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Baymont by Wyndham Henrietta/Rochester

2.0 star property

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Photo gallery for Baymont by Wyndham Henrietta/Rochester

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board
Exterior
Hair dryer, towels, soap, shampoo
Reception
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
905 Lehigh Station Road, Henrietta, NY, 14467
  • Marketplace Mall
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • University of Rochester
    ‪9 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

Premium bedding, pillowtop beds, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Living area | 43-inch TV with cable channels

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hair dryer, towels, soap, shampoo

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

Premium bedding, pillowtop beds, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

  • Sleeps 2
  • 1 Queen Bed

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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
3.3 out of 5, (1006)
$79 nightly
The price was $88
The price is $79 total
includes taxes & fees
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About this property

Baymont by Wyndham Henrietta/Rochester

Henrietta hotel with free breakfast
A business center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, RV/bus/truck parking, and multilingual staff assistance are onsite. Change of towels is available on request.
Baymont by Wyndham Henrietta/Rochester offers 94 air-conditioned accommodations with hair dryers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels.

This Henrietta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Baymont by Wyndham Henrietta/Rochester is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Grab bar in shower
  • In-room roll-in shower
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn by Wyndham Henrietta/Rochester
Baymont by Wyndham Henrietta/Rochester Hotel
Baymont by Wyndham Henrietta/Rochester Henrietta
Baymont by Wyndham Henrietta/Rochester Hotel Henrietta

Baymont by Wyndham Henrietta/Rochester Reviews

Reviews

6.4
Rating 10 - Excellent. 69 out of 253 reviews
Rating 8 - Good. 49 out of 253 reviews
Rating 6 - Okay. 38 out of 253 reviews
Rating 4 - Poor. 49 out of 253 reviews
Rating 2 - Terrible. 48 out of 253 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Damaris

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I came into the room. The room was cold. I turned the heater on the room still was cold. I tried to take a shower. The hot water never turned on I send a message. Nobody respond and I just left it was to cold
Stayed 1 night in Mar 2025

2/10 Terrible

Costel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The sink water is brown, in the beginning, so the plumming needs some work. Also, the shower had only warm water, which is not really acceptable. The breakfast was listed as included, but it wasn,t iffered. The only positive thing that I have is that the room, althought small, was clean
Stayed 1 night in Feb 2025

2/10 Terrible

Scott

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got to the room the heat was completely off and the room was freezing cold. It took 5 hours to get the room up to a comfortable temperature (mid 60's) When we addressed the lack of heat to an employee we were basically ignored and told oh well. There were no blankets on the beds at all, only a thin little bedspread that was so thin it was see through. We had to get blankets out of our car and sleep it sweatshirts to make the room useable. There were Dirty linens and pillows were stacked in the hallway. Breakfast was not offered despite it being listed on their website as being available and the staff was very dismissive of the issue as well as the heat and blankets. Overall we were very disappointed in our experience.
Stayed 1 night in Feb 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities

Smh hotel stay...

The stay was ok and i didnt realizecit was the old microtel .. No Breakfast and parking was horrible . The room i paid for was not available .so i was given a room with with 2 beds and 2 baths in seperate rooms . Basically the wall knocked down between to rooms and called a suite. Smh . I am still waing on a refund for room and then my $50 deposit ? The staff was nice .. No breakfast like advertised. I was not what i expected. I hope once updates are complete renovations that it makes it more inviting.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sam

Traveled with partner
Easy access to the room clean room nice shower.... Things I didn't like no complimentary breakfast as advertised online... Not enough pillows in the room... Having the room for more than one night and not being cleaned by housekeeping, also I think we should have gotten a discount for staying multiple nights and having to pay full price each time
Stayed 1 night in Feb 2025

10/10 Excellent

Harris

Stayed 1 night in Feb 2025

6/10 Okay

Jarin

Liked: Staff & service
You get what you pay for….
Stayed 1 night in Feb 2025

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

cheap no breakfast as advertised.

Stayed 1 night in Feb 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

###

Room was nice, but extremrly cold when I first got there. The hotel advertised that breakfast was included, and that was a msjor factor in my choosing the hotel. At check-in, I was informed that breakfast was not available.
Stayed 1 night in Feb 2025

10/10 Excellent

Deshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Feb 2025

6/10 Okay

Iris

Stayed 1 night in Feb 2025

10/10 Excellent

Deshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Trev

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 2 nights in Jan 2025

10/10 Excellent

Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 4 nights in Jan 2025

10/10 Excellent

Melitza

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Feb 2025

4/10 Poor

Roderick

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The remote didn't work ... The water in the sink was brown..no ice bucket
Stayed 2 nights in Feb 2025

8/10 Good

Coty

Stayed 1 night in Nov 2024

8/10 Good

Maricel

Liked: Cleanliness, staff & service, property conditions & facilities
Tho it says breakfast included on expedia the hotel dont provide as they say third party are not updated and they dont serve breakfast
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paid for breakfast they don’t have!

First of all I booked and was given the option for breakfast, which I paid extra for. We got delayed during travel due to border crossing and a snowstorm. We arrived at the hotel around 9pm and tried to check in. Turns out the room we booked and paid in advance for (two queen beds) had been given to someone else. So they offered us two joining rooms, one free of charge. We got to our rooms to find out that not only were they not joining rooms, they weren’t even in the same hallway! We went back to the main desk and were given adjoining rooms on the second floor. The heat had been turned off and the rooms were freezing! We immediately turned up the heat and started to settle in. The place was dirty. One bathroom had a bar of soap on the floor and a used razor in the shower. The other had make up on the walls . The tv in one room didn’t work. When we called the front desk the guy came up and basically said he didn’t know how to fix it and left. During the night, the heat didn’t actually turn off in either room after reaching temperature. I woke up and it was 84 degrees in my room, I was sweating and even after turning the heat completely off, it took forever to cool down again to a comfortable temp. The thermostat? A gaping hole in the wall with exposed wiring. I don’t get any sleep! I found old dried blood in my sheets AFTER I slept in them and despite a lovely looking breakfast room and the option to have breakfast on the site, they haven’t served breakfast since the reno?
Stayed 1 night in Feb 2025

10/10 Excellent

Arthur

Stayed 3 nights in Feb 2025

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Still under construction.

This hotel is still under construction. We checked into a second floor room and the toilet wouldn’t flush. We were reassigned a first floor room with an upgrade, and that room was OK. Considering the fact that the hotel is still under construction, it was a quiet stay and the beds were comfortable. Breakfast is not available.
Stayed 1 night in Feb 2025