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Holiday Inn Express Rochester - University Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Rochester - University Area by IHG

Exterior
Free daily continental breakfast
Reception
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
$117
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
717 E Henrietta Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪5 min walk‬
  • Place, University of Rochester
    ‪4 min drive‬
  • Place, Strong Memorial Hospital
    ‪5 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Rochester - University Area by IHG

Hotel in Brighton
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express Rochester - University Area by IHG offers 105 air-conditioned accommodations with video-game consoles and safes. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Rochester - University Area by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 452 square feet (42 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary. A total renovation of this property was completed in March 2023.

Holiday Inn Express Rochester - University Area by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 452 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quinta Inn Rochester South
Quinta Rochester South
La Quinta Inn & Suites Rochester South Hotel Rochester
La Quinta Inn And Suites Rochester South
Holiday Inn Express Rochester Brighton Hotel
Holiday Inn Express Rochester Brighton
Holiday Inn Express Rochester University Area Hotel
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area

Reviews

Holiday Inn Express Rochester - University Area by IHG Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 415 out of 1008 reviews
Rating 8 - Good. 251 out of 1008 reviews
Rating 6 - Okay. 167 out of 1008 reviews
Rating 4 - Poor. 83 out of 1008 reviews
Rating 2 - Terrible. 92 out of 1008 reviews

Reviews

2/10 Terrible

Nitin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was rude and doing us a favor by checking us in. The disdain on the face was so apparent. Booked two rooms and asked if they can be on the same floor. Not even an effort to look for options. And the patronizing tone.
Stayed 1 night in Aug 2025

8/10 Good

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

John

Stayed 1 night in Aug 2025

2/10 Terrible

Aurelia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All 3 rooms that I was switched were dirty, dusty and totally unacceptable! I left early the next day
Bathroom tissue paper cover dirty!
Hairs in the bed
Dirty mattress cover
Dirty pillow cover
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Liked: Cleanliness, room comfort
Disliked: Staff & service

Could have been better

Things didn't start great as I got there about 45 minutes before check in time (3pm) and was told my room would be ready at 3. I fully understand rooms need to be turned over and normally this would have been fine - but my car was the only one in the whole parking lot. I find it hard to believe it was a housekeeping issue and not just a "full policy issue". The next day the free breakfast was lacking coffee (pretty key part of breakfast) due to a water issue. In all, it was a bed and good size room so it checked the basic requirements and was mostly clean but definitely not one I'd choose to stay if had other options.
Stayed 1 night in Aug 2025

10/10 Excellent

Rohini

a
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay

Stay a lot with HIE...this one was a bit smaller and tighter as far as the room/bathroom. Breakfast was ok...more fruit would be nice. Pillow selection was good.
Stayed 5 nights in Aug 2025

6/10 Okay

Michele

Stayed 1 night in Aug 2025

10/10 Excellent

Ileana

Safe
Stayed 2 nights in Aug 2025

10/10 Excellent

Saros

Stayed 1 night in Aug 2025

2/10 Terrible

Anica

Stayed 1 night in Aug 2025

10/10 Excellent

Zhong Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Raymond

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Handicap and parking was a problem .
Stayed 4 nights in Aug 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

STUART

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the staff was friendly, but the toilet handle was not put on properly and we had to lift the lid to constantly prevent the tank from constantly running
Stayed 2 nights in Aug 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

ning

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
restroom is kind of small
Stayed 2 nights in Aug 2025

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2025

6/10 Okay

Gwyn, St Johns

Liked: Staff & service
Overall, OK for one night. Staff was not present when arrived at 7PM. Rug in front of elevator had what appeared to be food scraps on it. Room was small, clean, but smelled of Clorox. Bathroom floor had cleaning product on part of it. Is close to airport. Friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Ziv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Solomon, Moses Lake

Stayed 1 night in Jul 2025

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Con professional clean e s all over the entrance area. Cords and water hoses all over. Kinda loud on floor 2 last night.
Stayed 1 night in Jul 2025

10/10 Excellent

Juliana, Binghamton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Liked: Amenities
Stay was fine and staff were friendly. Hotel could use some TLC
Stayed 2 nights in Jul 2025