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Hilton Garden Inn Rochester/University & Medical Center

3.0 star property

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Photo gallery for Hilton Garden Inn Rochester/University & Medical Center

Exterior
Lobby
Premium bedding, in-room safe, individually furnished, laptop workspace
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
30 Celebration Drive, Rochester, NY, 14620
  • Strong Memorial Hospital
    ‪8 min walk‬
  • University of Rochester
    ‪14 min walk‬
  • Strong
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Bathroom shower

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually furnished, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Drinks & Snacks)

Premium bedding, in-room safe, individually furnished, laptop workspace

Premium Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Drinks & Snacks)

Premium Room, 2 Queen Beds (Drinks & Snacks) | Premium bedding, in-room safe, individually furnished, laptop workspace

Premium Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, individually furnished, laptop workspace

Room, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1001)
The price is $179
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$204 total
includes taxes & fees
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About this property

Hilton Garden Inn Rochester/University & Medical Center

3-star Rochester hotel close to University of Rochester
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Hilton Garden Inn Rochester/University & Medical Center offers 136 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn Rochester/University & Medical Center features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A 24-hour business center is on site at this 3-star property. Event facilities measuring 3600 square feet (324 square meters) include conference space. This Rochester hotel also offers a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.

Hilton Garden Inn Rochester/University & Medical Center is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Grappa - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 for adults and USD 6 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grappa

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • 3,600 square feet of conference space
  • Computer station

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14.00 for adults and USD 6.00 for children
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Rochester University Hotel
Hilton Garden Inn University Hotel
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester/University & Medical Center Hotel

Hilton Garden Inn Rochester/University & Medical Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 606 out of 876 reviews
Rating 8 - Good. 185 out of 876 reviews
Rating 6 - Okay. 46 out of 876 reviews
Rating 4 - Poor. 16 out of 876 reviews
Rating 2 - Terrible. 23 out of 876 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony R.

Stayed 2 nights in Dec 2024

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Kelli

Disliked: Cleanliness
Room was not clean. My child has a nut allergy and we found almonds on the floor and in the couch. Also, found a random pill in the room. Not pleased with this Hilton experience. We left early.
Stayed 3 nights in Dec 2024

4/10 Poor

Grace

Stayed 1 night in Oct 2024

10/10 Excellent

Shilpa

Stayed 2 nights in Nov 2024

2/10 Terrible

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I want some refunding didn't get the room o booked
Stayed 1 night in Dec 2024

10/10 Excellent

Wilfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. Staff was polite and professional. Front desk assisted my wife with printing tickets for an event at the Eastman Theatre. I would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

kristie

Great
Stayed 1 night in Dec 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property multiple times and have never been disappointed
Stayed 4 nights in Dec 2024

10/10 Excellent

Duco

Stayed 1 night in Nov 2024

10/10 Excellent

Raymac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience overall!
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for Black Friday Shopping. Central to all major stops
Stayed 1 night in Nov 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a great experience at Hilton Garden Inns.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

MARK, POTSDAM

near med facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

AMY

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice service/greeting, and amazing restaurant on the property (Grappa)
Stayed 2 nights in Nov 2024

6/10 Okay

Christine

Stayed 3 nights in Oct 2024