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Rochester Airport Marriott

3.5 star property

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Photo gallery for Rochester Airport Marriott

Lobby
Reception
1 bedroom, desk, laptop workspace, iron/ironing board
Banquet hall
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Room service

Explore the area

Map
1890 Ridge Rd W, Rochester, NY, 14615
  • Mall at Greece Ridge
    ‪13 min walk‬
  • Kodak Center for Performing Arts
    ‪5 min drive‬
  • University of Rochester
    ‪13 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | Lounge

Club Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Lounge

Club Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living area | LCD TV, pay movies

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Rochester Airport Marriott

3.5-star Rochester hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Rochester Airport Marriott offers 210 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Rochester Airport Marriott provides a hot tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and a garden. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Rochester Airport Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Rochester Airport Marriott has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:30 AM to 11:30 PM at scheduled times and on request
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel Rochester Airport
Marriott Rochester Airport
Rochester Airport Marriott
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Rochester Airport Marriott Hotel
Rochester Marriott Rochester
Rochester Airport Marriott Hotel
Rochester Airport Marriott Rochester
Rochester Airport Marriott Hotel Rochester

Rochester Airport Marriott Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 492 out of 883 reviews
Rating 8 - Good. 210 out of 883 reviews
Rating 6 - Okay. 82 out of 883 reviews
Rating 4 - Poor. 49 out of 883 reviews
Rating 2 - Terrible. 50 out of 883 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Leslie D

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This hotel has really gone down! The light in my room wasn’t working, maintenance had to come in and fix it. Took about 40 minutes running in and out for parts. Sheets were also dirty! I’ve stayed here before and overall it’s nice but this trip was not!
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Stayed 1 night in Mar 2025

8/10 Good

angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Mar 2025

10/10 Excellent

missy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and comfortable! Will definitely be back
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

Review

I was there for my daughters birthday.. we couldnt even enjoy the pool..thry were blasting music in there and little kids about age 2-5 were in the hot tub shooting everyone with water guns..couldnt enjoy my daughters birthday event..we also left thw hotel room for like 2 hrs shut all lights off and we came back with all lights on and toilet plunger in the middle of the floor,someone had to coem in our room..my family and i will not be staying here again..yall need to do better..
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service, room comfort

It was OK

The gentleman at the front desk tried to be very accommodating for sure. Our first room had no hot water after running the cold water for several minutes. There was no coffee and it looked like it may have not have been completely finished. He quickly moved us to another room, which was kind. The only issue we had was that we were told earlier in the day to call when our flight landed and we had our bags and they would pick us up. Once we did that they said they were sorry, but they were too full and service was ending at midnight. We were stuck. We had to Uber to the hotel. This was very disappointing considering when I called earlier I was told I couldn’t get put on a list and I had to call when my flight came in. So just be careful that when you arrive you have a back up plan in case the shuttle stops running.
Stayed 1 night in Feb 2025

10/10 Excellent

Keshay

Stayed 1 night in Feb 2025

4/10 Poor

Savo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked a room with two beds, and I got one. When I asked to be given two beds, they said that they don't have any. It annoyed me a lot, but I was tired of looking for another hotel. The price for a room with two beds was more expensive, but I didn't even get a refund. Very bad experience!!!
Stayed 1 night in Feb 2025

2/10 Terrible

Oliver

Disliked: Staff & service
Would not let my son check in because too young. He is 20. No refund issued for either night he was not even able to stay there. Had to urgently book another hotel near RIT that would let him stay and not be stranded at Rochester airport- and paid double rate booked. Horrible and stressful experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessicka

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Overall hotel condition was good but it was very short staffed resulting in missing items (towels, soap) and services. Available staff were friendly but just overstretched and needed help.
Stayed 1 night in Feb 2025

10/10 Excellent

George

Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth Anna, Auburn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and advised me of the best time to leave for my 5am flight. The room temp was perfect- I never had to touch the thermostat! The bed was the most comfortable bed! I was in Floor 6, but the shower reached temp in seconds! I had dinner in my room having ordered from the restaurant downstairs. Great burger and fries! I will definitely stay here again.
Stayed 1 night in Feb 2025

4/10 Poor

christine

Business traveler
Liked: Staff & service
Disliked: Amenities
Room smelled like pot. No soap in bathroom. No cream for coffee in lobby. No coffee ready in lobby next morning
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for airport the next day
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Kyle

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lucille

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Geimy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. Didn’t like the fact that we were given a room next to pool and there were to many running around and loud noise from kids. Everything else was good.
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service
Breakfast should have been included in the stay
Stayed 1 night in Jan 2025

10/10 Excellent

Michele

Traveled with family
Liked: Amenities, property conditions & facilities
My daughter had a sleepover/ swimming party for her 14th bday. Everything was great
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

2/10 Terrible

Jodi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Bob

Stayed 3 nights in Dec 2024