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Hilton Garden Inn Rochester/University & Medical Center

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Rochester/University & Medical Center

Breakfast and dinner served
Lobby
Premium bedding, in-room safe, individually furnished, laptop workspace
Breakfast and dinner served
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
$158
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
30 Celebration Drive, Rochester, NY, 14620
  • Place, Strong Memorial Hospital
    ‪8 min walk‬
  • Place, Highland Park
    ‪10 min walk‬
  • Place, University of Rochester
    ‪11 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually furnished, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, individually furnished, laptop workspace

Room, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Drinks & Snacks)

Premium bedding, in-room safe, individually furnished, laptop workspace

Premium Room, 1 King Bed (Drinks & Snacks)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Drinks & Snacks)

Premium Room, 2 Queen Beds (Drinks & Snacks) | Premium bedding, in-room safe, individually furnished, laptop workspace

Premium Room, 2 Queen Beds (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

View all photos for One-Bedroom King Suite

Interior

One-Bedroom King Suite

  • Sleeps 4

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2

Premium Queen Room with Two Queen Beds

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Mobility Hearing Accessible King Suite with Roll in Shower

  • Sleeps 4

2 Queen Mobility Accessible W/Rollin Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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About this property

Hilton Garden Inn Rochester/University & Medical Center

3-star Rochester hotel close to University of Rochester
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Hilton Garden Inn Rochester/University & Medical Center offers 136 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn Rochester/University & Medical Center features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A 24-hour business center is on site at this 3-star property. Event facilities measuring 3600 square feet (324 square meters) include conference space. This Rochester hotel also offers a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Grappa - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 for adults and USD 6 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grappa

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • 3,600 square feet of conference space
  • Computer station

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14.00 for adults and USD 6.00 for children
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Rochester University Hotel
Hilton Garden Inn University Hotel
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester/University & Medical Center Hotel

Hilton Garden Inn Rochester/University & Medical Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 978 reviews
Rating 8 - Good. 204 out of 978 reviews
Rating 6 - Okay. 56 out of 978 reviews
Rating 4 - Poor. 19 out of 978 reviews
Rating 2 - Terrible. 24 out of 978 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Shivaram

Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel when I am in the city. Everything is five stars location is perfect. A lot of dining places in the area and there’s a lot of doing in the city on the weekends.
Stayed 2 nights in Aug 2025

8/10 Good

carl, old bethpage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nicely situated for a visit to UR. Property was very nice. One note would be that Elevators were incredibly slow for the amount of floors.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jacqueline

Business traveler, Traveled with family
Overall it was a good stay. The location was perfect for our visit at Eastman Dental. The facility was nice but some of the details in the cleaning were missed. I always pull back mattress pads and sheets to check for bed bugs (which I did NOT find to be very clear). However,, one of the mattresses had body fluid stains on the corner and some odd crumbs under the sheet and on the mattress pad. I found those same type of crumbs on the sitting chair.
Stayed 1 night in Aug 2025

10/10 Excellent

Vyvyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall, I will definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were here for family wedding. This location was a convenient location, the rooms were clean and comfortable
Stayed 3 nights in Aug 2025

4/10 Poor

LISA, Avon Lake

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We reserved a room about 4 hours before our arrival after a long day of driving. When we arrived, we were first told that there were no rooms available - even with a confirmation. Then witnessed a weird and unprofessional front desk discussion between employees. Finally resolved by one employee physically verifying the room was clean and available. All told about a 15 minute wait after a very long day of driving. Then we were told we could eat any snacks in the room - complimentary because of our wait. There were 2 water bottles, lol. Think they were already complimentary. Thanks! Overall, the place was clean, quiet and in a great location - just need to work on their guest reception.
Stayed 1 night in Aug 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convienent to the U of R and most of the city and eastern suburbs
Stayed 4 nights in Aug 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable accommodations. Easy walk to hospital. Enjoyed dinner at Grappa.
Stayed 1 night in Aug 2025

8/10 Good

Edward

Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, enjoyable space. Very clean. Worth it
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sharon

Liked: Staff & service
The staff and restaurant on site was amazing! But the hotel was mid. The elevator was broken , the bathroom outdated and the amenities were mid
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Christy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice area to stay easy access to my testing site 6 min ride
Stayed 1 night in Jul 2025

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was beautiful and so clean the only problem I had was only one elevator worked so it took a little bit longer which isn't a big deal.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenalle

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

6/10 Okay

Alexis

Liked: Staff & service
Okay place. Great staff. Nothing in the area open later than 9:30pm. Nothing open early in morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Stayed 3 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this property 3 times and really love it!
Stayed 1 night in Jul 2025