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Holiday Inn Express Canandaigua - Finger Lakes by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Canandaigua - Finger Lakes by IHG

Exterior
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Exterior
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
330 Eastern Blvd., Canandaigua, NY, 14424
  • Roseland Waterpark
    ‪8 min walk‬
  • Kershaw Park
    ‪14 min walk‬
  • CMAC Performing Arts Center
    ‪3 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communication)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Canandaigua - Finger Lakes by IHG

Canandaigua hotel walkable to Roseland Waterpark
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Canandaigua - Finger Lakes by IHG offers 75 accommodations with DVD players and safes. Premium cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Canandaigua - Finger Lakes by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 484 square feet (45 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and a convenience store. Complimentary self parking is available on site, along with a car charging station.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canandaigua Holiday Inn Express
Holiday Inn Express Canandaigua
Holiday Inn Express Canandaigua Finger Lakes
Holiday Inn Express Finger Lakes
Holiday Inn Express Finger Lakes Hotel
Holiday Inn Express Finger Lakes Hotel Canandaigua
Holiday Inn Express Canandaigua Finger Lakes Hotel
Holiday Inn Express Finger s
Holiday Inn Express Canandaigua Finger Lakes
Holiday Inn Express Canandaigua Finger Lakes an IHG Hotel
Holiday Inn Express Canandaigua - Finger Lakes by IHG Hotel

Holiday Inn Express Canandaigua - Finger Lakes by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean and quiet. Breakfast options were very nice and diverse.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy
Checking in was simple and well handled. Staff was knowledgeable and courteous. Danielle was very accommodating and answered all of our questions. We had not been in a hotel since 2012 and were not sure how things are done now. We were very happy with the whole experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Wonderful service, clean room and comfortable beds! The breakfast was a huge plus… better than most continental breakfasts!!!!
Stayed 2 nights in Nov 2024

2/10 Terrible

Audryona

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
Front desk guy had me waiting for about 10mins when no one else was in the lobby. I also called a week ago to make sure the pool was open (that's why we booked) and of course it was closed when we got here today even tho the guy said last week it would be open. One of our lights didn't work in our room... Just a little frustrating after spending over $100 for one night
Stayed 1 night in Nov 2024

8/10 Good

Kimberly, Elmira

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Jodie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

jeff

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mark, Canonsburg

Good for one night stay. There were only supplies in the room for one. They were doing some work and hoses and extension cords were a bad trip hazard in the main hallways
Stayed 1 night in Nov 2024

2/10 Terrible

James, Avon Lake

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Extremely noisey! Complained to desk about thumping in the room above us. It lasted for 2 hours and began again at the crack of dawn? Either the floors are too thin to stop the sound, or other guests were letting kids run wild? Worst hotel stay in years!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Alvin

Stayed 1 night in Oct 2024

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, new and great breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Would stay there again
Stayed 1 night in Nov 2024

10/10 Excellent

Bill

Clean comfortable and accommodating
Stayed 1 night in Nov 2024

6/10 Okay

Joelle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A long night
We arrived to our room, my daughter used the bathroom while I started to change -we were leaving to attend a show my college student was in that evening and wanted to quickly freshen up beforehand. My daughter found there was no handle on the toilet, only a hole where one should’ve been. I had to manually flush it by reaching into the tank. Called front desk, packed everything up, put it on the cart, and waited. Finally received a knock at the door with keys to a new room. Upon walking into the new room, we were met with 76 degrees. The thermostat was set to 62; went to the unit itself and couldn’t get it to turn on. I called the front desk. At this point we had yet to be able to unpack, change, do our hair etc. After 15 minutes I called down again, frustrated that it had now been 40 min since we had arrived. I was told they were “pulling a room up right now.” We were finally moved all the way down the opposite end of the hall to a room that was fully functioning. No apology. No offer to help move our stuff. We quickly dumped our things and had to leave for the show, sweaty and frustrated. Later, we couldn’t get the door to the pool room open and had to have front desk let us in. Pool was nice & clean. Night was long, you could hear everyone walking above us; we even received two phone calls from the people below us as well about “stomping” which was just my kids walking. Beds were comfy. Breakfast is what saved our stay; it was delicious and had a great variety.
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Stayed 1 night in Nov 2024

10/10 Excellent

Gloria

Stayed 2 nights in Oct 2024

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet.
Stayed 1 night in Oct 2024

6/10 Okay

Madonna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Towel holder bar was duty/rusted. Bathtub floor was painted. Paint was peeling and hindering water flow draining down the pipes.
Stayed 1 night in Oct 2024