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Wyndham Rochester Downtown

3.0 star property

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Photo gallery for Wyndham Rochester Downtown

A hotel with a modern design, featuring a prominent 'WYNDHAM' sign on the building.
A hotel lobby with a grand staircase, a sign reading "GRAND BALLROOM", and a carpeted floor.
Premium bedding, desk, blackout drapes, iron/ironing board
A spacious lobby with a reception desk, seating areas, and a modern ceiling design.
A conference room with a large table, four chairs, a modern pendant light, and a view of a cityscape through large windows.

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
70 State St, Rochester, NY, 14614
  • Place, Genesee River
    ‪2 min walk‬
  • Place, Blue Cross Arena
    ‪5 min walk‬
  • Place, Rochester Riverside Convention Center
    ‪5 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Room-Non-Smoking

  • Sleeps 3
  • Free WiFi

2 Queen Beds Room, Non-Smoking

  • Sleeps 4
  • Free WiFi

Guest Room With 2 Queen Beds, Tub With Grab Bars-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 4
  • Free WiFi

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About this property

Wyndham Rochester Downtown

3-star hotel in Downtown Rochester
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Housekeeping is available on request.
Wyndham Rochester Downtown offers 217 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 5 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 15024 square feet (1396 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
River Club - This restaurant serves breakfast only.
State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (15,024 square feet of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 11 2026 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Wyndham Rochester Downtown Reviews

Reviews

5.6
Rating 10 - Excellent. 196 out of 1004 reviews
Rating 8 - Good. 157 out of 1004 reviews
Rating 6 - Okay. 144 out of 1004 reviews
Rating 4 - Poor. 172 out of 1004 reviews
Rating 2 - Terrible. 335 out of 1004 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Very nice place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
The staff are very nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Very relaxing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Danyell

It need food vending machines the bar but other then that it was great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Loved it
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Very quite
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Love it
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service
They was very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Very clean
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Tanya

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lisa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was No parking, 1 elevator worked, no hot water not even warm, the restaurant was not open, the bar was not open. Our room was spacious, beds were comfy. Staff was nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Nice room and the hotel was clean and the staff were friendly and helpful.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Aninda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the hotel
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Benoit

Liked: Cleanliness
Disliked: Staff & service, amenities
I can't speak for the animals, but the services didn't convince me—there was no Wi-Fi access in the room, and not even a breakfast set aside for guests. I am truly sorry.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing as always.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Karrianne

Liked: Staff & service
Disliked: Amenities
Was tough with only one elevator and at times that one elevator would not work. A lot of smell of pot and loud music. Staff did everything they could to try and fix issues
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Andy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated & getting run down fast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tyri

Liked: Cleanliness, staff & service, property conditions & facilities
While most will nit pick about whats wrong. However, I had a good experience here. I understand that not all transfers are smooth. And staff has to be on point. With that being said. I would recommend this hotel, for its location and staff. Just hurry up and open the bar.😁
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Laquanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff need to make sure house keepers really cleaning because my room was not cleaned
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tanya

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My stay was good but the housekeeper didn’t empty the trashcan so I was looking at a used condom in the bathroom trashcan all night
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet-friendly, Efficient and friendly staff, centrally located and very walkable, free and easy onsite parking
Stayed 1 night in Sep 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and friendly staff
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Alissa

Liked: Staff & service
Disliked: Property conditions & facilities
The location of the property was great and we had a nice view of the river, however, the windows and inside window sill were extremely dirty. There was a nice keurig coffee maker that we were unable to use due to there being no cups in the room. Also, there was no soap in the bathroom and our tub/shower had no curtain. And the bathroom door scraped loudly on the floor when trying to open and close. The bed was clean and comfortable, though.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Blue Cross Arena can’t be beat!
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Cindy

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was not what I had booked. One bed was made, with no comforter. The other bed had no sheets, no comforter and no pillow cases. We only had 2 towels no washcloths and did not look vacuumed.
Stayed 1 night in Mar 2026