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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Front of property
Lobby lounge
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board
Lobby
Property amenity

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included
$78
includes taxes & fees
Nov 10 - Nov 11

Explore the area

View in a map
1956 Lyell Ave, Rochester, NY, 14606
  • Place, Strong
    ‪7 min drive‬
  • Place, University of Rochester
    ‪8 min drive‬
  • Place, Kodak Center for Performing Arts
    ‪8 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 238 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn

Rochester hotel with free breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a TV in a common area are onsite. Housekeeping is available on request.
Quality Inn offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and a garden. Complimentary uncovered self parking is available on site.

Quality Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Quality Inn Reviews

Reviews

6.4
Rating 10 - Excellent. 185 out of 1004 reviews
Rating 8 - Good. 262 out of 1004 reviews
Rating 6 - Okay. 234 out of 1004 reviews
Rating 4 - Poor. 153 out of 1004 reviews
Rating 2 - Terrible. 170 out of 1004 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

ShaQuita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a great experience when I stay at Quality Inn
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, affordable and comfortable stay

Our stay was a comfortable one. The hotel was clean and the staff and management were available and polite. No complaints. Breakfast was good and there was a lot to choose from. We enjoyed our time in the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Synovia

Stayed 1 night in Jun 2025

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jun 2025

4/10 Poor

James

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Some light fixtures and TV did not work. Bathroom fixtures were loose and toilet "shaky." Breakfast was terrible with very limited options. Front desk person, although very nice, was not always available as he was charged with doing other things around the property - with no back-up support. Desk chair was broken and almost unusable. No other sitting chair in the room. Hallways tended to be noisy.
Stayed 2 nights in Jun 2025

2/10 Terrible

Alexander

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled awful throughout the entire stay. There were holes in the bathroom walls and brown mold above the window. All the outlets have extremely bright blue lights, illuminating the room all night. THERE WAS NO BATTERY IN THE SMOKE DETECTOR!!!!! The walls are paper thin, I could hear everything in the rooms next to me. Breakfast was disgusting with hardly any options
Stayed 1 night in Jun 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located off freeway, clean, friendly staff, continental breakfast of coffee, juice, cereal, waffles, breakfast sandwiches, yogurt, fresh fruit. Room was spacious, bed was fine, the pillows were too small and too soft and the AC was very loud. The doors, some of the walls and ceiling could use a paint touch up. Had to drive a bit to get to area with restaurants, shops, etc., but it was good for a nights stop.
Stayed 1 night in Jun 2025

10/10 Excellent

Rosaluz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Chelsea

Stayed 1 night in May 2025

8/10 Good

Pauline Anne

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Pretty clean and good location. I just wish my room had a microwave.
Stayed 2 nights in May 2025

6/10 Okay

Domanique

Stayed 1 night in May 2025

10/10 Excellent

Juzbeautifulsalon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

4/10 Poor

Marlice

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
It was not the cleanest hotel. The only thing good about it, was the service at the front desk!
Stayed 2 nights in Apr 2025

6/10 Okay

Gregory

Stayed 2 nights in May 2025

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Desperate need of room- not recommended

The hallway smells awful at all times of the day. I requested clean towels, none were provided. I had to get them myself. There was a wet spot on the floor. Manage came into room upon request and checked the wall. No answer or refund offered. Hotel is older. Weed smell is strong on a daily. I would not stay here again.
Stayed 2 nights in May 2025

6/10 Okay

Mary v., New Hartford

Traveled with family
It was not up to Quality Inn standards as we found a used bar of soap in the tub/shower, quite noisy during the night..plus had to park far from the building while there were many unused charging areas near to the door! Plus there was debris? On the carpet in the hallways?
Stayed 2 nights in May 2025

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Shannon

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Sheets were dirty, room smelled like smoke, the ac/heater was broken so it would not turn off, there are no ventilators on the bathroom, no hot water from bathroom sink and it just wasn’t inviting.
Stayed 1 night in May 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and affordable
Stayed 2 nights in May 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. No problems
Stayed 2 nights in May 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive, but good value for money. We try to travel simply. This works. Staff was very accommodating. We have stayed at this property several times , whenever we visit friends in Rochester. Simple breakfast, but all we need or want.
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025