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RIT Inn & Conference Center

3.5 star property

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Photo gallery for RIT Inn & Conference Center

Lobby
2 restaurants, breakfast, lunch, dinner served; American cuisine
Meeting facility
Indoor pool, seasonal outdoor pool, sun loungers, lifeguards on site
Executive Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Room service
  • Gym

Explore the area

Map
5257 W Henrietta Rd, West Henrietta, NY, 14467
  • Marketplace Mall
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • University of Rochester
    ‪11 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Executive Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Executive Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking (North)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 Double Bed, Non Smoking (North)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

RIT Inn & Conference Center

3.5-star West Henrietta hotel with bar/lounge
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
RIT Inn & Conference Center offers 304 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Henrietta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a seasonal outdoor pool and an indoor pool, RIT Inn & Conference Center provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 9203 square feet (855 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Onsite uncovered self parking is complimentary.

RIT Inn & Conference Center is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM.
Petals Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 6:00 PM on request
  • Free area shuttle up to 5 mi
  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Petals Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 9,203 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Rit Henrietta
Rit Inn
Rit Inn Henrietta
Rit Hotel Henrietta
Rit Inn And Conference Center
RIT Inn Conference Center
RIT Inn & Conference Center Hotel
RIT Inn & Conference Center West Henrietta
RIT Inn & Conference Center Hotel West Henrietta

RIT Inn & Conference Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 428 out of 1002 reviews
Rating 8 - Good. 329 out of 1002 reviews
Rating 6 - Okay. 139 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cold with no real blankets in January. Hardwood floors look nice but are freezing on the feet. Restaurant was not great food, but friendly staff.
Stayed 1 night in Jan 2025

6/10 Okay

Cecille

Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Perfectly fine hotel. Just very, dated. Comfortable bed and pillows which I guess is all that matters. People are nice there. The shuttle during the week is excellent.
Stayed 1 night in Jan 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service
In need of an update but no significant issues. Very basic but met our needs for a quick overnight stay.
Stayed 1 night in Jan 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice having the restaurant on site.
Stayed 1 night in Jan 2025

10/10 Excellent

SREEPARNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a quick stopover. Restaurant has good options for food.
Stayed 1 night in Jan 2025

10/10 Excellent

Staci

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Average Hotel

Nice hotel, for the price. Pool & Sauna hours aren't practical as they don't open until late in the day. (Unusual for a hotel to have lifeguard). Also, only 3 machines in the 'gym' and two of them weren't fully functional.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy, quiet, no-frills

The hotel was cozy and quiet, no frills clean, but a little dated, convenient location. Check in staff were friendly. Stingy on the towels and room service – available upon request. Using Covid as an excuse to not do basic tasks is getting tacky. Two people in a room for three days need more than two washcloths, so stock appropriately or just plan on doing room service, should not have to request it specially. The TV was very small and the carpets could use a refresh. No extras, conditioner, or lotion, very basic
Stayed 3 nights in Dec 2024

10/10 Excellent

Wallace

Liked: Cleanliness, amenities, property conditions & facilities
Good job!
Stayed 1 night in Dec 2024

8/10 Good

Chase

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking
Stayed 2 nights in Dec 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

not for me

The Inn needs maintenance and an update. The rooms need new fixtures, paint and most importantly, beds. I tossed and turned and couldn't get comfortable on the old mattress. And you can hear everything your neighbor does.
Stayed 1 night in Dec 2024

10/10 Excellent

monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd or 4th time staying here. It is always well maintained and clean. We had an issue with the outlets in our room. None worked. Maintenance personnel was there within minutes to look at the problem and we ended up having to move to another room. They are so accommodating.
Stayed 1 night in Dec 2024

10/10 Excellent

Mai Ning

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's clean, quiet, convenient location from RIT campus. The hotel restaurant is really good, plenty of food for reasonable prices, five star and will definitely stay again whenever I visit RIT
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good trip

Good value for money, but far from airport. Clean comfortable room
Stayed 3 nights in Nov 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

super comfy, minus staff interactions

hotel was decently clean, and the beds were very comfortable. The staff was rather unprofessional, aside from the front desk manager. Having conversations and ignoring customers, making us feel as though we were being annoying or rude for asking for things like blankets and toilet paper.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mulayvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Kyle

Traveled with family
Liked: Cleanliness

It’s good for the price

The hotel is good for the price point but extremely outdated. The rooms, room keys, lobby, everything was in good condition and clean but just extremely outdated. Key system is the worst. They need to move to digital keys. Our keys didn’t work every time we came back to the hotel so we would have to take our newborn all the way around to the front entrance. Great property, could be so much better. Staff was helpful but I wouldn’t say they were extremely kind or polite. Room was comfortable and it got the job done.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert, Derry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Low rate through Expedia
Stayed 1 night in Dec 2024