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Wyndham Rochester Downtown

3.0 star property

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Photo gallery for Wyndham Rochester Downtown

Lobby
2 restaurants, breakfast served
Executive Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Combined shower/tub, free toiletries, hair dryer, towels
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Parking available
  • Gym
  • Bar
  • 24/7 front desk
  • Laundry
$112
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
70 State St, Rochester, NY, 14614
  • Blue Cross Arena
    ‪5 min walk‬
  • Strong
    ‪15 min walk‬
  • University of Rochester
    ‪4 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Wyndham Rochester Downtown

3-star hotel in Downtown Rochester
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Housekeeping is available on request.
Wyndham Rochester Downtown offers 217 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 5 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 15024 square feet (1396 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Wyndham Rochester Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
River Club - This restaurant serves breakfast only.
State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (15,024 square feet of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Wyndham Rochester Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 225 out of 1008 reviews
Rating 8 - Good. 244 out of 1008 reviews
Rating 6 - Okay. 155 out of 1008 reviews
Rating 4 - Poor. 157 out of 1008 reviews
Rating 2 - Terrible. 227 out of 1008 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Christina

Stayed 1 night in May 2025

4/10 Poor

Fern

Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel was very old … The elevators were not working none of them. My toilet wasn’t working. None of the ice machines were working on none of the floors we had to take the service elevator upstairs. I was on the fifth floor, and my mother was on the sixth floor by the ice machine on the sixth floor, they had an army of ants crawling all over the place. I was very dissatisfied and displeased. They said we would get free breakfast and they charge for the breakfast. I would never come back to this place ever again and I would really want a full refund because we only stayed one night but it was not good at all. I went there because my son was graduating from college. This was a very terrible experience for me my daughters and my mother.
Stayed 1 night in May 2025

2/10 Terrible

Carmen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators were down room was on the 6th floor. No ice available on floors. Room smelled like sour milk. Left the first chance I could get.
Stayed 1 night in May 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities
Elevators not working so had to use service elevator. Not a typical Wyndham. Charged Wyndham pricing but expected something a bit nicer for this price
Stayed 1 night in May 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service
Had to pay for patking
Stayed 1 night in May 2025

2/10 Terrible

jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad

Stayed 2 nights in May 2025

4/10 Poor

Pete, Brooklyn

Disliked: Cleanliness, property conditions & facilities
It
Stayed 1 night in May 2025

6/10 Okay

Kapila, Chesterfield

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The receptionist was rude. Was in town to attend my son’s graduation, and requested a late checkout, after paying extra for this during room reservation online. She did not want to listen to my request, said the property was under new management and the website was not integrated with the new owners.
Stayed 1 night in May 2025

4/10 Poor

Kraig

Disliked: Staff & service, property conditions & facilities
Expedia should have a flag when a property is undergoing renovations. Pretty sure the place was completely empty on a Tuesday. A/c had a note that it wasn’t available but instructions to use the fan. Didn’t receive any paperwork at check in and out confirming pricing which felt odd. 5$ parking fee that I wasn’t told about until checkout when I asked for a receipt so I found this out by mistake. Comfortable king bed. Shower was just warm enough. Good location. Good price.
Stayed 1 night in May 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One maintenance staff member was extremely helpful. Multiple issues with room including unflushed toilet, garbage under bed, odor in room, toilet paper holder fixture extremely loose, sink won't drain. Entry door from parking area to lobby wouldn't open. I couldn't find a way to force it open. Staff member had to force it open.
Stayed 1 night in May 2025

2/10 Terrible

Tanya

Business traveler
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Aisha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Erica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in . The staff failed to mention the ac unit in the building and all the rooms were not working. Yesterday was 80 degrees and it felt like 90 in the room. I had to call the front staff 3 times about it and nothing. Was told the last time to open a window which the maintenance can to the room hours later to unbolt the window so that I can get a little air. If I knew the situation I would have never stayed
Stayed 1 night in Apr 2025

10/10 Excellent

Erturk

Stayed 1 night in Apr 2025

2/10 Terrible

Edmond

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and helpful . but hotal was very dirty and noise
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Not the best....

Not a good experience. The television, the coffee maker, and most the lamps didn't work. There were ants in the bathroom and the toilet seat was not properly secured. Very noisy hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Kerry

Traveled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Kevin

Traveled with group
Disliked: Staff & service, property conditions & facilities
There was fighting at 3 o’clock in the morning I was up all night. They were very loud.
Stayed 1 night in Apr 2025

8/10 Good

Vivian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Ion

Liked: Cleanliness, staff & service
Bed was amazing. Blackout curtains were great. Large sized room. Shower was lukewarm and toilet did not flush.
Stayed 1 night in Apr 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome, building was undergoing renovations.
Stayed 1 night in Apr 2025

8/10 Good

Tuyisenge, Albuquerque

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff

Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
Kudos to the night Front desk clerk Santos. The thermostat was not working properly and he came to the room. He tried to adjust the temperature but was unable. Impressed with his eagerness to make our experience a positive one.
Stayed 2 nights in Apr 2025

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025