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Hyatt Regency Rochester

3.5 star property

Choose dates to view prices

Photo gallery for Hyatt Regency Rochester

Front of property - evening/night
Point of interest
Lounge
City view
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

Map
125 East Main Street, Rochester, NY, 14604
  • Rochester Riverside Convention Center
    ‪2 min walk‬
  • Eastman School of Music
    ‪8 min walk‬
  • Strong
    ‪10 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, River View (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (High Floor)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (High Floor)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View

  • 350 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (High Floor)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Skyline)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

  • 350 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Regency Rochester

3.5-star Rochester hotel, connected to the convention center in Downtown Rochester
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Regency Rochester offers 341 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters. 55-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.

Hyatt Regency Rochester is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11 AM.
CORSO ~ Italian Casual - This restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Happy hour is offered.
CORSO ~ Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 17 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CORSO ~ Bar
  • CORSO ~ Italian Casual

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Hyatt Regency Rochester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 422 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kassie

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no heat in the lobby and the only place that you could be warm was the hotel room. Hoping this will be fixed for other guests to enjoy the lobby bar.
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding
Stayed 2 nights in Dec 2024

10/10 Excellent

Jarod

Stayed 1 night in Dec 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the 24th floor and the view was amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Cortez

Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Anne

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Look for a better option
I walked in to the hotel to a screeching escalator and a pool closure. The room itself was average hotel room. The bathroom was cleanish with a shredded shower curtain that was way too small and didn't cover the whole shower area. The coffee shop on the main floor looked promising but the employee working was not engaging and I felt like a big inconvenience. But who would like to work there if you had to listen to the screeching of the escalator.
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and helpful, and went out of their way to help.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Peter James

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The pool was never open. The toilet clogged. Restaurants and cafe hours did not match postings. Coffee pot in room didn’t work. Had to change rooms. No nearby restaurants or shopping. Impossible to find nearby places to eat. Close to Blue Cross Arena.
Stayed 1 night in Nov 2024

8/10 Good

Peter James

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Perfect to get to the Blue Cross Centre.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in with friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay for a wedding at the Winter Garden
Stayed 1 night in Nov 2024

4/10 Poor

Concetta

Liked: Cleanliness, property conditions & facilities
Jessica , the bartender/waitress was AMAZING! The staff at the check in desk did not do their job. I asked for our room to be turned over. I gave her our room number and she said that she will make sure that it would get done ; it didn’t . Also , more disturbing, it that someone tried to get into our room which was very scary and unsettling . When I told a different staff member when checking out, she said she would look into it .. couldn’t be bothered . Also, it would be nice if they had a continental breakfast like most hotels in the area offer .
Stayed 3 nights in Nov 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Goran

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Loveleen

Stayed 1 night in Nov 2024