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Home2 Suites by Hilton Rochester Henrietta, NY

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites by Hilton Rochester Henrietta, NY

Fireplace
Premier Suite, 1 Queen Bed, Accessible (Mobility & Hearing) | Living room | Flat-screen TV
Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | Flat-screen TV
Reception
Studio, 2 Queen Beds, Accessible, Bathtub | Living area | Flat-screen TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Laundry
  • Gym

Explore the area

Map
999 Jefferson Road, Rochester, NY, 14623
  • Monroe Community College
    18 min walk
  • Sonic Drive-In
    4 min walk
  • Rochester Bus Station
    10 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    12 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | Flat-screen TV

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Hair dryer, towels, soap, shampoo

Suite, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing) | Bathroom | Hair dryer, towels, soap, shampoo

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub | Living area | Flat-screen TV

Studio, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Living area | Flat-screen TV

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Homewood Suites Rochester Henrietta

Pool
Breakfast included
Pet friendly
Free WiFi
4.2 out of 5, Very Good, (699)
The price is $93
per night
$106 total
includes taxes & fees
Jan 6 - Jan 7
Homewood Suites Rochester Henrietta

About this property

Home2 Suites by Hilton Rochester Henrietta, NY

3-star Rochester hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Home2 Suites by Hilton Rochester Henrietta, NY offers 89 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Full-sized refrigerators/freezers and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Home2 Suites by Hilton Rochester Henrietta, NY features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 603 square feet (56 square meters) include conference space. This business-friendly hotel also offers a library, barbecue grills, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Home2 Suites by Hilton Rochester Henrietta, NY has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 603 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 125 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 125 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites Hilton Henrietta
Home2 Suites Hilton Henrietta Hotel
Home2 Suites Hilton Henrietta Hotel Rochester NY
Home2 Suites Hilton Rochester Henrietta NY
Home2 Suites Hilton Rochester Henrietta NY Hotel
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta, NY Hotel
Home2 Suites by Hilton Rochester Henrietta, NY Rochester
Home2 Suites by Hilton Rochester Henrietta, NY Hotel Rochester

Home2 Suites by Hilton Rochester Henrietta, NY Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 509 out of 1000 reviews" "
Rating 8 - Good. 239 out of 1000 reviews" "
Rating 6 - Okay. 117 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 59 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Stayed 1 night in Aug 2024

2/10 Terrible

Brandon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel/front desk staff.
1 of 2 Rooms with 2 queen beds that I prepaid for was not available when we arrived time. Front desk person said i have a king swing and to take it or leave it. No ambition to help solve issue they created. Just take room or leave at. Rooms are getting very run down broken lights shower handle drawer handles. 1 good thing to say hotel was overclean enough to say they try to keep up on that side. Will never stay again. And I was hoping this would have been a hotel I could use regular for the few times every year I will be coming to that area now.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Young kids running the hall after 11pm for at least 20minutes
Stayed 1 night in Sep 2024

8/10 Good

Eric R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this location several times in the past and is convenient for me to go to work and visit with family…
Stayed 5 nights in Sep 2024

8/10 Good

GRANT

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great suite, nice room, but If I were to stay again, I would ask for a room on the back side, the highway was loud.
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Ery nice, pet friendly hotel
Stayed 1 night in Sep 2024

8/10 Good

Niki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip/Stay with 3 young kids!
Our family traveled to Rochester with 3 young kids and stayed here for 4 nights. PROS: It was very family-friendly, great breakfast for both parents and kids, FREE washer/dryer usage (just bring your laundry soap), convenient parking, plenty of free shows on the TV for kids and families, rooms were clean and requests were met by the cleaning staff, front desk staff was very helpful, plenty of closeby restaurants and shopping. CONS; No water to drink at breakfast (juice and coffee was available), sloppy tile work and trim in the bathroom (cosmetic only, but could look much better easily). Overall, we were very impressed, and wouldn't hesitate to bring our family back to this hotel!
Stayed 4 nights in Aug 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dexter John

Traveled with family
Liked: Amenities, property conditions & facilities
Stylish and spacious suites, the downside is there are sightings of roaches.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Room comfort
Very noisey until late at night Shabby furniture and bed
Stayed 1 night in Aug 2024

10/10 Excellent

Fabian

Stayed 1 night in Aug 2024

10/10 Excellent

Samson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Only reason the hotel we stayed at didnt get all 5 stars was "around the property" was due to no enforcing non-EV ICE vehicles parking in the charging stations.
Stayed 1 night in Aug 2024

4/10 Poor

Joy

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
After having to change rooms (toilet didn’t flush, phone didn’t work, dust and dirt under sofabed), the next room didn’t have a mattress cover and they ran out of towels. Room furniture was shabby (cuts in ottoman and ripped chair). Desk staff said I could not be compensated because I booked through Expedia.
Stayed 3 nights in Aug 2024

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Nanette

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Almost trapped in Bathroom, otherwise fine.
Bathroom has a pocket door, so the "handle" is just an indent. Bring a butter knife in with you, to hold against the door jam to keep you from closing too tight, & help you open the door! Also, there was no dish or hand soap in the kitchennette in my suite. The beds & shower were fine, & all was clean. The breakfast was good, but some fresh fruit fruit w/b nice (bananas?) Waffles were good, but a second waffle press w/b helpful. It was a pretty good visit, thanks!
Stayed 1 night in Aug 2024

4/10 Poor

Ruby

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The tub was dirty, with rust and grime. There was trash around and under the bed. A guest’s dog was barking non stop. The breakfast options were limited. The washer was old and made a lot of noise. The dryer was full of lint and the lint basket doesn’t sit properly. Will definitely not be staying here again.
Stayed 2 nights in Aug 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Room size was excellent. Pullout couch with bedding is always a need with my family of five. Love the counter space and multiple outlets for charging. Only reason for a 4 instead of 5 is the hallway carpeting and ventilation were older or could use some upgrading.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Swimming pool was great and the Breakfast was Awesome!!! What a selection of food!!! Very good!!!
Stayed 1 night in Aug 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windo blind dress didn't shut all the way, walls are paper thin.
Stayed 2 nights in Aug 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to hotel when we travel. Love the spacious rooms. Could have done without the fire alarm going off for half an hour(burnt toast in breakfast area) but rang through all the rooms. We weren’t sure if we had to evacuate or not. Would love if you would open one in Port Huron Michigan. Love the one in Saginaw with the outdoor fire tables
Stayed 1 night in Aug 2024

4/10 Poor

yingyuan

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful!
Stayed 1 night in Aug 2024