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Homewood Suites Rochester Henrietta

3.0 star property

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Photo gallery for Homewood Suites Rochester Henrietta

Free daily on-the-go breakfast
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Reception
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
2095 Hylan Dr, Rochester, NY, 14623
  • Monroe Community College
    ‪3 min drive‬
  • University of Rochester
    ‪8 min drive‬
  • Rochester Institute of Technology
    ‪9 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for 2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 482 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for 2 Queen Beds, 1 Bedroom Suite, Non-Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

2 Queen Beds, 1 Bedroom Suite, Non-Smoking

7.4 out of 10
Good
(3 reviews)
  • 482 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Two Bedroom Suite, Two King Beds, Non-Smoking

42-inch TV with cable channels

Two Bedroom Suite, Two King Beds, Non-Smoking

8.0 out of 10
Very good
(9 reviews)
  • 1147 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for 1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

7.8 out of 10
Good
(6 reviews)
  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed, 1 Bedroom Suite, Non-Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

1 King Bed, 1 Bedroom Suite, Non-Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking | Living area | 42-inch TV with cable channels

2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

7.4 out of 10
Good
(3 reviews)
  • 482 sq ft
  • Sleeps 6
  • 2 King Beds

Similar properties

Exterior

Hampton Inn & Suites Rochester/Henrietta

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1004)
$135 nightly
The price is $135 total
includes taxes & fees
Hampton Inn & Suites Rochester/Henrietta

About this property

Homewood Suites Rochester Henrietta

3-star Rochester hotel close to Fair and Expo Center
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Weekly housekeeping is available.
Homewood Suites Rochester Henrietta offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Refrigerators and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Homewood Suites Rochester Henrietta features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Rochester hotel also offers barbecue grills, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge).
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
5 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Henrietta
Homewood Suites Henrietta Hotel
Homewood Suites Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Rochester
Homewood Suites Rochester Henrietta Hotel Rochester

Homewood Suites Rochester Henrietta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 401 out of 804 reviews
Rating 8 - Good. 211 out of 804 reviews
Rating 6 - Okay. 104 out of 804 reviews
Rating 4 - Poor. 46 out of 804 reviews
Rating 2 - Terrible. 42 out of 804 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anand

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

Loved the layout and convenience of the King sized suite and the breakfast was excellent. We will only stay here when we visit Rochester in the future
Stayed 3 nights in Mar 2025

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 3 nights in Mar 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities, room comfort

Long walk from elevator

Room was a long walk from elevator. Hotel is a big "C" shape, no elevator at other end. So if you have mobility issues, that may be a factor.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
One of the worst experiences with a hotel that we have ever had. We walked into our room and it was 79 degrees in the room with the thermostat set to air conditioning and with the window open (it was 60 degrees outside). We turned off the unit and returned to the room an hour later and it was 81 degrees with the unit still running. We went to the front desk to ask if we could change rooms and was told that they were sold out. We were told that they could refund our room and we could leave or deal with it and talk to the manager in the morning. There were no rooms left in Rochester due to several big events in town. We talked to the front desk in the morning and was told oh well sorry. We will not be staying at another one of these. Such a disappointment!!!
Stayed 1 night in Mar 2025

8/10 Good

TAMMY

Traveled with family
Liked: Cleanliness, staff & service, room comfort
You could feel the cold by the windows had to keep the heavy curtain closed.
Stayed 1 night in Mar 2025

2/10 Terrible

Christopher

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Wouldn’t stay again

We stayed in a 2 bedroom suite as we like to have separate sleeping areas for our son, one of the bedrooms had no heat and was freezing all night long. It felt like it was just blowing cold air which was even worse. We called down for extra blankets and have always had someone bring them up in any other hotel we have stayed in, but we were asked to go down and get them(not a big deal, but odd). Both bedroom alarms went off, waking everyone, one at 5am and one at 6am. I have never had this happen, so never thought I would need to double check alarm clocks in a hotel room. One of the bathtubs didn’t drain and had floating dirty water sitting. The other tub didn’t have a plug for a bath for our kiddo. The shower rod in one bathroom was hanging off the broken tiles ready to fall any minute. The microwave in the little kitchenette did not work. The space was ideal for what we needed, but for the price we paid, the quality was not up to par. Overall stay with all those things made it unenjoyable. Would definitely not return.
Stayed 1 night in Mar 2025

6/10 Okay

Alyxandra, Voorheesville

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Helen Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening front desk staff was really nice
Stayed 3 nights in Feb 2025

4/10 Poor

Jennie

Traveled with family and small children
When we got to our room that was still dirty clothes in the bathroom that’s not right
Stayed 1 night in Mar 2025

10/10 Excellent

Zianyrah

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Edaja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Debbe

Traveled with family
Liked: Staff & service, amenities
The rooms are very nice, and comfortable. I like the bigger refrigerator . It could be cleaner. There were areas that needed cleaning . There was trash in the elevator that were not swept up until the next day. In our room, there were a few items behind the end tables not noticed . Due to the snowstorms , areas were not shoveled and hard to walk . The food was cold and not enough options. Overall it was a very nice stay , a very convenient location.
Stayed 2 nights in Feb 2025

8/10 Good

Tak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to highway.
Stayed 3 nights in Feb 2025

10/10 Excellent

Laurel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Vivien, Voorheesville

Traveled with family and small children
Liked: Cleanliness
We had a room with a kitchenette and planned to cook some of our meals in the room but there was only 1 fork, 1 spoon and 1 knife. similar number of dishes. Housekeeping does not come on a daily basis. They only make up the rooms every other day. That meant no refill for coffee maker .I called the day before our arrival to make sure the pool was open. When he got there we were told it was not up a running. They suggested we could go to pool at hotel next door (this was in the middle of February) to use that pool at no charge. Fortunately, they were able to open the pool later that night. It was just an ok stay. probably would not recommend it to my friends.
Stayed 2 nights in Feb 2025

4/10 Poor

Robyn

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and attentive staff to all your needs and questions. Also very kid friendly and family oriented. Close driving distance to malls and shopping areas. On site parking. Free breakfast. Overall great stay!!! 10 out of 10.
Stayed 3 nights in Feb 2025

8/10 Good

LaSheryl

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Diamond

Room was a little small Not really worth the money but it was ok for the night
Stayed 1 night in Feb 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was wonderful and quiet
Stayed 1 night in Feb 2025

4/10 Poor

Edward

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

I expect more from a Hilton property. Looks like a renovation over an old dirty hotel! Staff was friendly but the property itself was below average at best. Bed was uncomfortable! No Shampoo in dispenser and dirt in the corners of the bathroom. I left a day early! I was very disappointed in this Hilton property!
Stayed 3 nights in Feb 2025

10/10 Excellent

Victoria

Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, suites are very good size.
Stayed 1 night in Feb 2025

6/10 Okay

Charmaine

Liked: Staff & service, amenities
We did the digital check- in as this is convenient and there would be no need to go to the front desk. Upon entering room, it was obvious that it did not have a routine cleaning as the bed was not tidy and other bed items were not put away. Also the dishwasher still had the items left inside. So I had to call and ask to change to a room that was cleaned and ended up having to go to the front desk to get the new room keys. The hallways had a bit of a musty smell too. Front desk associate was nice and polite. Breakfast was good. Overall, an okay stay. Would be a whole lot better if more focus was put into a thorough cleaning of the rooms and hallways.
Stayed 1 night in Feb 2025