Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel

Exterior
Exterior
Exterior
Bar (on property)
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available

Explore the area

Map
220 S Broadway, Rochester, MN, 55904
  • University of Minnesota-Rochester
    2 min walk
  • Rochester Art Center
    4 min walk
  • Mayo Civic Center
    5 min walk
  • Rochester, MN (RST-Rochester Intl.)
    12 min drive

Room options

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel

3.5-star Rochester hotel, connected to a shopping center in Downtown Rochester
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel offers 178 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Crave - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 16 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crave

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Children's games
  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 16.00 per night
  • Pet fee: USD 75 per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 398 out of 631 reviews" "
Rating 8 - Good. 133 out of 631 reviews" "
Rating 6 - Okay. 52 out of 631 reviews" "
Rating 4 - Poor. 31 out of 631 reviews" "
Rating 2 - Terrible. 17 out of 631 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very easy to walk around and not have to drive or uber. Very nice hotel!
Stayed 1 night in Aug 2024

8/10 Good

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Kamron

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient location to Mayo clinic. Lots of dining options
Stayed 2 nights in Aug 2024

8/10 Good

Courtney, rapid city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Dana

Traveled with partner
Disliked: Amenities
I paid for parking twice once when with you when I booked and once with the motel when I checked out. Terrible communication never book motel rooms with Expedia!!!
Stayed 3 nights in Aug 2024

8/10 Good

Lue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Edmund

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Nasim, Overland Park

Liked: Cleanliness
Room was small. Door to bathroom wouldn't close. Toilet roll kept popping out of holder. Your website said breakfast included. That was not true.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Hotel
We were greeted with a friendly smile, check in was quick, our room was clean and spacious, and our dinner and drinks at Crave were delicious! I would give this hotel a 10/10!
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is very friendly and helpful, maps everywhere, COMFY beds!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Business traveler, Traveled with family
Liked: Staff & service
Rooms were clean and sufficient however water flow for the shower was poor, coffee maker did not work, no microwave. Parking was available but the ramp to get to street was very inconvenient. Would most likely not stay at this hotel again.
Stayed 1 night in Jul 2024

2/10 Terrible

KANU

Disliked: Property conditions & facilities
During my stay at Indigo Hotel, I encountered several issues that significantly impacted my experience. First and foremost, the air conditioning in my room was not working, which made the room uncomfortably warm. I promptly called the receptionist to report the problem, and they assured me that a maintenance person would come to address the issue. Unfortunately, despite my repeated follow-ups, no one ever came to check or fix the AC. This lack of response and attention to guest comfort was very disappointing and not what I expected from a hotel of this caliber. I hope the management takes this feedback seriously and improves their service for future guests. Especially there was bed bud as well in that room
Stayed 1 night in Jul 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went out to Mayo Clinic for a week, stayed at this hotel and it was conveniently connected to the clinic through skyways and underground tunnels so i could get to my adjoint without having to worry about going outside or driving to them.
Stayed 6 nights in Jul 2024

10/10 Excellent

amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We travel to mayo clinic often and this is by far my favorite hotel so far! Friendly staff comfy beds!
Stayed 1 night in Apr 2024

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Cynthia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice and comfortable. We had a quiet night's sleep. We really appreciated the skywalk/subway to the Mayo Clinic.
Stayed 1 night in Jul 2024

8/10 Good

Margaret

Stayed 2 nights in Jul 2024

10/10 Excellent

Venugopal

Stayed 2 nights in Jul 2024

10/10 Excellent

Venugopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cassie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Dawn

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No valet parking or help with luggage. If that service does exist the gentleman standing out front never offered to help. I felt terrible for the feeble gentleman checking in who was not provided assistance. They list shuttle service to Mayo but unlike the other hotels it is a car that you reserve with restricted hours and can only transport one couple or individual at a time. If you need transportation and someone else is going at the same time you are out of luck. The other hotels offer shuttle buses. They offer refrigerators but no microwaves in room. A lot of clientele are there for multiple days and weeks but cannot heat food up in the room. The carpets are filthy in common areas as is the throw rug in our room. There is no closet to hang your clothes in. They have a small slot that will not accommodate two people. Stay elsewhere if the reason for your visit is Mayo. There are nicer properties that are much more accommodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Venugopal

Stayed 1 night in Jun 2024