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Holiday Inn Express Rochester - University Area, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Rochester - University Area, an IHG Hotel

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Indoor pool
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
717 E Henrietta Rd, Rochester, NY, 14623
  • Monroe Community College
    ‪4 min walk‬
  • Highland Park
    ‪4 min drive‬
  • Tim Hortons Iceplex
    ‪4 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Spark by Hilton Rochester University Area

Breakfast included
Pet friendly
Parking included
Free WiFi
3.8 out of 5, Good, (1001)
The price is $88
per night
$101 total
includes taxes & fees
Feb 5 - Feb 6
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About this property

Holiday Inn Express Rochester - University Area, an IHG Hotel

Rochester hotel close to University of Rochester
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express Rochester - University Area, an IHG Hotel offers 105 air-conditioned accommodations with video-game consoles and safes. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Rochester - University Area, an IHG Hotel features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 452 square feet (42 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary. A total renovation of this property was completed in March 2023.

Holiday Inn Express Rochester - University Area, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 452 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quinta Inn Rochester South
Quinta Rochester South
La Quinta Inn & Suites Rochester South Hotel Rochester
La Quinta Inn And Suites Rochester South
Holiday Inn Express Rochester Brighton Hotel
Holiday Inn Express Rochester Brighton
Holiday Inn Express Rochester University Area Hotel
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area an IHG Hotel
"Holiday Inn Express Rochester University Area an IHG Hotel"

Holiday Inn Express Rochester - University Area, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1001 reviews" "
Rating 8 - Good. 265 out of 1001 reviews" "
Rating 6 - Okay. 176 out of 1001 reviews" "
Rating 4 - Poor. 76 out of 1001 reviews" "
Rating 2 - Terrible. 82 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Carrie

Liked: Staff & service, amenities, property conditions & facilities
staff are great my free breakfast is pretty good. Wish the pancake maker was working. beds are comfortable my only pet peeve is there hair all over the bathroom especially in the wall. It very much grossed me out.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
The staff was very friendly to deal with, upon check in I realized there was no heat in the room and I was told it would get fixed. It was a partial fix done the next day after sleeping in a room that was 65 degrees. When I returned from my day out it was 82 in the room so hardly the fix I was hoping for. There were some other maintenance things that could have been cleaned up but overall it was an OK stay.
Stayed 2 nights in Oct 2024

6/10 Okay

Bernard

Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Caroline

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not cleaned very well. Television was small and there were no curtains, only a roll down blind that let light in from the sides of the window. Walls are paper thin - doors slamming in the hall all night was very disrupting as were the loud conversations that could be heard through the walls. Staff was super nice and efficient though.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Stayed 1 night in Jul 2024

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas, New York

Stayed 1 night in Sep 2024

10/10 Excellent

Norma

Stayed 2 nights in Sep 2024

10/10 Excellent

Kendall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kancong

Stayed 3 nights in Aug 2024

4/10 Poor

Jessica

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was filthy. There was hair all over the bathroom, trash was still filled with the previous tenants garbage. The entire building smelled like alcohol, which usually isnt bad, but if the room was cleaned properly, then Why does it smell like alcohol. The walls are super thin, so you can hear when people are walking past your room, so you can imagine when people are yelling at 2 am. On the plus side, beds are comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Ray

Stayed 1 night in Aug 2024

2/10 Terrible

Avechi

Stayed 2 nights in Aug 2024

10/10 Excellent

Mary, Farmington Hills

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Stayed 1 night in Aug 2024

8/10 Good

Adalberto

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Rui

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Poor service from the staffs
Stayed 2 nights in Aug 2024

6/10 Okay

Abigail

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom wasn’t thoroughly cleaned properly and I saw a roach on my bed
Stayed 1 night in Aug 2024

6/10 Okay

Alana

Traveled with family and small children
Liked: Staff & service
Dirty pool, terrible layout in room, no towels at the pool, broken tv remote, broken appliances at breakfast. Served its purpose for a place to sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024