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Hilton Garden Inn Rochester/Pittsford

3.0 star property

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Photo gallery for Hilton Garden Inn Rochester/Pittsford

Terrace/patio
Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite) | Blackout drapes, iron/ironing board, free cribs/infant beds
Daily buffet breakfast for a fee
Reception
Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite) | Blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
$118
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
800 Pittsford Victor Rd, Pittsford, NY, 14534
  • Place, Powder Mills Park
    ‪16 min walk‬
  • Place, Riedman Fish Hatchery
    ‪3 min drive‬
  • Place, University of Rochester
    ‪19 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Separate Living Area (Windsor Suite)

Suite, 1 King Bed, Separate Living Area (Windsor Suite) | Living area | 37-inch TV with premium channels

Suite, 1 King Bed, Separate Living Area (Windsor Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(11 reviews)
  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite)

Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite) | Blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite)

Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite) | Blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Manhattan Suite)

Suite, 1 King Bed, Jetted Tub (Manhattan Suite) | Living area | 37-inch TV with premium channels

Suite, 1 King Bed, Jetted Tub (Manhattan Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Safari Suite)

Suite, 1 King Bed, Jetted Tub (Safari Suite) | Living area | 37-inch TV with premium channels

Suite, 1 King Bed, Jetted Tub (Safari Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Drinks & Snacks)

  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 333 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hilton Garden Inn Rochester/Pittsford

3-star Pittsford hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Rochester/Pittsford offers 107 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Rochester/Pittsford features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1938 square feet (180 square meters) include conference space. This Pittsford hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Hilton Garden Inn Rochester/Pittsford has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors app mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Pittsford
Hilton Garden Inn Rochester Pittsford Hotel
Hilton Garden Inn Rochester Hotel Pittsford
Hilton Garden Inn Rochester Pittsford
Rochester Hilton Garden Inn
Brookwood Hotel Pittsford
The Brookwood Hotel Pittsford
Hilton Rochester Pittsford
Hilton Garden Inn Rochester Pittsford
Hilton Garden Inn Rochester/Pittsford Hotel
Hilton Garden Inn Rochester/Pittsford Pittsford
Hilton Garden Inn Rochester/Pittsford Hotel Pittsford

Reviews

Hilton Garden Inn Rochester/Pittsford Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 1000 reviews
Rating 8 - Good. 306 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

Reviews

8/10 Good

Alexander

Liked: Staff & service, amenities, property conditions & facilities
Had a good stay only issue we ran into was the first room they sent us to stunk of marijuana. Fortunately they had another room to send us to immediately.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Aug 2025

8/10 Good

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was a surprising plus. The breakfast and dinner menus had good choices. Staff services were excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
I think they have to have a 24-hour cleaning staff since I made my stay at 4:00 pm and they gave me the room completely dirty the bathroom they hadn't touched it the towels were dirty I talked to the resection staff I informed them of what was happening and they never sent anyone to clean and but I still had to ask them for the clean towels to More than twice and he never took them to the room we had to go down to look for them and cleaning ourselves was a very bad experience
Stayed 2 nights in Aug 2025

2/10 Terrible

Barry

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Needed to take a shower and just sleep for a few hours before I catch a plane the shower was beyond filthy that type of black dirt mold in the corners that you know have been there for at least a year
Stayed 1 night in Aug 2025

6/10 Okay

Yshara, brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were old and worn. We were on the terrace level (aka) the basement and it was a bit musty. The main level was nice. The staff was very nice. And the water pressure was good!
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Had ro cahane rooms do to noosy a/c unit. Staff acted swiftly.
Stayed 1 night in Aug 2025

6/10 Okay

Paul C

Just another Hilton Garden Inn that needs a refresh. Stayed in many and they’re all in the same condition. Dirty run down bathroom, old a/c unit in room that didn’t cool down with a mustyv smell. Par for the course from Hilton.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Aug 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Cleaning staff walked in on me 3 times and the bathroom had mold, and the ac system was not functionally controllable from the pad.
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Amy

Traveled with partner
While the main things were clean and well-run it is obvious that the property needs a thorough upgrade/cleaning...hallway carpets wrinked and dirty, common area seating should be replaced or steam cleaned, toilet in bathroom outdated ..very low to floor.
Stayed 1 night in Aug 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Lindsay

Business traveler
Liked: Staff & service
The first room I checked into on the "terrace" level (ie basement) was really damp, with mold growing in the shower and a horrible smell in the bathroom in general. To their credit, they quickly moved me to a new room on the first floor. No smell but still mold in the bathroom. Needs some attention.
Stayed 1 night in Aug 2025

8/10 Good

Valerie, Asheville

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room was on level T, for terrace. It was a basement. There was no terrace. We joked with other guests about level T. You had to go “down” on the elevator. 🙄 Staff were great, so we didn’t complain but, I think they should be more updront about their accommodations.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hilton Garden Inn Rochester/ Pittsford to be conveniently located to the Buffalo Bills training camp. It was close, easy to park, refreshing pool and a super kind staff. We were delighted with our stay. Thank you!
Stayed 1 night in Jul 2025

6/10 Okay

ERIC

Stayed 2 nights in Jul 2025

8/10 Good

Peter

Stayed 1 night in Jul 2025

8/10 Good

Ken

Stayed 1 night in Jul 2025