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Wyndham Rochester Downtown

3.0 star property

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Photo gallery for Wyndham Rochester Downtown

Daily cooked-to-order breakfast for a fee
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
70 State St, Rochester, NY, 14614
  • Place, Blue Cross Arena
    ‪5 min walk‬
  • Place, Rochester Riverside Convention Center
    ‪5 min walk‬
  • Place, Strong
    ‪15 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 2
  • 1 King Bed

King Room-Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Guest Room With 2 Queen Beds, Tub With Grab Bars-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 4

2 Queen Beds, Mobility/Hearing Accessible Room, Roll-in Shower, Non-Smoking

  • Sleeps 4

Room With 1 King Bed, Mobility/Hearing Accessible, Bathtub With Grab Bars-Non-Smoking

  • Sleeps 2

Executive King Suite-Non-Smoking

  • Sleeps 4

2 Queen Beds, Executive Suite, Non-Smoking

  • Sleeps 5

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About this property

Wyndham Rochester Downtown

3-star hotel in Downtown Rochester
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Housekeeping is available on request.
Wyndham Rochester Downtown offers 217 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 5 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 15024 square feet (1396 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Wyndham Rochester Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
River Club - This restaurant serves breakfast only.
State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (15,024 square feet of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Wyndham Rochester Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 217 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 159 out of 1002 reviews
Rating 2 - Terrible. 245 out of 1002 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Willie Lee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at the Wyndham was terrible. I arrived ontime for my 3pm check in. Myself, and other guests, had to wait FIVE HOURS rooms to be ready. The environment around the hotel was dirty and unsafe. Inside the hotel the main elevator was broken, forcing the use of the filthy service elevator. My room was 62 degrees and staff could not do anything to help me. When a refund or discount was mentioned to the hotel, they were unhelpful and nasty towards me. I left after one night and would NEVER recommend anyone to stay here.
Stayed 2 nights in Oct 2025

2/10 Terrible

Niraj, Brooklyn

Stayed 1 night in Oct 2025

4/10 Poor

Diane

Traveled with family and small children
Disliked: Property conditions & facilities
This is a very basic hotel that is not worth the money. They do not even give you water to drink, there is no room service option and the elevators were broken and had to use the service elevators the whole time. AND IT was $300 a night.
Stayed 1 night in Oct 2025

2/10 Terrible

Kristen

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We booked this property at the last minute. I would have done more research if I had time. The property is very outdated and needs many upgrades. The sliding doors going into the hotel were not working. There were soiled linens in the hallway when we arrived. There was food still in the refrigerator of our cleaned room. There was another guest who continued to smoke weed on our floor. After we complained, it did not top. There was only one functioning elevator when we arrived, and by mid-stay, that elevator was broken, so we had to climb up 6 flights of stairs to get to our room each time we went out. Then, after climbing up 6 flights, our keys stopped working. There wasn't a free breakfast as advertised. Lastly, when we went to check out the gym, there were only 2 dumbbells. I suggest closing down this hotel until renovations can be completed. Paying over $200 a night for this type of sty is ridiculous.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kirsten

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Front desk staff was horrible. Rooms are in disgusting condition
Stayed 1 night in Oct 2025

2/10 Terrible

Reilly Walsh

Disliked: Cleanliness, staff & service, property conditions & facilities
No heat—in Rochester, in late October, (low today was 42) because it was explained the owner had decided not to turn the heat on. This was not disclosed, and the refused to give me my money back. Place is a mess—elevators don’t work, water is cold. I want my money back.
Stayed 1 night in Oct 2025

2/10 Terrible

Shaelynn

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

2/10 Terrible

Katie

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The building had not yet turned on the heat in mid-October, so my room was freezing. They provided a space heater, but I could not run it overnight because that's a fire hazard. The elevator was not working, so I
Stayed 2 nights in Oct 2025

10/10 Excellent

Jesse

Stayed 1 night in Sep 2025

10/10 Excellent

Caleb

Stayed 2 nights in Sep 2025

2/10 Terrible

Kendall

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Loretta, GENESEE

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed. Elevator broken, no shampoo or soap, bar NEVER opened, booked two king rooms for the two days and was given rooms with two double beds, and they said it was because they were overbooked, but no one was ever there?
Stayed 1 night in Oct 2025

8/10 Good

Theresa

Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Laura

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was eaten alive by bedbugs the first night and asked them to at least change my sheets which they did not do. And, I have further attacks the second night. I plan on calling the health department?
Stayed 2 nights in Sep 2025

4/10 Poor

William

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Under construction for 2 years were told. Garage not labeled for clearance damaged trailer. Trailer was tagged by hood. Not safe area. Smell of pot everywhere. No nearby restaurants shops etc Do not go out after dark.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, convenient location to use Uber when traveling, and indoor garage parking seemed safe.
Stayed 1 night in Sep 2025

6/10 Okay

Elijah, Katy

Stayed 2 nights in Sep 2025

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Blue Cross Arena can’t be beat!
Stayed 1 night in Sep 2025

10/10 Excellent

Destiny

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet-friendly, Efficient and friendly staff, centrally located and very walkable, free and easy onsite parking
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Traveled with family
Disliked: Cleanliness

Not worth the money

For a Wyndham property I had a much higher expectation for the high cost of a one night stay. The facilities outside of the room itself require major work. The 1 of 2 working elevators was filthy and the outside of the property needs a major cleaning. The room itself was okay except there was no hand soap at all. Had shampoo, conditioner, and lotion, but no soap for hand washing. I shouldn’t have to ask for it.
Stayed 1 night in Sep 2025

2/10 Terrible

Melissa

Business traveler
Disliked: Property conditions & facilities, room comfort

Will not stay again

Check-in was horrible! Room was not ready until 6:15pm and should have been at 3pm. Everything in room was all plugged into a strip cord as you see in the photo! Fire hazard for nothing would work unless you unplugged stuff and replugged, it was microwave, fridge, tv and lights. Only plus… it’s a 5 min walk to the blue cross arena!
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Nice, needs a refreshing

First impression is great. Lobby is a nice presentation. I did the on line pre checkin so all i would need to do is puckup my key at the front desk. NOT! Had to do it all over at desk, id, cc, etc. Waste of time online uploading pic of my id. Elevator to room, elevator panel has seen better days. King room was spacious. Opened frige to store my beverages, it was warm cuz its unplugged. I plugged it in. Great room, but the bedside scounces were a bit wobbly. Footnote: none of the elevator buttons lighted up. And 1 of 2 elevators out if service due to upgrading. Nice hotel, served my purpose (close to conference at Hyatt down the street) but defitely needs a refresh. I will stay again.
Stayed 2 nights in Sep 2025