Holiday Inn Express Rochester - University Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Rochester - University Area by IHG

Exterior
Reception
1 bedroom, premium bedding, in-room safe, desk
Exterior
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
717 E Henrietta Rd, Rochester, NY, 14623
  • Monroe Community College
    ‪5 min walk‬
  • University of Rochester
    ‪3 min drive‬
  • Strong Memorial Hospital
    ‪3 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(49 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Rochester - University Area by IHG

Rochester hotel close to University of Rochester
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express Rochester - University Area by IHG offers 105 air-conditioned accommodations with video-game consoles and safes. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Rochester - University Area by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary. A total renovation of this property was completed in March 2023.

Holiday Inn Express Rochester - University Area by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quinta Inn Rochester South
Quinta Rochester South
La Quinta Inn & Suites Rochester South Hotel Rochester
La Quinta Inn And Suites Rochester South
Holiday Inn Express Rochester Brighton Hotel
Holiday Inn Express Rochester Brighton
Holiday Inn Express Rochester University Area Hotel
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area

Holiday Inn Express Rochester - University Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 165 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 81 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

yue gang

Liked: Cleanliness, property conditions & facilities, room comfort

house keeping disturbing

generally everything is as expected because this is not the first time staying at holiday inn express. i am a regular guest of holiday inn express. however something could have been done better in this stay was, not to let your staff interrupting guests by knocking on everyone’s room door to door yelling “house keeping , house keeping” at 9:45am because it is not checkout time yet. the check out time is 11am. otherwise, everything is ok.
Stayed 1 night in Apr 2025

10/10 Excellent

xue

Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Nicole

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Prisca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a king size room and upon check in we were "upgraded" to a double queen room.. im sorry but that is NOT an upgrade.
Stayed 1 night in Apr 2025

8/10 Good

Mohammed

Traveled with family
Stayed 1 night in Mar 2025

8/10 Good

cruz

Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel - Clean

Room was small but clean and fresh smelling, People at the front desk were friendly. I would definitely stay here again, They had a heated pool and looked as though people were having a good time,
Stayed 2 nights in Mar 2025

10/10 Excellent

Keyana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Prea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing hotel amenities amazing staff only thing was they kept running out of laundry so no towels rags no nothing
Stayed 1 night in Mar 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Mar 2025

8/10 Good

Saros

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, breakfast could be better though
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Stayed 1 night in Mar 2025

10/10 Excellent

Barbara J

Business traveler, Traveled with partner
Donna the front desk person, is very friendly and knowledgeable in her work. I always stay at this hotel when I’m in town.
Stayed 4 nights in Mar 2025

4/10 Poor

Dawin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Susan Jean

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gezahegn

Liked: Cleanliness, staff & service, property conditions & facilities
it was very clean
Stayed 1 night in Mar 2025

8/10 Good

Kathia

Liked: Cleanliness, staff & service, property conditions & facilities
Horrible parking
Stayed 1 night in Feb 2025

10/10 Excellent

Woohyeon

Stayed 1 night in Mar 2025

10/10 Excellent

Yajaira

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, convenient, and plenty of parking.
Stayed 2 nights in Feb 2025