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Homewood Suites Rochester Henrietta

3.0 star property

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Photo gallery for Homewood Suites Rochester Henrietta

Free daily on-the-go breakfast
Reception
2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking | Living area | 42-inch TV with cable channels
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Laundry

Explore the area

Map
2095 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    ‪13 min walk‬
  • Fair and Expo Center
    ‪2 min drive‬
  • Monroe Community College
    ‪3 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for 2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 482 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for 2 Queen Beds, 1 Bedroom Suite, Non-Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

2 Queen Beds, 1 Bedroom Suite, Non-Smoking

  • 482 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Two Bedroom Suite, Two King Beds, Non-Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Two Bedroom Suite, Two King Beds, Non-Smoking

  • 1147 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for 1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed, 1 Bedroom Suite, Non-Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

1 King Bed, 1 Bedroom Suite, Non-Smoking

  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for 2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

  • 482 sq ft
  • Sleeps 6
  • 2 King Beds

Similar properties

Living area

Home2 Suites by Hilton Rochester Henrietta, NY

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1000)
The price is $118
per night
$135 total
includes taxes & fees
Mar 9 - Mar 10
Home2 Suites by Hilton Rochester Henrietta, NY

About this property

Homewood Suites Rochester Henrietta

3-star Rochester hotel close to Fair and Expo Center
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Weekly housekeeping is available.
Homewood Suites Rochester Henrietta offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Refrigerators and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Homewood Suites Rochester Henrietta features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Rochester hotel also offers barbecue grills, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge).
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
5 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Henrietta
Homewood Suites Henrietta Hotel
Homewood Suites Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Rochester
Homewood Suites Rochester Henrietta Hotel Rochester

Homewood Suites Rochester Henrietta Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 378 out of 745 reviews
Rating 8 - Good. 198 out of 745 reviews
Rating 6 - Okay. 91 out of 745 reviews
Rating 4 - Poor. 43 out of 745 reviews
Rating 2 - Terrible. 35 out of 745 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mackenzie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were displaced by a house fire. We stayed for a week while finding a more permanent rental. Everything was clean ,fresh and welcoming after our tragedy. It was a perfect oasis. Just what we needed.
Stayed 6 nights in Nov 2024

8/10 Good

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tonia

Stayed 1 night in Sep 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Ryan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wasn’t in my room for long but I thought breakfast should run til 10 am. Got to lobby at 935 and it was all cleaned up
Stayed 1 night in Nov 2024

2/10 Terrible

gina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Ning

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Kaitlyn

Traveled with family
Disliked: Cleanliness
I stayed at this hotel for 2 nights upon checkin I was charged twice once by Expedia and 2nd by the hotel I wanted to ensure I was correct so I went to the front desk the next morning and the hotel reversed the charges the room was very tired but was clean. Unfortunately it was all down hill from there our first morning we went to the elevator and there was garbage piled along the wall by the elevator then we went down to breakfast at 8:45 (breakfast till 10) and we were told they ran out of food. We were told it would be 30 mins till the manager was going to bring more food. We waited about 40 mins and they did bring some bagels and English muffins some eggs that served about 6 people and some sausage there was alot of hanger people. We left the hotel for the day ran and once we arrived the garbage was still there and began to smell. The next morning was our checkout when we went to go down stairs the garage was still sitting there and had a horrible smell thankfully there was breakfast when we went to the front desk to check out the lady at the desk was not helpful at all we asked if there would be any compensation for no breakfast on the Saturday and her answer was there is nothing in your chart so no and when we complained about the garbage her answer was you can email hotel manager. It was a very disappointing stay as this hotel is run by the Hilton and is not Hilton standards at all.
Stayed 2 nights in Nov 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Stayed 2 nights in Oct 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay!!
My stay at Homewood Suites Rochester Henrietta was amazing! The suite was clean and had all the amenities one could ask for. It was close to everything so I merely had to go up the street for anything I desired. I will definitely be staying there anytime I am in Rochester again.
Stayed 5 nights in Nov 2024

8/10 Good

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Nice stay. The pool and breakfast made it even better with a kiddo! Beds aren’t the comfiest but could be worse!
Stayed 1 night in Nov 2024

6/10 Okay

Oleksandra

Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Stayed 2 nights in Aug 2024

10/10 Excellent

Yogesh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Oct 2024

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Lynn, Malone

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fecal matter on the pullout sofa and they “didn’t have housekeeping to fix it.” We had a light in the bathroom that was blinking like a strobe light and could have caused a seizure but “we don’t know where the light bulbs are.” And there was a family of elephants in the room above us, running and stomping around the clock and “we can’t fix that.” What can you fix? We asked for housekeeping to come in and they left clean towels, but didn’t make the beds or anything. Then they “couldn’t do anything about it because we booked through a third party.” I have never had a bad experience at a Homewood Suites. This place needs new management and I need a full refund.
Stayed 2 nights in Nov 2024

8/10 Good

Nidia, Big Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
The room was ok, bed was comfortable.
The room was good. The bed comfortable. Kitchen was clean although we didn’t use it. We made our reservation last minute and received the handicap accessible room, which was fine, but the bathroom smelled and didn’t seem super clean. I didn’t bring a hairdryer and there was not one in the room, which I thought was odd. Overall I’d give our stay a 6.
Stayed 1 night in Oct 2024

10/10 Excellent

Amber

Stayed 2 nights in Oct 2024