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Inn on Broadway

3.5 star property
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Ballroom
Luxury Room, 1 King Bed, Fireplace | Mini-refrigerator
Lobby sitting area
Luxury Room, 1 King Bed, Fireplace | 1 bedroom, premium bedding, down comforters, individually decorated
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
$178
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
26 Broadway, Rochester, NY, 14607
  • Eastman School of Music
    ‪2 min walk‬
  • Strong
    ‪5 min walk‬
  • University of Rochester
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, Fireplace

Luxury Room, 1 King Bed, Fireplace | 1 bedroom, premium bedding, down comforters, individually decorated

Luxury Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down comforters, individually decorated

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Traditional Room

Traditional Room | 1 bedroom, premium bedding, down comforters, individually decorated

Traditional Room

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Inn on Broadway

3.5-star hotel in Downtown Rochester
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Inn on Broadway offers 25 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 3746 square feet (348 square meters) include conference space. This Georgian hotel also offers a library, multilingual staff, and coffee/tea in a common area. Onsite self parking and valet parking are complimentary.

Inn on Broadway is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM.
Tournedos Steakhouse - This fine-dining restaurant serves lunch and dinner. Reservations are required.
The Lounge - This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Lounge
  • Tournedos Steakhouse

Things to do

  • Library

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,746 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Broadway Inn
Inn On Broadway Hotel Rochester
Inn Broadway
Inn Broadway Rochester
Broadway Rochester
Inn on Broadway Hotel
Inn on Broadway Rochester
Inn on Broadway Hotel Rochester

Inn on Broadway Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 450 out of 726 reviews
Rating 8 - Good. 187 out of 726 reviews
Rating 6 - Okay. 56 out of 726 reviews
Rating 4 - Poor. 19 out of 726 reviews
Rating 2 - Terrible. 14 out of 726 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Traci, Aliso Viejo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Adrian, CWMBRAN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We booked a deluxe room because of the fridge and kitchenette featured on the specifications. When we got to our room these weren't present. Reception apologised but were unable to put us in a room with these features Plus continental breakfast entailed cold coffee,bagels and hard cakes.
Stayed 2 nights in May 2025

4/10 Poor

Eric, Buenos Aires

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At check in I was insistent that the following morning at 4:30 AM, the desk would be able to check me out, as I had a train to catch at 5:15 AM. The desk attendant said she would give a note to the person that would be on duty at that early hour. The desk was not attended then, I took an incoming call from the taxi driver, and told him I would be out in a minute or two. Then I entered the office, wrote a note stating no one was present to check out room 405, and left the room key by the note. Then an employee arrived, and shouted " What are you doing in there?" I responded "No one was present to check me out, so I went in to drop the key off". Then I heard "Get out! You're not coming back". I must give the staffer credit, he did not assault me. Although I would have preferred the desk to have been attended at the time I required, and a more gracious way to open the encounter would have been "Good morning, how can I help you?", I did board the train, so that is what mattered. There is scant evidence that this joint screens and trains staff for acceptable work in the hospitality business.
Stayed 1 night in May 2025

8/10 Good

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities
Every time I stay here there is a plumbing problem. The place has gone under renovations over the last couple of years so to me that is unacceptable. Each room is equipped differently, even in the same price range, which seems strange to me. I have often experienced running toilets, broken coffee makers and hair dryers. The restaurant used to be outstanding for many years. Now it is slightly about mediocre and still way over priced. I have been staying at the Inn off and on for the past 15 years. I just don’t enjoy it anymore.
Stayed 2 nights in May 2025

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sayan

Stayed 1 night in May 2025

10/10 Excellent

Dan

Stayed 3 nights in Apr 2025

4/10 Poor

Kevin S

Disliked: Staff & service, room comfort
The elevator was out of commission when we arrived at 2AM.
Stayed 1 night in Apr 2025

8/10 Good

TAMECA

Stayed 2 nights in Feb 2025

10/10 Excellent

chris

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

shaqueena

Business traveler
Disliked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marlo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

My MIL got the Deluxe room and I was jealous ! There are shower heads from head to waist! Wonderful. Rooms were clean, easy to get in and out of parking. Bed was a little hard but it was fine. The only complaint would be no refrigerator in room and no little place to get snacks. Downtown near lots of things to do. But we got it at a great price and I would for sure stay there again!
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
Stayed 1 night in Apr 2025

10/10 Excellent

Yumao

Stayed 2 nights in Apr 2025

10/10 Excellent

serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Zhaohui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family has stayed at Inn on Broadway a number of times over the years and love the unique old-time style of this place. But this time we were a little disappointed by two things: (1) the heater in Room 302 was so loud that we could hardly sleep at night, although the front-desk staff was very nice and moved us to a better room for the next night; (2) there was no longer continental breakfast served in the dining room, which we used to enjoy very much.
Stayed 2 nights in Apr 2025

8/10 Good

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely inn but very noisy at night outside, at the street level and in the hallway. Restaurant very expensive for the quality and atmosphere.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms
Stayed 1 night in Apr 2025

10/10 Excellent

JEANETTE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area surrounding the hotel is sketchy. Definitely do not walk around after dark.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ceris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved by the locals, has a community connection, complimentary drink at the bar led to a great meal and conversation with locals.
Stayed 2 nights in Apr 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean. Mostly Good but some odd features. Phone for wake up not working. Tv didn’t get signal easily. Had to unplug it and plug back in. Poor lighting in room and to turn on the one big light you had to climb behind a big chair to step on the button on the floor. Could not control temp so it was too hot. No deadbolt in the door which was a little creepy at night. Parking lot not terribly well lit at night.
Stayed 1 night in Apr 2025

10/10 Excellent

angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful decor throughout, easily accessible. We had some drinks at the bar and the bartender was top notch with personality!
Stayed 1 night in Feb 2025