Staybridge Suites Rochester University, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Rochester University, an IHG Hotel

Exterior
Point of interest
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Studio Suite, 1 Queen Bed, Kitchen, River View | Premium bedding, pillowtop beds, in-room safe, desk
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

Map
1000 Genesee St, Rochester, NY, 14611
  • University of Rochester
    15 min walk
  • Brue Coffee
    1 min walk
  • Rochester Bus Station
    5 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    5 min drive

Room options

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen, River View

  • River view
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 1 Queen Bed, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 1 Bedroom, Accessible, Kitchen (Mobil, Tub)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Mobil, Roll Shwr)

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen, River View

  • River view
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen, River View

  • River view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Accessible, Kitchen (Mobil, Tub)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

Staybridge Suites Rochester University, an IHG Hotel

3-star hotel in 19th Ward
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Staybridge Suites Rochester University, an IHG Hotel offers 88 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3003 square feet (279 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary.

Staybridge Suites Rochester University, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3,003 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rochester Staybridge Suites
Staybridge Suites Rochester
Staybridge Suites Rochester University
Staybridge Suites University
Staybridge Suites University Hotel
Staybridge Suites University Hotel Rochester
Staybridge Suites Rochester University Hotel Rochester
Staybridge Suites Rochester University Aparthotel
Staybridge Suites University Aparthotel
Staybridge Suites Rochester University Hotel

Staybridge Suites Rochester University, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1002 reviews" "
Rating 8 - Good. 235 out of 1002 reviews" "
Rating 6 - Okay. 68 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jack Carson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite only problem was would have liked king bed instead of queen
Stayed 5 nights in Sep 2024

10/10 Excellent

Daylon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great stay. Staff were all wonderful and very helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Amer

Liked: Amenities
Perfect place
Stayed 2 nights in Aug 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place to Stay in Rochester
We returned to this property upon our return to Rochester. This is a very nice place. It is convenient to local eateries and shopping. It is located along the river and there is a pathway to stroll along. A breakfast buffet is offered. Unfortunately some items were missing when we went through but were filled after we left. The hotel is comfortable and the staff, friendly.
Stayed 1 night in Aug 2024

6/10 Okay

hosik

Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Hongwei

Disliked: Cleanliness, staff & service, property conditions & facilities
Never stay here anymore
Stayed 1 night in Aug 2024

10/10 Excellent

Marea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! We had a 2 bedrooms and 2 bathrooms for our family of 5- just what we needed
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was great, except for an angry chef.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities
Very very clean. Front desk clerk was very friendly. Breakfast a was good and our room was very quiet. We will be back
Stayed 1 night in Jul 2024

10/10 Excellent

Laurilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024

2/10 Terrible

Ashley

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and disturbing
Stayed 2 nights in Jul 2024

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the place was very quiet.
Stayed 1 night in Jul 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is no pool. But they do have a bar and breakfast in the morning. The staff at breakfast was not the greatest. Construction around the property. But overall very satisfied!
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service
This is a dog friendly hotel. I had no idea when I reserved a room. That info needs to be on your website!!
Stayed 1 night in Jul 2024

6/10 Okay

Julie

Liked: Cleanliness
Disliked: Staff & service
Not your first choice
Our room was nice and clean. Overall the stay was fine. A few things to note: Location wasn't great, there was HORRIBLE construction all around hotel/ a ripped up road, one way street was not great. The bar was not open (even on a weekend night?!) and there is no pool. (Yes, I see that is listed by the hotel as being closed permanently) The breakfast was ok, but the chef seemed rude to some other guests saying there was no additional food and to keep the lid of the food closed. There was also a very strong/odd smell in the hallway.
Stayed 1 night in Jul 2024

2/10 Terrible

Sumeet

Stayed 1 night in Jul 2024

2/10 Terrible

Christina

Traveled with family
Disliked: Staff & service, property conditions & facilities
The property has pure potential, but the staff make it an unbearable stay
Stayed 4 nights in Jun 2024