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Quality Inn Rochester West

2.5 star property

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Photo gallery for Quality Inn Rochester West

Free daily full breakfast
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board
A hotel room with a patterned carpet, a sofa, a chair, and two lamps.
A modern lobby with a patterned wall, a fireplace, and a reception desk.
A spacious lobby with a reception desk, a sofa, and a patterned rug.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $107
includes taxes & fees
Aug 18 - Aug 19

Explore the area

View in a map
1956 Lyell Ave, Rochester, NY, 14606
  • Place, Strong
    ‪11 min drive‬
  • Place, University of Rochester
    ‪12 min drive‬
  • Place, Rochester Institute of Technology
    ‪14 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a dresser.

Standard Room, 2 Queen Beds, Non Smoking

  • 238 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two double beds with headboards, a bedside table with a lamp, and a patterned carpet.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room-Accessible-Non-Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

King Room-Accessible-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room-Non-Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Quality Inn Rochester West

Rochester hotel with free breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a TV in a common area are onsite. Housekeeping is available on request.
Quality Inn Rochester West offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and a garden. Complimentary uncovered self parking is available on site.

Quality Inn Rochester West is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Quality Inn Rochester West Reviews

Reviews

6.4
Rating 10 - Excellent. 210 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 230 out of 1003 reviews
Rating 4 - Poor. 144 out of 1003 reviews
Rating 2 - Terrible. 179 out of 1003 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ajay Singh

Liked: Cleanliness, amenities, property conditions & facilities
Great room for price !
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was decent for the cost of stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Antwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk guy was very understanding and helpful
Stayed 1 night in Apr 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Breakfast was good and prompt.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an very large room which was lovely!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Praveen Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Yes, we liked the hotel, this is second time coming to this town. The staff is also great.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok
Stayed 2 nights in Mar 2026
Verified

8/10 Good

alice

Liked: Cleanliness, staff & service, amenities
Staff was ok.room was ok.bed was hard but other than that it was ok.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. Clean room. Good for a small family stay
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Win

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The cleanliness of this hotel was very questionable. The smell in the hallway was very mildew & the room we had smelled like cigarettes our whole stay , even the towels smelled. The bed had a huge deep dent in it & the blow drier was sticky. Nothing was clean about this place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vanessa

Disliked: Cleanliness
Loved it
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ShaQuita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a great experience when I stay at Quality Inn
Stayed 1 night in Jul 2025
Verified

8/10 Good

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Merwin

Liked: Cleanliness, staff & service, amenities
Clran room. Friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Great location right off the highway. Just a stop over.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Mike

Disliked: Cleanliness, amenities, property conditions & facilities
Nasty ass place had bed buds or roaches seen a little baby on the wall about 6 in the morning got all my stuff and ran outta there didn't even wanna check under mattress LET THIS PLACE SHUT DOWN!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was convenient between the airport and Greece.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Robert

Liked: Staff & service, amenities
Disliked: Cleanliness
The whole hotel reeked of weed masked by terrible heap cologne. Rooms are in disrepair, peeling paint, broken door handles, trash in the hallways. Staff was nice.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice breakfast area for on the go travelers.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, affordable and comfortable stay

Our stay was a comfortable one. The hotel was clean and the staff and management were available and polite. No complaints. Breakfast was good and there was a lot to choose from. We enjoyed our time in the area.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and affordable
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
My husband had to take a quick trip as his father passed away recently. After a very long day of making funeral plans he checked in to the hotel only to be put into a room that had large holes in ceiling with leaky pipes. Exhausted from the day he stayed the night. He checked out in the morning and ask the receptionist if they knew of the hole in the ceiling and they said yes. So somehow this hotel thought it was appropriate to put someone in that room. He was suppose to stay two nights, he checked out early. We aren’t familiar with Rochester and the area of this hotel is also very bad. The hotel and hotels.com refused a full refund. This is the first time I’ve had an issue with hotels.com and it’s appalling they were unreasonable with us after choosing to be affiliated with such a terrible hotel. Would never stay here again.
View of the open ceilings and pipes
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Stephanie

Disliked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2026