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Baymont by Wyndham Henrietta/Rochester

2.0 star property

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Photo gallery for Baymont by Wyndham Henrietta/Rochester

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board
Lobby
Lobby
Exterior
Free daily continental breakfast

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$75
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
905 Lehigh Station Road, Henrietta, NY, 14467
  • Place, Veterans Memorial Park
    ‪2 min drive‬
  • Place, Rochester Institute of Technology
    ‪6 min drive‬
  • Place, University of Rochester
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

Premium bedding, pillowtop beds, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Studio Suite, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Hair dryer, towels, soap, shampoo

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

Premium bedding, pillowtop beds, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Baymont by Wyndham Henrietta/Rochester

Henrietta hotel with free breakfast
This hotel features a business center, laundry facilities, and a 24-hour front desk. Free continental breakfast and free self parking are also provided. Additionally, a TV in a common area, RV/bus/truck parking, and multilingual staff assistance are onsite. Change of towels is available on request.
Baymont by Wyndham Henrietta/Rochester offers 94 air-conditioned accommodations with hair dryers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels.

This Henrietta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite self parking is complimentary.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Grab bar in shower
  • In-room roll-in shower
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn by Wyndham Henrietta/Rochester
Baymont by Wyndham Henrietta/Rochester Hotel
Baymont by Wyndham Henrietta/Rochester Henrietta
Baymont by Wyndham Henrietta/Rochester Hotel Henrietta

Baymont by Wyndham Henrietta/Rochester Reviews

Reviews

6.8
Rating 10 - Excellent. 188 out of 609 reviews
Rating 8 - Good. 136 out of 609 reviews
Rating 6 - Okay. 93 out of 609 reviews
Rating 4 - Poor. 89 out of 609 reviews
Rating 2 - Terrible. 103 out of 609 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint would be for the breakfast needs an upgrade
Stayed 1 night in Oct 2025

6/10 Okay

Derek, Southbridge

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was comfortable Walls to adjacent rooms were very thin and transmitted noise easily Bed and pillows were good Had the feel of a contemporary dorm. The common areas although bright were dirty and dirty and unkept Breakfast options were very basic and limited
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Vani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room. Efficient staff. Decent breakfast
Stayed 1 night in Oct 2025

4/10 Poor

Leigh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I of the 2 beds had not been changed. There was food crumbs under covers. A blood spot on a sheet, and a wad of toilet paper. There was only 1 employee on. She checked people in but had no time to change sheets. We did it ourselves. The other room was ok. Our room smelled like bleach had been splashed around. We are.hoping for a refund. L.R. 10/4-6/25.
Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
a
Stayed 1 night in Oct 2025

10/10 Excellent

Boris

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel
Stayed 1 night in Jul 2025

2/10 Terrible

Tina

Disliked: Property conditions & facilities
Didn’t end up staying rooms were filthy hair and stains on sheet dirty towel left in bathroom
Stayed 1 night in Oct 2025

4/10 Poor

Joshua

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Brinnette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT WAS AMAZING
Stayed 1 night in Sep 2025

10/10 Excellent

jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really clean. Smelled very clean as well. Staff was nice and welcoming. Room is exactly how pictures show it. Bed is comfortable. Really enjoyed staying here. Would stay again.
Stayed 1 night in Oct 2025

6/10 Okay

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities
Walls are too thin and you can hear everything. Staff are nice and property is clean and in good condition.
Stayed 1 night in Sep 2025

8/10 Good

Sherif

Stayed 3 nights in Sep 2025

2/10 Terrible

Hanna, Albany

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets had stain marks on them. Fire alarm went off at 6:30 am. The room shared a door with the next room and we heard everything.
Stayed 3 nights in Sep 2025

2/10 Terrible

SurendraNath

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Expedia Customer Service / Baymont Hotel Management, I am writing to express my serious dissatisfaction with a recent stay at Baymont Hotel, booked through Expedia. The room we were given had a strong, unpleasant odor, and no alternative rooms were available. It was midnight, and traveling with family, we had no choice but to stay the night under extremely uncomfortable conditions. I contacted Expedia immediately, only to be told that cancellations must occur within 15 minutes of check-in—a policy that was never communicated to us. Neither Expedia nor the hotel staff provided meaningful assistance. Eventually, Expedia informed me that the hotel agreed to refund one night and offered a $25 OneKeyPass credit. Despite this, the next day I received a receipt showing charges for two nights. When I contacted Expedia again, I was told to speak directly with the hotel. Upon doing so, I was informed there were no notes about any refund. Only after a lengthy discussion did the hotel agree to refund one night. This experience was distressing, costly, and unacceptable. The room conditions posed a health risk, and the lack of coordination between Expedia and the hotel added unnecessary stress. I had to book another hotel at an additional cost of nearly $100. I urge you to investigate this matter and ensure proper compensation is provided. I also recommend reviewing your policies and communication practices to prevent similar situations in the future.
Stayed 2 nights in Sep 2025

4/10 Poor

Janelle

Disliked: Cleanliness, property conditions & facilities
Unsafe-cars broken into during the night
Stayed 3 nights in Aug 2025

10/10 Excellent

Rodney

Stayed 5 nights in Sep 2025

2/10 Terrible

Otencia

Liked: Cleanliness
Disliked: Property conditions & facilities
Did nit kuke at all
Stayed 1 night in Sep 2025

10/10 Excellent

Syed Ali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean
Stayed 2 nights in Sep 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

LAURENCE, Burbank

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, and comfortable. It’s a two star but you feel like they’re working nothing to three. Friendly, accommodating check-in , my room was on the small side but super comfortable and everything worked great including wifi. Lots of fast food options and a liquor store and a bar within a half mile or less. Easy access to the highway. Perfect spot for a through traveler.
Stayed 1 night in Sep 2025

4/10 Poor

Roberta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross

When I checked in the front desk people were very nice. I went out and when I returned I realized there wasn’t a lock on my window and anyone could have entered from the outside, I was on the first floor. I asked for a new room I was informed that she wasn’t sure if any of the rooms had window locks and she would have to put me onto the second floor. I was there for four nights in my room was not cleaned at one time, and the third night I had to go down and ask for clean towels to take a shower. I also asked to refill the dove body wash. They filled it with something other than dove. Very unhappy with everything about this hotel there was mold growing in the bathrooms very hard smell every time I walked in. It smelled like a a place you would take a person just for sex.
Stayed 4 nights in Sep 2025