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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Front of property
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board
Property amenity
Lobby
Standard Room, 1 King Bed, Non Smoking | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Gym
  • Pet friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1956 Lyell Ave, Rochester, NY, 14606
  • Strong
    ‪7 min drive‬
  • University of Rochester
    ‪7 min drive‬
  • Rochester Institute of Technology
    ‪12 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 238 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Rochester hotel with free breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a TV in a common area are onsite. Housekeeping is available on request.
Quality Inn offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and a garden. Complimentary uncovered self parking is available on site.

Quality Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Quality Inn Reviews

Reviews

6.4
Rating 10 - Excellent. 170 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 237 out of 1000 reviews
Rating 4 - Poor. 154 out of 1000 reviews
Rating 2 - Terrible. 167 out of 1000 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a peaceful stay
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my self
Stayed 1 night in Dec 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, amenities, property conditions & facilities
Never checked in
Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice motel.
Nice motel. 2nd time staying here. Easy access to airport!
Stayed 1 night in Nov 2024

2/10 Terrible

Kyle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The worst
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comtable and very clean, Staff very nice.I would highlly recommed them tp everyone.
Stayed 1 night in Nov 2024

6/10 Okay

Buddah

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

LAURA

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Michael, Orleans

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality inn was pretty much as advertised
Stayed 1 night in Oct 2024

2/10 Terrible

Mahoganey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first get to the property it’s a bunch of trash or whatever outside the property and then going into the property it’s a foul smell the floors to the room was very sticky the bathroom light kept flickering and toilet kept getting clogged
Stayed 2 nights in Jul 2024

10/10 Excellent

JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice breakfast area for on the go travelers.
Stayed 2 nights in Nov 2024

6/10 Okay

Micheal

Stayed 1 night in Oct 2024

8/10 Good

Timothy

Liked: Staff & service
I was in from out of town working construction, so it was a great place to stay. Convenient location for me.
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Liked: Room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Amandeep

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Tai

Traveled with family
Disliked: Cleanliness, amenities
you can put lipstick on a pig, but its still a pig. You'll see many examples of how they make it look like its a premium hotel but its an expensive two star. busted hotel cart, the wrap is peeling off the quarter round. Why didn't they just paint the quarter round. hallways are dark. should of stayed at a best western
Stayed 1 night in Oct 2024

6/10 Okay

Andres

Traveled with group, Business traveler
Disliked: Staff & service
The guy on the loby its very rude
Stayed 1 night in Oct 2024

2/10 Terrible

Tiffany

Business traveler
Disliked: Cleanliness, property conditions & facilities
Bed was disgusting, many stains andnholes. The walls might have had blood on them and the ceiling in my bathroom looked like falling apart (hope no lead!!)
Stayed 1 night in Oct 2024

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse, stay ever, do not book a reservation here.
One of the worst hotel experiences I’ve had in a long time. Constant dripping of the faucet in the tub could not stop it. Phone cord for the receiver was missing. Couldn’t even call the front desk. Door and the stairway on the bottom floor was broken, knob came off in my hand as I tried to open it. Breakfast was horrible, no fresh fruit, nectarines were like solid rocks, and the apples were spoiled. Person at the front desk was unavailable in the morning, finally found the person after about 15 minutes, express my concern about the condition of the hotel, he didn’t seem Too interested in hearing me.
Stayed 1 night in Oct 2024

6/10 Okay

Tyra

Disliked: Cleanliness, property conditions & facilities
Thumbs down
Stayed 1 night in Oct 2024

6/10 Okay

Jerry

Disliked: Cleanliness, staff & service
We had a room that had a issue with the smell of urine on it seemed like the bed cover and it sounded like a water leak above the bath room. It is beside an airport and it wasn't busy but you should be ready for an occasional departure.
Stayed 1 night in Sep 2024

4/10 Poor

Angela

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Odalis

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great choice for that price
The room was upgraded, spacious. It was only one night but the room was very confortable.
Stayed 1 night in Sep 2024