Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
860 Holt Rd, Webster, NY, 14580
  • Seabreeze Amusement Park
    ‪13 min drive‬
  • George Eastman Museum
    ‪14 min drive‬
  • Strong
    ‪15 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪22 min drive‬

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About this property

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

Webster hotel with indoor pool
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Rochester Webster, an IHG Hotel offers 104 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Rochester Webster, an IHG Hotel features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 2002 square feet (186 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. A total renovation of this property was completed in June 2019.

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,002 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 9 2025 to January 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster an IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1002 reviews" "
Rating 8 - Good. 210 out of 1002 reviews" "
Rating 6 - Okay. 46 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Serdar, Webster

Stayed 2 nights in Sep 2024

10/10 Excellent

Serdar, Webster

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Stayed 3 nights in Sep 2024

10/10 Excellent

Tomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly desk person.
Stayed 1 night in Sep 2024

8/10 Good

Paulina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Everything was really good, only complaint i have is the beds were a bit uncomfortable and the noise in other rooms and hallway was making it hard to get some sleep. Other than that staff was nice and place was clean.
Stayed 2 nights in Sep 2024

8/10 Good

Noel De La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location, right off the highway, store near by! Friendly staff. Only thing missing is a change machine so quarters are available to do laundry.
Stayed 5 nights in Sep 2024

6/10 Okay

Marie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
hotel was clean but the room bathroom flooded and had traces of mold around the perimeter breakfast was excellent staff was great
Stayed 3 nights in Sep 2024

8/10 Good

William

Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a very welcoming atmosphere. It had a nice park adjacent. Staff greeted you with a smile and a hello. A super sweet maintenence man took time to talk with us and make sure our stay was great. Food at breakfast was good(wish there was more fruit options, though).The pool area was amazing. Loved that they had a hot tub and that it had lots of windows so you didn't feel in a dungeon, like most hotel pool areas! Kuddos Webster Holiday Inn! My very picky autistic son keeps asking to go back to your hotel... you set the bar bar high!!! Thank you for a great stay! See you on our way back through the area sometime
Stayed 1 night in Sep 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean. So comfy. Would rate 11/10 if I could. Breakfast was delicious! Will be staying here again!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Aynur

Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia, Bath

Clean and inviting. Staff very helpful. I’ll stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Noel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a quiet area with shopping and restaurants only about a 2-3 minute drive away. Hotel itself was very quiet. The free hotel breakfast was one of the better ones I’ve had. The staff were great!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities for price point! Area restaurants were easily reached with a short drive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dwight E.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Sam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and comfortable. Good sized and clean room. Good breakfast; friendly staff.
Stayed 2 nights in Aug 2024