Kahler Grand Hotel

3.0 star property

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Front of property - evening/night
Property preview
Ballroom
Deluxe Room, 2 Double Beds | Premium bedding, desk, laptop workspace, blackout drapes
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
$128
includes taxes & fees
Nov 30 - Dec 1

Explore the area

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20 2nd Ave Sw, Rochester, MN, 55902
  • Place, Mayo Clinic
    ‪2 min walk‬
  • Place, University of Minnesota-Rochester
    ‪3 min walk‬
  • Place, Mayo Civic Center
    ‪5 min walk‬
  • Airport, Rochester, MN (RST-Rochester Intl.)
    ‪14 min drive‬

Room options

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(10 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 185 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 240 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(28 reviews)
  • 240 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(95 reviews)
  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(169 reviews)
  • 185 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(132 reviews)
  • 159 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms

  • 820 sq ft
  • Sleeps 5
  • 2 King Beds

Junior Suite, 1 King Bed

  • 490 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Kahler Grand Hotel

Rochester hotel connected to a shopping center, steps from Mayo Clinic
2 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available once per stay.
Kahler Grand Hotel offers 552 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Kahler Grand Hotel provides a hot tub, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and 12 meeting rooms. Event facilities measuring 22524 square feet (2093 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in December 2020.

Kahler Grand Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Lord Essex Tavern & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Ruth Chris Steak House - This steakhouse specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.
QDOBA Mexican Eats - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (USD 16 per day)
  • Covered self parking on site (USD 24 per night; includes in/out privileges)
  • Covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 6 to 14 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Lord Essex Tavern & Grill
  • QDOBA Mexican Eats
  • Ruth Chris Steak House

Things to do

  • 24-hour gym
  • Art gallery
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Conference center (22,524 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1921
  • Reception hall
  • Renovated entire property - December 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 1 2025 to December 7 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8.00 to 20.00 for adults, and USD 6.00 to 14.00 for children
  • Covered self parking fee: USD 24.00 per night (in/out privileges)
  • Covered valet parking fee: USD 30.00 per day (in/out privileges)
  • Offsite parking fee: USD 16.00 per day (1 mi away)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel is directly connected to the Mayo Clinic.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Grand Kahler
Grand Kahler Hotel
Hotel Kahler
Kahler Grand
Kahler Grand Hotel
Kahler Grand Hotel Rochester
Kahler Grand Rochester
Kahler Hotel
Hotel Kahler Grand
Kahler Grand Hotel Hotel
Kahler Grand Hotel Rochester
Kahler Grand Hotel Hotel Rochester

Kahler Grand Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 867 out of 1786 reviews
Rating 8 - Good. 473 out of 1786 reviews
Rating 6 - Okay. 267 out of 1786 reviews
Rating 4 - Poor. 114 out of 1786 reviews
Rating 2 - Terrible. 65 out of 1786 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness

Nice and convenient place to stay.

Very convenient to the hospital. They had wheelchairs, which was super. The rooms were a little small but clean and had everything you need.
Stayed 1 night in Aug 2025

8/10 Good

Keith

Stayed 1 night in Aug 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Bed needs new mattress.
Stayed 2 nights in Aug 2025

8/10 Good

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Just eh.

Clean room. Beds were horribly uncomfortable. Feather pillows on the bed, which posed some issues with allergies. Chair in the room wheel broke, thankfully we weren't charged. The staff were very friendly. Pool was wonderful. Hot tub was great, perfectly hot. Handicap accessible pool area. Parking situation is a little iffy, but manageable.
Stayed 3 nights in Aug 2025

8/10 Good

Alisa

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Glenn

Stayed 1 night in Aug 2025

8/10 Good

donald

Liked: Cleanliness, amenities, property conditions & facilities
It was close and convenient to the Mayo Clinic
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol Palmer

Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Leann, Big Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Mayo visits. Connected to the lower level walkways, shops, etc. Older building but remodeled and nicely maintained. Only one mark against it - room number directional signage was incorrect on the 6th floor. Needs fixed. Sent us in the wrong direction.
Stayed 1 night in Aug 2025

10/10 Excellent

Beverly, Franklin

Stayed 2 nights in Aug 2025

8/10 Good

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive but convenient

The only reason we stay at the Kahler Grand is it’s close to Mayo Clinic. I feel it’s expensive just to stay there for less than a day.
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Brian Awad

Disliked: Property conditions & facilities

No Hot Water, No Help, No Accountability

⭐️ 1-Star Review – Kahler Grand Hotel ⭐️ I spent $172 on the room + $25 for parking and this stay was a nightmare from start to finish. I was in Rochester for Mayo Clinic treatment and informed the staff of my disabilities (PPPD, PTSD, severe anxiety). Instead of being accommodating, my experience left me more stressed and exhausted before an important medical appointment. Issues I experienced: 1. Check-in Disaster – My reservation was misplaced for over 20 minutes. Staff insisted I booked at a sister hotel before finally finding it. 2. Poor Navigation & Signage – Was told to park in the garage but given no direction. First elevator was “employees only,” with no signs, and hallways had no clear guidance. 3. Room #1 – No working A/C (room was unbearably hot). Shower only had ice-cold water. 4. Room #2 – Same issue: no hot water even after running it for several minutes. 5. Management Failure – I asked for a manager, was promised a call back within an hour, and never received one. 6. No Compensation – Despite repeated failures, I wasn’t offered a refund, credit, waived parking, or any gesture to make things right. ⚠️ Impact: As a disabled guest traveling for medical care, these failures left me anxious, stressed, and sleepless. The lack of care, accountability, and basic function (like hot water!) is completely unacceptable. Bottom Line: This hotel is outdated, poorly managed, and not guest-focused — especially for those coming to Mayo Clinic for treatment.
Maintenance came out to fix AC since it was broken
Doing more work on it…
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place. It was immaculate and and the staff was so friendly and helpful. I loved the dining options, especially Ruth's Chris and QDuobo. It was an easy walk or subway to Mayo clinic. I liked the 24-hour self-serve Market and the lobby was beautiful. I will be staying there again for sure. Perfect hotel!
Stayed 3 nights in Aug 2025

6/10 Okay

Donald

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn't like having to walk down a very long distance from elevator to our room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient.
Stayed 10 nights in Aug 2025

6/10 Okay

Kristi

Liked: Staff & service
Disliked: Amenities
Could use some updating - definitely felt & smelled like a hospital hotel. Would be nice if they have Smart TV's
Stayed 1 night in Aug 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Construction heavy area but very well thought out with minimal intrusion to make appointments. Locals may have a different opinion! Quiet room, clean, friendly service.
Stayed 1 night in Aug 2025

8/10 Good

Nora

Business traveler
Liked: Cleanliness, property conditions & facilities
We've spent a lot of time in Rochester and stayed at quite a few hotels. Overall, this is my second favorite. The Kahler is a pretty decent hotel located extremely conveniently to the main Mayo campus. If you need to be at the main campus, you really can't get more convenient than this hotel. We had exceptional service with the front desk and much of the other staff but much less good service from one of the valets, resulting in the average service rating. The hotel was pretty clean, and very pretty. It has a nice vending market for snacks and incidentals, but unfortunately, none of the stuff I needed. As far as comfort, the bed and chair were a little less than comfortable. All in all, you'll probably be satisfied with your stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Property conditions & facilities
Staff and check in very pleasant. Quiet large room and cleanliness excellent. Parking sort of difficult to deal with, did not choose valet option.
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
x
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

4/10 Poor

Jawnica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025