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Holiday Inn Express & Suites Rochester Webster by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Rochester Webster by IHG

Exterior
Exterior
Exterior
Exterior
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $125
includes taxes & fees
May 21 - May 22

Explore the area

View in a map
860 Holt Rd, Webster, NY, 14580
  • Place, North Ponds Park
    ‪2 min walk‬
  • Place, Towne Center at Webster
    ‪11 min walk‬
  • Place, Veterans Memorial Park
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(52 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(59 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

9.6 out of 10
Exceptional
(7 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite

In-room safe, desk, laptop workspace, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Double Beds (Additional Living Area)

Room amenity

Suite, 2 Double Beds (Additional Living Area)

8.8 out of 10
Excellent
(10 reviews)
  • 432 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Holiday Inn Express & Suites Rochester Webster by IHG

Webster hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Rochester Webster by IHG offers 104 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Rochester Webster by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 2002 square feet (186 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities.

Holiday Inn Express & Suites Rochester Webster by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,002 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per stay

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Webster

Holiday Inn Express Webster

Webster Holiday Inn Express

Holiday Inn Express Rochester Webster Hotel

Holiday Inn Express Rochester Webster

Holiday Inn Express Suites Rochester Webster

Holiday Inn Express Suites Rochester Webster by IHG

Holiday Inn Express Suites Rochester Webster an IHG Hotel

Holiday Inn Express & Suites Rochester Webster by IHG Hotel

"Holiday Inn Express Suites Rochester Webster an IHG Hotel"

Holiday Inn Express & Suites Rochester Webster by IHG Webster

Holiday Inn Express & Suites Rochester Webster by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1004 reviews
Rating 8 - Good. 184 out of 1004 reviews
Rating 6 - Okay. 48 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bobbi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. Clean rooms, friendly staff, and breakfast was good.
Stayed 3 nights in Feb 2026

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Clean, comfortable room and bed.
Stayed 1 night in Jan 2026

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff is very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Stayed 1 night in Jan 2026

10/10 Excellent

Keonna

Liked: Cleanliness, staff & service, amenities
Exceptional service
Stayed 1 night in Jan 2026

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean and spacious and a very comfortable bed. Nice breakfast buffet with a selection of hot and cold items all included in the price too
Stayed 3 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 3 nights in Dec 2025

10/10 Excellent

Jean baptiste

Stayed 2 nights in Jan 2026

10/10 Excellent

Carol Ann

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Easy check in, spacious and clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was excellent
Stayed 3 nights in Jan 2026

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean, the beds were comfortable and the staff were courteous and friendly.
Stayed 2 nights in Dec 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Bryan.

Liked: Cleanliness
Stayed 4 nights in Dec 2025

8/10 Good

Adeline

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice, and clean. The bed was comfy, and it was conveniently located. Also there is a nice park right behind the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles D

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Always great accommodations. Clean and excellent staff. Breakfast is everything you need.
Stayed 3 nights in Dec 2025

10/10 Excellent

Deborah

Stayed 2 nights in Nov 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
All was good.
Stayed 2 nights in Dec 2025

8/10 Good

michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless & staff very friendly. Breakfast served by friendly staff & also spotless. Great stay.
Ponds with walkway behind hotel. Great for a morning walk .
Stayed 6 nights in Nov 2025

10/10 Excellent

gregory

Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always stay here because of great customer service, clean rooms, great location and good breakfast Also like the location
Stayed 1 night in Nov 2025