton Garden Inn
Brookwood Hotel Pittsford
The Brookwood Hotel Pittsford
Hilton Rochester Pittsford
Hilton Garden Inn Rochester Pittsford
Hilton Garden Inn Rochester/Pittsford Hotel
Hilton Garden Inn Rochester/Pittsford Pittsford
Hilton Garden Inn Rochester/Pittsford Hotel Pittsford

Hilton Garden Inn Rochester/Pittsford Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good business hotel with everything you need
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here after a long day biking the Erie Canal. It was great! They stored our bikes for us. The room was comfortable and pristine. Breakfast was delicious.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked into this hotel after having to check out early from another sue to that place having now hot water. This property we checked in after was amazing!
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are dated and don't feel clean. Wouldn't recommend staying here, ratings are too high.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

outdated, pay extra for breakfast, no way to get cash for the laundry. overall fine but nothing exciting for the price
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean .friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manee she managed and solved my problems just before I get to the hotel and she makes my stay as perfect as I never imagined. Thank you Hilton management team for hiring people like Manee she deserves a higher position and pay increase.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like the staff to make the heads and be sure to replace all towels. Thanks!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful place and great customer service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff very friendly and efficient. Nice to see some hotels still service the rooms daily
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great place
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, staff very friendly & helpful, room clean & meticulously maintained during the course of our stay. Didn’t partake of breakfast (had other activities) but it looked delicious. Did arrive late evening of check-in had food/dinner in restaurant very tasty & wait staff lovely
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Nice size room, nice bar area
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
We had to switch from 2 rooms to a 3rd pretty dirty room. It smells old and is out dated. This place needs some major TLC and updating. The TV didn’t even connected to to Disney plus like other updated Hiltons. Fail. Never will we use this location again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to the trail.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Place is nice shower could have been clean up better but was nice place for the most part
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the hotel was quiet.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean accommodations
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, quiet with the exception of bus motor running outside our window overnight making it difficult to sleep
Stayed 2 nights in Jan 2026