Baymont by Wyndham Henrietta/Rochester

2.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Baymont by Wyndham Henrietta/Rochester

Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Hair dryer, towels, soap, shampoo
Reception
Desk, iron/ironing board, free WiFi, bed sheets
Studio Suite, 2 Queen Beds, Non Smoking | Living area | 32-inch TV with cable channels

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
905 Lehigh Station Road, Henrietta, NY, 14467
  • Marketplace Mall
    ‪3 min drive‬
  • Monroe Community College
    ‪5 min drive‬
  • Rochester Institute of Technology
    ‪6 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Baymont by Wyndham Henrietta/Rochester

Henrietta hotel with free breakfast
This hotel features a business center, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, RV/bus/truck parking, and a vending machine are onsite.
Baymont by Wyndham Henrietta/Rochester offers 98 air-conditioned accommodations with hair dryers. Televisions come with premium cable channels.

This Henrietta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and a television in a common area. Complimentary self parking is available on site.

Baymont by Wyndham Henrietta/Rochester has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Grab bar in shower
  • In-room roll-in shower
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn by Wyndham Henrietta/Rochester
Baymont by Wyndham Henrietta/Rochester Hotel
Baymont by Wyndham Henrietta/Rochester Henrietta
Baymont by Wyndham Henrietta/Rochester Hotel Henrietta

Baymont by Wyndham Henrietta/Rochester Reviews

Reviews

6.4
Rating 10 - Excellent. 29 out of 114 reviews" "
Rating 8 - Good. 24 out of 114 reviews" "
Rating 6 - Okay. 16 out of 114 reviews" "
Rating 4 - Poor. 22 out of 114 reviews" "
Rating 2 - Terrible. 23 out of 114 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Larry

No
Stayed 1 night in Oct 2024

10/10 Excellent

Evelyn

Traveled with family
Spotless
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Schauntice

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed with Service
We recently stayed at the facility for family weekend visiting our daughter at college. I understand the facility was undergoing a renovation but they were not ready to receive guest. Our room was awkward and tight for two (2) queen beds. It included tight shelves, which I assume you put in place of a dresser, and no closet. The ironing board was tucked away leaning against the wall by the bed...I guess there was no where else to put it. The floor was dirty like mud was tracked across. The shower did not drain and we had to wait 10-12 minutes between showers to get clean. There were no hanging racks at all in the bathroom so things had to be draped over the shelving or the door. There wasn't even a toilet paper holder...really. When I book rooms I always check to ensure breakfast is included. Seeing that this place was under renovation I asked the front desk attendant if it would still be served...he said yes but it would not be a hot breakfast. We woke up at 7:00am and they told us they did not offer anything, sorry. They didn't even try to accommodate any away. There was no coffee pots in the room so we ended up spending more than anticipated. The vending machines were more than half empty (the soda machine was completely empty).
tub did not drain, that's standing water
Nowhere to put our soap and they soap they provided was completely empty
no racks to hang rags and towels
dirty towels. the room was for 4 but we were given towels for 2 when we asked for an additional towel for our child we got the thin dirty towel
Stayed 2 nights in Oct 2024

4/10 Poor

Stacy

Disliked: Property conditions & facilities
Unfortunately there was a renovation going on; my room wasn’t complete, but manageable for my stay since other places were booked in area. No breakfast, water was iffy in room, and noisy - doors slamming throughout nights. No notice of this online when booking
Stayed 4 nights in Oct 2024

8/10 Good

CAROLYN, MILTONFREEWATER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There were no blankets on the bed or in the room, just a sheet and a sheet-weight coverlet. The room was quiet until 2 am when a group of people were walking/running up and down the hall talking loudly and yelling.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It'll get there
The hotel has a lot of construction going on and things are just makeshift at the moment
Stayed 1 night in Oct 2024

4/10 Poor

Lori

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This location may be in the middle of remodeling. Walking in, you are hit with the smell of weed and bleach. The towels and pillow cases were dirty. Pillow cases had not been changed from previous customer. They were covered in makeup. The floor of the shower was very dirty. Brown water came out of the faucet every time we turned it on. The 3am fight between a male and female next door woke us up (me and my 4 yr old) front desk took their time to address it. Overall, not a good experience and will never stay there again or any other wyndham.
Stayed 2 nights in Oct 2024

4/10 Poor

Gabriel

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected more parking spaces, I had to park my car outside the area. The bedsheet was dirty, they had blood stain on it, the pillow was disgusting, the water sink was yellow, there was a wall dent, the bathroom didn’t have toilet paper. I do not recommend going there for 260 dollar, I deserve better than that.
Stayed 2 nights in Oct 2024

2/10 Terrible

Keri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should be removed from Expedia. The water was brown, the room smelled awful and the hotel did not look like its pictures. It was terrible.
Stayed 1 night in Oct 2024

4/10 Poor

Raymond

Disliked: Amenities
The room was good but small. We stayed two nights and the never serviced our room. The breakfast area was not in service, so we had to go out for our breakfast and they don’t discount anything
Stayed 2 nights in Oct 2024

6/10 Okay

Dennis

Stayed 1 night in Oct 2024

2/10 Terrible

Ashley

Stayed 1 night in Sep 2024

4/10 Poor

Martin

Traveled with family
Disliked: Staff & service
We were charged 20$ for early arrival, we arrived at 2pm and check in is at 3pm We asked for a late. Checkout of 12 pm and had to negotiate a time of 1130 am We were supposed to get a free breakfast but they are doing renovations and no compensation offered We asked for an extra pillow and were told it would be brought to room because they were busy, nobody was there, An hour later we went again and clerk walked 20 feet and opened a door and came out with a pillow how come could not have done that on first approach On check in 18 oct 24 the staff were cold and poorly dressed ,no smiles, no interaction with guests They need customer service skills, it seemed like we were a pain in the ass to them The room was small as it recently converted from Microtel to Baymont but we didn’t get breakfast and staff was subpar The room had a hole in wall by the door which I advised th3 clerk about because I didn’t want to be blamed, a pot light was hanging low, the wall thermostat was not connected This place needs some work as does the staff as far as customer service We got better and more polite service at Tim Hortons drive thru next door I don’t recommend this place to stay
Stayed 1 night in Oct 2024

6/10 Okay

Mike

Disliked: Amenities
Remodeling the facility
Stayed 2 nights in Oct 2024

8/10 Good

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms. Still under construction but substantially complete. Very good experience. Staff were outstanding!
Stayed 1 night in Oct 2024

2/10 Terrible

Ashley

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Anthony

Traveled with partner
Disliked: Property conditions & facilities
Just ok
Stayed 2 nights in Oct 2024

2/10 Terrible

Tianna

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The staffing overall very unprofessional and well understated!
Stayed 1 night in Oct 2024

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Mishiiannia

Traveled with partner
Check in was easy. I ordered DoorDash and when opening the door that latch for security broke off in my hand, and I couldn’t change room because the hotel was full, but I felt a little unsafe. And calling down to the first desk was not easy the phone rang for a long time. I also reached out to the cooperate office and they couldn’t reach anyone either, someone did come up and said they couldn’t do anything
Stayed 1 night in Oct 2024

4/10 Poor

Roland

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor condition not clean and sketchy
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Sep 2024

8/10 Good

Julia, Skokie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undergoing much needed upgrade. Very improved but still incomplete. New room was nice but plumbing was faulty and tv not hung. Give a little time and this hotel will be a good one.
Stayed 4 nights in Oct 2024

2/10 Terrible

Tongenia

Stayed 1 night in Oct 2024