Red Roof Inn Rochester - Henrietta

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Exterior
In-room safe, blackout drapes, free cribs/infant beds, free WiFi
Free toiletries, towels, soap, shampoo
Electric vehicle charging station

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Marketplace Mall
    3 min drive
  • Wendy's
    2 min walk
  • Rochester Bus Station
    14 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    12 min drive

Room options

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Red Roof Inn Rochester - Henrietta

Henrietta hotel close to Veterans Memorial Park
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a front-desk safe.
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Red Roof Inn Rochester - Henrietta features a vending machine, coffee/tea in a common area, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Henrietta hotel also offers express check-in, express check-out, and a front-desk safe. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Red Roof Inn Rochester - Henrietta is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
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Red Roof Inn Rochester Hotel
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Rochester Red Roof Inn
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Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.4
Rating 10 - Excellent. 176 out of 1008 reviews" "
Rating 8 - Good. 130 out of 1008 reviews" "
Rating 6 - Okay. 173 out of 1008 reviews" "
Rating 4 - Poor. 196 out of 1008 reviews" "
Rating 2 - Terrible. 333 out of 1008 reviews" "

5.0/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

ambrose

Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Business traveler
Liked: Room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Karen

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
1. Something smell smoking that I know that someone who have smoked. We are not comfortable to smell. 2. TV is ok but too slow to open the channel and not have information card 3. No blowing dry. 4. All the pillows inside are cleaning and too flat
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

monica

Traveled with group
Disliked: Property conditions & facilities
Smaller room than booked A little smokey Toilet barely flushed
Stayed 2 nights in Sep 2024

6/10 Okay

Maria

Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Ahmet

Stayed 1 night in Sep 2024

4/10 Poor

Abu

You can hear every flash in bathroom from another room, horrible pillows.
Stayed 5 nights in Sep 2024

2/10 Terrible

mike

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was nasty and smelled disgusting
Stayed 1 night in Sep 2024

2/10 Terrible

Ronald

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Red Roof Inn was horrible. The place was very dirty. We stayed in room 147 and it smelled just like WET DOG. The bathtub needs to be replaced, because it has been neglected. The toilet needs to fixed. We stayed Wednesday, August 21 to Sunday, August 25. We had no other choice. NEVER AGAIN
Stayed 4 nights in Aug 2024

2/10 Terrible

Michael

Stayed 1 night in Sep 2024

2/10 Terrible

michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Harriett

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
It was quiet compared to some hotels we have stayed in. The most complaint we had is the wood floors are dirty. After a few hours walking on the floors, the bottoms of our socks were very dirty. I did notice hairs on the edge of the floor near the wall in the bathroom. The hairs were there when we first got into the room. Also hangers were missing off the clothes rack. We did have one hanger we brought with us. We brought our own clothes iron, there was not one in the room. I do not know if one came with the room or it had to be requested. There were some stains on the bedspread from previous people. The sink faucet was a little loose, we made sure we were careful when we used it. There was a hole in the wall that someone had shoved a paper towel or kleenex in the hole. It was a allright room to stay in for just one night except for the dirty floors. We should have wore our shoes. The room smelled like pee when we first walked in and the smell lingered the whole night. We did not know where the smell was coming from because the toilet was not dirty.
Stayed 1 night in Sep 2024

2/10 Terrible

Jovan

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty rooms dirty stank
Stayed 1 night in Sep 2024

2/10 Terrible

Jovan

Disliked: Cleanliness, staff & service, property conditions & facilities
They have roaches nasty towels rags sheets very dirty want my money back
Stayed 2 nights in Sep 2024

6/10 Okay

Esabella

For what it is I would say it’s a pretty decent motel. My bedsheets had stains on them and there were some leftover stale chips around the microwave they didn’t clean up but besides that for what it was it was decent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2024

2/10 Terrible

Zhe

Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

2/10 Terrible

Yousra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Prashanth

Stayed 1 night in Aug 2024

4/10 Poor

Luisa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024