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Residence Inn by Marriott Rochester Henrietta

3.0 star property

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Photo gallery for Residence Inn by Marriott Rochester Henrietta

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Reception
Lobby
Lobby
Fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet friendly
  • Air conditioning

Explore the area

Map
1300 Jefferson Rd, Rochester, NY, 14623
  • Marketplace Mall
    ‪3 min drive‬
  • Tim Hortons Iceplex
    ‪4 min drive‬
  • Strong
    ‪10 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 580 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 424 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Smart TV, Netflix

Suite, 1 Bedroom, Non Smoking

  • 580 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 424 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Smart TV, Netflix

Suite, 2 Bedrooms

  • 768 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

  • 768 sq ft
  • Sleeps 6
  • 2 Double Beds

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The price is $118
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$135 total
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About this property

Residence Inn by Marriott Rochester Henrietta

Rochester hotel close to Marketplace Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Residence Inn by Marriott Rochester Henrietta offers 139 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Rochester Henrietta features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Residence Inn by Marriott Rochester Henrietta is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 30 2025 to March 3 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests checking in with a pet must contact the hotel in advance to notify the hotel. Failure to do so will result in an extra charge.

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Henrietta
Residence Inn Marriott Henrietta Hotel
Residence Inn Marriott Henrietta Hotel Rochester
Residence Inn Marriott Rochester Henrietta Aparthotel
Residence Inn Marriott Henrietta Aparthotel
Residence Inn Marriott Rochester Henrietta
Residence Inn Marriott Henrietta
Residence Inn Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Rochester
Residence Inn by Marriott Rochester Henrietta Hotel Rochester

Residence Inn by Marriott Rochester Henrietta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 352 out of 529 reviews
Rating 8 - Good. 129 out of 529 reviews
Rating 6 - Okay. 26 out of 529 reviews
Rating 4 - Poor. 11 out of 529 reviews
Rating 2 - Terrible. 11 out of 529 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen, Valrico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great clean spacious room. Nice pool and workout room too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wy'Zavius

Stayed 2 nights in Oct 2024

10/10 Excellent

Jerry

Traveled with partner
Liked: Amenities, property conditions & facilities
Would stay at it again.
Stayed 3 nights in Nov 2024

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place food wàs great there was plenty
Stayed 1 night in Nov 2024

10/10 Excellent

Stefan

Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Stayed 4 nights in Oct 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our preferred place in the Rochester/Henrietta area. Full kitchen, ice maker, separate room, full breakfast available. Thank you for keeping our expectations.
Stayed 2 nights in Oct 2024

10/10 Excellent

Flora

Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
This hotel has the nicest staff! I would stay here every time I come to Rochester!
Stayed 1 night in Sep 2024

10/10 Excellent

Peggy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but, it was a good experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Nira

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay . The rooms very neat ans very spacious.
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Aug 2024

6/10 Okay

Grace

Liked: Staff & service, amenities, property conditions & facilities
This Residence Inn is okay, priced alittle high. The rooms, hallways and elevator are really showing their age. It may be time for some updating.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient, clean and the staff is super friendly, especially Allison, who I have seen there over the last few years. Highly recommend.
Stayed 7 nights in Aug 2024

10/10 Excellent

Litza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and responsive! Thanks for a lovely stay!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gratus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms that were very clean. Kitchen had all the amenities that you could ask for. Breakfast was great as well with a lot of indoor and outdoor seating options. Staff were very friendly and helpful.
Stayed 1 night in Jul 2024