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Residence Inn by Marriott Rochester Henrietta

3.0 star property

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Photo gallery for Residence Inn by Marriott Rochester Henrietta

Property amenity
Exterior
Indoor pool
Fridge, microwave, stovetop, dishwasher
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$193
includes taxes & fees
Apr 9 - Apr 10

Explore the area

View in a map
1300 Jefferson Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪2 min drive‬
  • Place, University of Rochester
    ‪7 min drive‬
  • Place, Strong
    ‪13 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(9 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(5 reviews)
  • 768 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(14 reviews)
  • 424 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(11 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 424 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

Living room

Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 768 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

Living room

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby sitting area
Homewood Suites by Hilton Rochester/Henrietta
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, 938 reviews
Homewood Suites by Hilton Rochester/Henrietta

About this property

Residence Inn by Marriott Rochester Henrietta

3-star Rochester hotel close to Marketplace Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Residence Inn by Marriott Rochester Henrietta offers 139 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Rochester Henrietta features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. This business-friendly hotel also offers barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary. A total renovation of this property was completed in April 2025.

Residence Inn by Marriott Rochester Henrietta is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated entire property - April 2025
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests checking in with a pet must contact the hotel in advance to notify the hotel. Failure to do so will result in an extra charge.

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Henrietta
Residence Inn Marriott Henrietta Hotel
Residence Inn Marriott Henrietta Hotel Rochester
Residence Inn Marriott Rochester Henrietta Aparthotel
Residence Inn Marriott Henrietta Aparthotel
Residence Inn Marriott Rochester Henrietta
Residence Inn Marriott Henrietta
Residence Inn Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Rochester
Residence Inn by Marriott Rochester Henrietta Hotel Rochester

Residence Inn by Marriott Rochester Henrietta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 415 out of 604 reviews
Rating 8 - Good. 139 out of 604 reviews
Rating 6 - Okay. 28 out of 604 reviews
Rating 4 - Poor. 11 out of 604 reviews
Rating 2 - Terrible. 11 out of 604 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tikesha

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Aldo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

8/10 Good

Dana

Stayed 4 nights in Nov 2025

10/10 Excellent

Kelli

Stayed 1 night in Nov 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy with excellent staff

My room was clean and made up nicely at check-in. All the staff I encountered could not have been nicer. It is a dog-friendly hotel and at this location, there’s a pretty walking path with grass for dogs on the back side of the property. Breakfast was always stocked well and checked on often. By far the best tasting scrambled eggs I’ve had at a hotel buffet. The dining and lobby area with the fireplace and a couple of workstations make for an inviting and relaxing hangout spot if you want to get out of your room. The Internet in the rooms works well enough to be able to work remotely, as I was doing. The area is safe and has lots of grocery and dining options nearby. My only reason for taking off a star is that some of the fixtures in the room(s) need attention. My mattress was saggy and my back complained. Some of the outlets need attention. There are no hooks in the vanity area or bathroom with the tub and toilet. But the fridge was ice cold and the ice maker worked, as well as the dishwasher. Overall a lovely stay and this was a return visit for me, because I enjoyed my first stay here.
Stayed 5 nights in Oct 2025

10/10 Excellent

Alison, Voorhees

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, decent bed, fun suites and even though the pool was down for awhile, they got it back up and running as fast as they could. Would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Colleen

Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and in a nice neighborhood.
Stayed 1 night in Sep 2025

10/10 Excellent

Cushla

Stayed 1 night in Sep 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Aug 2025

8/10 Good

Robert

Stayed 3 nights in Aug 2025

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul, Bayside

Liked: Cleanliness, staff & service, property conditions & facilities
clean, modern, very helpful and friendly staff, amenities great, breakfast great
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about our stay. Kids enjoyed hot breakfast every morning, basketball court, pool, etc. Everything was very convenient. Good driving distance to my family house and everyday stores.
Stayed 8 nights in Jul 2025

10/10 Excellent

Melissa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. All of them.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yashira M, Mountville

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary, Hamilton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here, the front staff are the best, very happy and accommodating. Rooms are clean and well maintained.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Amenities
Very clean, staff was super friendly and accommodating! The pool was great too, we had a wonderful stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Dominique

Stayed 1 night in Jul 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
I only review properties that are good- or really bad. This is an excellent property! It's super clean, and the people are very nice. Elevators and parking are very efficient. They have no bar, but offer some drinks in their little shop. They dont have a restaurant, but do have breakfast. Three large self service coffee vats in the lobby very early every morning- which is very convenient.
Stayed 5 nights in Jul 2025