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Inn on Broadway

3.5 star property

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Photo gallery for Inn on Broadway

Ballroom
Deluxe Room | Private kitchenette | Coffee/tea maker
Lobby sitting area
Deluxe Room | Room amenity
Luxury Room, 1 King Bed, Fireplace | 1 bedroom, premium bedding, down comforters, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
26 Broadway, Rochester, NY, 14607
  • Eastman School of Music
    ‪2 min walk‬
  • Strong
    ‪5 min walk‬
  • University of Rochester
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, Fireplace

Luxury Room, 1 King Bed, Fireplace | 1 bedroom, premium bedding, down comforters, individually decorated

Luxury Room, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down comforters, individually decorated

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Traditional Room

Traditional Room | 1 bedroom, premium bedding, down comforters, individually decorated

Traditional Room

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Inn on Broadway

3.5-star hotel in Downtown Rochester
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Inn on Broadway offers 25 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 4 meeting rooms. This Georgian hotel also offers a library, multilingual staff, and coffee/tea in a common area. Onsite self parking and valet parking are complimentary.

Inn on Broadway is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM.
Tournedos Steakhouse - This fine-dining restaurant serves lunch and dinner. Reservations are required.
The Lounge - This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Lounge
  • Tournedos Steakhouse

Things to do

  • Library

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Broadway Inn
Inn On Broadway Hotel Rochester
Inn Broadway
Inn Broadway Rochester
Broadway Rochester
Inn on Broadway Hotel
Inn on Broadway Rochester
Inn on Broadway Hotel Rochester

Inn on Broadway Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 428 out of 688 reviews
Rating 8 - Good. 178 out of 688 reviews
Rating 6 - Okay. 52 out of 688 reviews
Rating 4 - Poor. 16 out of 688 reviews
Rating 2 - Terrible. 14 out of 688 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean. Mostly Good but some odd features. Phone for wake up not working. Tv didn’t get signal easily. Had to unplug it and plug back in. Poor lighting in room and to turn on the one big light you had to climb behind a big chair to step on the button on the floor. Could not control temp so it was too hot. No deadbolt in the door which was a little creepy at night. Parking lot not terribly well lit at night.
Stayed 1 night in Apr 2025

10/10 Excellent

angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful decor throughout, easily accessible. We had some drinks at the bar and the bartender was top notch with personality!
Stayed 1 night in Feb 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff and Service

The staff were fabulous! They went put of their way to make everything welcoming and perfect. The meal was delicious!
Stayed 1 night in Mar 2025

8/10 Good

RYAN, BRONXVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
clean space and
Stayed 1 night in Mar 2025

10/10 Excellent

Nadia Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

8/10 Good

Robin E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

WilliamDawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was welcoming. Rooms are nice. The toilette had difficulty flushing.
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful inn. Spotless, incredibly comfy beds.

Stayed 1 night in Mar 2025

6/10 Okay

Annmarie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice atmosphere. Poor interaction with checkin staff. Bartender was very accommodating. Rooms need a refrigerator
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful, elegant boutique Inn, with extra special service! The staff were very friendly and the location is very central and easy to get all around downtown! Definitely recommend.
Stayed 2 nights in Mar 2025

6/10 Okay

Rene

Liked: Staff & service
Disliked: Amenities
I was not told that there was a curfew and found myself locked out of the hotel at midnight. There must have been maintenance going on over night on my floor and it kept me up most of the night. My coffee pot did not work. I’ve been staying here for almost 20 years. This is the first time that I wished I had stayed elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Lori, Pawtucket

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay Traveled for work during St Patricks Day weekend so a lot of activity in the area
Stayed 2 nights in Mar 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely public areas. Standard room was fine but not set up well. King bed could have been pushed over more to allow for the left side of the bed to have a nightstand with a lamp. person on that side of the bed couldn't read in bed and overhead lighting was not bright enough either. I understood only continental breakfast would be provided (muffins and some individually wrapped granola bars and a gluten-free option) but would have liked a bowl of fruit (bananas, apples, oranges) to be added.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Inn. Decorated with elegance and made you feel like royalty. The staff was unbelievable and went out of their way to accommodate you in every way. Our room was perfect for our stay. Definitely highly recommend and will most certainly stay there again in the future.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff were kind and professional, but the stay was disappointing. There was no refrigerator, and the door lock felt insufficient. I could hear yelling from the next room but couldn’t call for help because the room phone wasn’t working — even after I asked for a replacement, it remained unusable throughout my stay. The sink was clogged and unusable. Breakfast was advertised as "Free Breakfast," but it turned out to be just a granola bar with no other options. The HVAC system was old and noisy, making it hard to rest. Overall, it was not an easy stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room with space

I had an Amazon everything was in walking distances. But still drove to where i needed to go. The room was amazing not over clutter and had room to move around and not feel trap
Stayed 2 nights in Mar 2025

8/10 Good

Jana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kristie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities, room comfort

Beat Up Property

Beat-up room without blinds or drapes, we were very disappointed and left.
Stayed 1 night in Feb 2025

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Stayed 2 nights in Feb 2025