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RIT Inn & Conference Center

3.5 star property

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Photo gallery for RIT Inn & Conference Center

Lobby
Executive Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Indoor pool, seasonal outdoor pool, sun loungers, lifeguards on site
2 restaurants, breakfast, lunch, dinner served; American cuisine
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Housekeeping
$143
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
5257 W Henrietta Rd, West Henrietta, NY, 14467
  • Marketplace Mall
    ‪5 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • University of Rochester
    ‪10 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Executive Room, 2 Double Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

8.2 out of 10
Very good
(26 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(57 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking (North)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 Double Bed, Non Smoking (North)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

RIT Inn & Conference Center

3.5-star West Henrietta hotel with bar/lounge
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
RIT Inn & Conference Center offers 304 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a seasonal outdoor pool and an indoor pool, RIT Inn & Conference Center provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 9203 square feet (855 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Onsite uncovered self parking is complimentary.

RIT Inn & Conference Center is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM.
Petals Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 6:00 PM on request
  • Free area shuttle up to 5 mi
  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Petals Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 9,203 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Rit Henrietta
Rit Inn
Rit Inn Henrietta
Rit Hotel Henrietta
Rit Inn And Conference Center
RIT Inn Conference Center
RIT Inn & Conference Center Hotel
RIT Inn & Conference Center West Henrietta
RIT Inn & Conference Center Hotel West Henrietta

RIT Inn & Conference Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 437 out of 1016 reviews
Rating 8 - Good. 331 out of 1016 reviews
Rating 6 - Okay. 140 out of 1016 reviews
Rating 4 - Poor. 62 out of 1016 reviews
Rating 2 - Terrible. 46 out of 1016 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

GARY

Stayed 1 night in May 2025

8/10 Good

Sudarshan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was no complimentary breakfast. The restaurant served good breakfast options. Reception staff could do better in being courteous rather then being curt
Stayed 1 night in May 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Clean, comfortable and first rate!
Stayed 1 night in May 2025

10/10 Excellent

stephen r

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A couple elevators were off line making it necessary to hike a ways with suitcases but the place was clean and spotless which is something I value above minor inconveniences. There’s nothing worse, in my view, that a room that isn’t clean! I stayed her twice in the same week. I’ll definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Savannah

Great stay!
Stayed 1 night in May 2025

8/10 Good

Leslie

Stayed 2 nights in May 2025

6/10 Okay

Carol

Traveled with family

Ok stay but terrible front desk

The front desk staff were pretty bad. Unfriendly. And seemed to not listen to anything I said about having two rooms as they gave me the key for one room and laughed. The keys demagnetized at least twice a day. The TV is very small The good. I slept well. The waitress at Petals was great. The fitness center was ok. And good location. It seemed clean. I’d probably go again if it was the cheapest option.
Stayed 2 nights in May 2025

4/10 Poor

Anne

Liked: Property conditions & facilities
Disliked: Amenities
I stayed two nights. For my daughters wedding at a venue nearby. Both nights I had to make several trips to front desk because my key wouldn’t work. It was frustrating because I needed to get not only to the rehearsal the first night and had been helping my daughter with her stuff. But the night of the wedding I was exhausted and waiting for a knee replacement surgery which is coming up shortly and having to mess around with the key issue was ridiculous.
Stayed 2 nights in May 2025

10/10 Excellent

Zhenna

Traveled with family
Liked: Cleanliness
Clean and quiet facility, friendly stuff . but the furniture need update, pretty aged
Stayed 1 night in May 2025

10/10 Excellent

migdalia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in May 2025

10/10 Excellent

Lawanda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Martin

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet, a little dated but that’s fine. Very convenient location too.
Stayed 4 nights in May 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

graduation celebration

Visited for Graduation celebration rooms were cleaned but needs to be modernized seriously poor water pressure in the bathrooms bath towels were great needs new blankets and bed spreads
Stayed 3 nights in May 2025

8/10 Good

Crystal, New Bedford

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Kendrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Mother’s Day when I stayed and it was amazing for me and my fiancé
Stayed 1 night in May 2025

8/10 Good

Mara

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room was very musty when we arrived. Luckily we could open the window a bit and run the fan while we went out for dinner. It was better when we got back. Breakfast was fine - cooked on demand in the restaurant. It was for a fee. Definitely better than the traditional self-help breakfast buffet.
Stayed 1 night in May 2025

8/10 Good

Tia Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Allison

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I would not stay at this property again. Overall, it’s barely average. In my room the window sheers were ripped in three places and in one spot, from the floor to the ceiling. It took us two days to get a box of tissues in the room. The room service breakfast order comes in plastic bags for each order, that they just hand to you at the door. Some of the front desk clerks are very nice, but some are barely adequate. At check out, the desk clerk didn’t even show me the room charges ? The room needs a serious overhaul. The dresser looks like it came from the Salvation Army. The TV is smaller than the one I have in my kitchen. If it wasn’t for low room availability at graduation, I wouldn't have stayed here.
Stayed 3 nights in May 2025

8/10 Good

Bethanie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The RIT Inn and Conference Center was a comfortable clean place to stay. It’s on the older side, the elevators felt a little sketchy. But the beds are comfortable and everything was clean and in working order.
Stayed 3 nights in May 2025

10/10 Excellent

Sunil Kumar

Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall

The staff was friendly & helpful. The room & common areas were clean. Linens & towels were also clean. The only negative was the non-existent water pressure on the 4th floor. But - we booked our next hotel stay in Rochester at The RIT Inn & Conference Center. Other hotels have had dirty bathrooms & unfriendly staff. We can take longer showers, but cleanliness & staff attitude matter.
Stayed 2 nights in May 2025

8/10 Good

Jose A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No issues, great customer service
Stayed 7 nights in Apr 2025

8/10 Good

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was excellent, close to RIT. Property is old, but well maintained. Most staff members had a scowl on their face seem disinterested. A couple of them were nice and helpful. Rooms were clean and we liked the clean wood floors.
Stayed 1 night in May 2025