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Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel

Exterior
Point of interest
Point of interest
Point of interest
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
330 Eastern Blvd., Canandaigua, NY, 14424
  • Roseland Waterpark
    11 min walk
  • Kershaw Park
    17 min walk
  • Canandaigua Lake
    18 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.)
    43 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communication)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About this property

Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel

Canandaigua hotel close to Roseland Waterpark
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel offers 75 accommodations with DVD players and safes. Premium cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 484 square feet (45 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and a convenience store. Complimentary self parking is available on site, along with a car charging station.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canandaigua Holiday Inn Express
Holiday Inn Express Canandaigua
Holiday Inn Express Canandaigua Finger Lakes
Holiday Inn Express Finger Lakes
Holiday Inn Express Finger Lakes Hotel
Holiday Inn Express Finger Lakes Hotel Canandaigua
Holiday Inn Express Canandaigua Finger Lakes Hotel
Holiday Inn Express Finger s
Holiday Inn Express Canandaigua Finger Lakes

Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1004 reviews" "
Rating 8 - Good. 263 out of 1004 reviews" "
Rating 6 - Okay. 64 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 50 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stefanie

Stayed 2 nights in Aug 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very relaxing and quiet.
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a wedding in town.
Stayed 2 nights in Sep 2024

10/10 Excellent

carmen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We were very pleased with the welcoming, helpful staff. The room was comfortable, with excellent beds and all equipment functional. We much appreciated the breakfast (included), offering delicious food items every day, some of the sweets being made on site.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Property conditions & facilities
Very welcoming staff, quiet location Great breakfast
Stayed 2 nights in Sep 2024

2/10 Terrible

John

Stayed 1 night in Aug 2024

2/10 Terrible

patricia

Traveled with family
Our room was canceled do to a water leak. No let us know until we got there and we had to find a hotel on our own. Since we were at a concert most hotels were sold out.
Stayed 1 night in Aug 2024

10/10 Excellent

James D

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised at cleanliness, clean air smells. Very helpful staff when we questioned dinner options. Our room had the required appliances. Plus tv was great it worked with very good.
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The check in should have had 2 instead of 1 for how busy it was. The cleaning lady on the 3rd floor was yelling and using profanities for over 15 minutes when my husband and I went our room after check in. Totally distasteful. Other than that our stay was great.
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa

I didn't get to stay. I reserved a room and after traveling there want able to check in. They gave away our room. We had to find a different hotel.
Stayed 1 night in Aug 2024

8/10 Good

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our reserved room type was not available when we checked in, which was frustrating. One had one bath towel in our room. Breakfast was fantastic.
Stayed 1 night in Aug 2024

10/10 Excellent

Roy

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Mary, Antwerp

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fully booked so check in staff were a little frazzled. Only issue I had was price on room - it was nearly $200 more for same type room that we stayed in June of this year. I could understand reasonable seasonal increase but $460 a night is crazy for Canadaigua
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

todd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Liked: Staff & service, property conditions & facilities
Cleanliness and comfortable
Stayed 1 night in Aug 2024

2/10 Terrible

Tim

Disliked: Staff & service
Left me stranded. I arrived at 9pm on 08/19/24 with a reservation and was told there was no room available because housekeeping was short-staffed. The clerk was brusque when I asked if he knew of any other hotel rooms available, basically saying it was not his problem. When I told he should have called me, he said he did, but there is no record of a call in my cell phone log. Terrible service. I got a room in another city 10 miles away.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was the issue. For older guests, the shower needs a grab bar in the middle of the wall. The one in the front is okay for getting in and out but once you are in the shower, it's easy to slip and a grab bar would be helpful. Also, the toilet bowl is too low. Higher bowls make it easier to get up from. Other than that, it was nice. The staff was friendly and helpful. I used the fitness room which was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff especially Maya was very helpful. My kid threw up all over his car seat, and Maya was very helpful in lending me a hand with the laundry services. She was extremely considerate, and I was grateful to have a clean car seat the next day.
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd most comfortable bed in all my hotel visits
Stayed 2 nights in Aug 2024

4/10 Poor

Susan

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We paid way too much for what the hotel was worth. Watch the pricing. First day breakfast was stale bread and limited choices.
Stayed 2 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024