Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel

Exterior
Interior detail
In-room safe, desk, laptop workspace, blackout drapes
Reception
Pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2200 Goodman St N, Rochester, NY, 14609
  • Rochester General Hospital
    18 min walk
  • Main Street Armory
    4 min drive
  • Rochester Auditorium Theater
    4 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    18 min drive

Room options

Standard Room, 1 King Bed with Sofa bed

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobil Roll Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel

Hotel in Irondequoit
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station.
Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel offers 66 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Exp Irondequoit
Holiday Inn Exp Irondequoit Hotel
Holiday Inn Exp Irondequoit Hotel Rochester
Holiday Inn Exp Irondequoit Rochester
Holiday Inn Express Irondequoit Hotel Rochester
Holiday Inn Express Irondequoit Hotel
Holiday Inn Express Irondequoit Rochester
Holiday Inn Express Irondequoit
Holiday Inn Express Rochester NE Irondequoit
Holiday Inn Express Rochester NE Irondequoit an IHG Hotel
"Holiday Inn Express Rochester NE Irondequoit an IHG Hotel"

Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 345 out of 964 reviews" "
Rating 8 - Good. 282 out of 964 reviews" "
Rating 6 - Okay. 136 out of 964 reviews" "
Rating 4 - Poor. 104 out of 964 reviews" "
Rating 2 - Terrible. 97 out of 964 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were very nice, plenty of free parking, close to dining and shopping. We stayed here to go to Seabreeze. Cons were the odor of the cleaner, smelled like strong carpet cleaning powder, the overhead lamp shade in the room was ripped and hanging, there's a thermostat, but the old AC unit is the room was filthy, all slats and vents were filled with dust and mildew spots. Beds and pillows were comfortable. Didnt get to try the breakfast so not sure about that.
Stayed 1 night in Aug 2024

8/10 Good

Romello

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed my stay here
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Baljinder

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jun 2024

10/10 Excellent

Cherian K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Marybeth

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
tv did not work - ran out of breakfast food - staff is rude
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families
Very helpful staff, clean rooms, great continental breakfast
Stayed 1 night in Aug 2024

8/10 Good

Wenjin, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2024

6/10 Okay

Emily, Adrian

Traveled with partner
Very good, clean basic room. Underwhelming breakfast buffet. In room coffee maker was broken and the pool was indefinitely out of service for repairs. Fitness room available. Nice local beach opens after checkout.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Comfortable and convenient location for our trip
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negstive was the breakfast was shut down before 10 AM and no coffee was available.
Stayed 1 night in Aug 2024

2/10 Terrible

Rany

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are not clean. I changed the room twice and still not clean. No good ventilation in the rooms. Breakfast during the weekdays is very limited. They closed at 9AM while the Breakfast time from 7- 9:30AM. The serving persons told me to come early next time !!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Srikanth Kashyap

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Thileepan

Stayed 1 night in Jul 2024

8/10 Good

Hira

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The bathroom tub was rusty. The vent in the bathroom was missing it cover.
Stayed 1 night in Jul 2024

4/10 Poor

Tamika

Liked: Cleanliness
Disliked: Property conditions & facilities
I was put in a disabled room with a broken shower that fell on my husband and cut his foot. The pool was out of service and wasn't told this when booking. Also breakfast ran out before it was over... no knifes, no pancake batter, and no more cinnamon rolls. It was not a good stay.
Stayed 2 nights in Jul 2024

4/10 Poor

EBONY

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the host was not very friendly. No instructions on breakfast or even which way to get to the elevator. Room 212 was what we were given and it was not cleaned by staff. The bathroom tub was dirty with someones hair on it. The outside of the trashcan was dirty and the bathroom door had colored fingerprints on it. Under the sink there was a corner where someone swept all the dust and debris at and just left it there. We had a pull out bed with a bag of opened goldfish ceackers under it. The next day when we were coming back from the breakfast, a housekeeper told us our room was vacant. We explained to here we were booked for two nights and she insisted on being rude, walking away mumbling, "I was just trying to let yall know, Sh#t". My husband called front desk on his cell as the room phone didn't work and in true rude service they blew it off. Perks- The breakfast was good, staff there was decent and it was clean and well keep. Long story short, we will never book this hotel brand again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
I love it's proximity to Target
Stayed 3 nights in Apr 2024

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service
Ac wasn’t working
Stayed 1 night in Jul 2024

4/10 Poor

Madeline

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service
We were disappointed. The hotel is located to the side of "Target". We did not go there to shop. The welcome counter does not look like a hotel's counter. The pool is closed due that "they have been waiting for an inspector to come in for 2 months and check it out". According to them Expedia was informed, but we weren't. We did not get a Senior discount but they offer it. No one came in to clean the room and bring clean towers. Phone in the room is not working, had to go downstairs and get towers. The room smells like it had been previously a smoking room. Breakfast was good.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024