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Red Roof Inn Rochester - Henrietta

2.0 star property

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Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Exterior
In-room safe, blackout drapes, free cribs/infant beds, free WiFi
Laundry room
Electric vehicle charging station

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included
$81
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Place, Marketplace Mall
    ‪4 min drive‬
  • Place, Rochester Institute of Technology
    ‪6 min drive‬
  • Place, University of Rochester
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Superior King Room-Non-Smoking

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Room With Two Double Beds Non-Smoking

Free toiletries, towels, soap, shampoo

Superior Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Ada Accessible Superior King Smoke Free

Free toiletries, towels, soap, shampoo

Ada Accessible Superior King Smoke Free

  • Sleeps 2

View all photos for Superior King Room With Roll-in Shower-Accessible/Non-Smoking

Free toiletries, towels, soap, shampoo

Superior King Room With Roll-in Shower-Accessible/Non-Smoking

  • Sleeps 2

Larger Deluxe King Smoke Free

  • Sleeps 2

Standard King Room

  • Sleeps 2

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About this property

Red Roof Inn Rochester - Henrietta

Henrietta hotel close to Veterans Memorial Park
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a front-desk safe.
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Red Roof Inn Rochester - Henrietta features a vending machine, coffee/tea in a common area, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Henrietta hotel also offers express check-in, express check-out, and a front-desk safe. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Red Roof Inn Rochester - Henrietta is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Reviews

Red Roof Inn Rochester - Henrietta Reviews

5.4

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 207 out of 1009 reviews
Rating 8 - Good. 122 out of 1009 reviews
Rating 6 - Okay. 164 out of 1009 reviews
Rating 4 - Poor. 193 out of 1009 reviews
Rating 2 - Terrible. 323 out of 1009 reviews

Reviews

4/10 Poor

Feng

Traveled with family
Liked: Staff & service
Sleeping sheets are quilt dirty, the bed is old and makes noises when you sleep on it, and the bath towel is rough and can be seen from many washes.
Stayed 1 night in Aug 2025

10/10 Excellent

Shawndell

Liked: Cleanliness
Disliked: Staff & service
Stayed 8 nights in Jul 2025

6/10 Okay

Ricardo

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

JARVIS

Traveled with partner
Liked: Staff & service
I like that the cost was very reasonable!
Stayed 1 night in Aug 2025

10/10 Excellent

James

Solo traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive.
Stayed 1 night in Aug 2025

6/10 Okay

Fernando

Traveled with family
Nothing terrible, but nothing great. It's fine for a night and to save money.
Stayed 1 night in Aug 2025

2/10 Terrible

Jake

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like an ash tray. Dirty floors dirty sink dirty bathroom. So much hair all over the place. Why were the beds damp? Why god why?
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best

Did not feel comfortable around the clientele. Stairs were dirty, sheets on bed were stained, and carpet was dirty. Property needs attention
Stayed 1 night in Aug 2025

2/10 Terrible

CHAKRESH

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wet very dirty room, weed kind of very bad smell. People are blocking driveway
Stayed 1 night in Aug 2025

2/10 Terrible

Veronica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was NASTY!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Stayed 1 night in Jul 2025

2/10 Terrible

Charles

Disliked: Amenities
Very dirty comforters, sheets, and pillow cases. Staff opened up my bag of clothes thinking I was gone. Will not ever return to this hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Vivian

Stayed 1 night in Apr 2025

2/10 Terrible

Louis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is disgusting. We arrived on a Saturday evening. Room looked ok at first. TV did not work. Manager had to come and connect it to WiFi. No phones in the room. Had to use cell phone or walk to the office to contact the front desk. Mirrors were dirty, floor was filthy. When I showered I saw BLACK water going down the drain that came from the bottom of my feet because I was walking barefoot in the room. Sunday we were out all day and returned late in the evening to find that there had been no maid service. Beds were not made, there were no fresh, clean towels provided and the trash had not been emptied. The AC unit did not work properly. It cooled the room but did not remove the humidity. It felt clammy in the room. Like sleeping in a cave. Upon checkout, i was told I was good to go. No inquiries into how was my stay, and no thank you for my business. Red Roof Inns should be ashamed that it lends its name to this property, and Expedia should be embarrassed that it even lists this property as a lodginig option. If i could rate this as a negative 3 I would. To call this property a dump is an insult to dumps. Expedia really should consider removing this from the list of lodging options. It inspires no confidence in using this service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Amenities
Nice room! Comfy bed with choice of pillow type. Was able to adjust temp control the way we wanted. TV-clear with many choices. Easy walk next door to McDonald’s.
Stayed 1 night in Jul 2025

10/10 Excellent

Irene

Liked: Staff & service
Need to upgrade towels
Stayed 1 night in Jul 2025

4/10 Poor

Jason

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like musty feet. Hair, blood, and other stains on covers and sheets.
Blood
Nasty stains
Burn marks on covers
Stayed 1 night in Jul 2025

6/10 Okay

Peter

Traveled with family and small children, Traveled with pets
Apparently there is no daily room service included , freash towels soap, coffee etc, or are we receiving a small amount for no service wound be appreciated
Stayed 4 nights in Jul 2025

10/10 Excellent

Dan

Traveled with family

Great place to stay with fair prices

Stayed 4 nights in Jul 2025

6/10 Okay

Erzsebet

Liked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Peter

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Smells like weed & cigarettes. Lots of people passed out outside laying on the ground. Very loud. One towel in the room. Pillows were flat and old. I’m praying we don’t get any bugs. Also the outlets were broken and you could see the wires which is super dangerous
Stayed 1 night in Jul 2025

2/10 Terrible

Sue

Stayed 1 night in Jul 2025