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The Strathallan Rochester Hotel & Spa, Tapestry by Hilton

4.0 star property

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Photo gallery for The Strathallan Rochester Hotel & Spa, Tapestry by Hilton

Rooftop terrace
Body treatments, facials, massages
Breakfast, lunch, dinner and brunch served
Breakfast, lunch, dinner and brunch served
Exterior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
The current price is $203
includes taxes & fees
Jul 5 - Jul 6

Explore the area

View in a map
550 East Ave, Rochester, NY, 14607
  • Place, Rochester Museum and Science Center
    ‪2 min walk‬
  • Place, Park Avenue
    ‪5 min walk‬
  • Place, Strong
    ‪15 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪18 min drive‬

Room options

View all photos for 1 King Bed Non-Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

1 King Bed Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1KING 2 ROOM SUITE NONSMOK

Egyptian cotton sheets, premium bedding, in-room safe, desk

1KING 2 ROOM SUITE NONSMOK

  • Sleeps 2
  • Free WiFi

View all photos for 2 QUEEN BEDS NONSMOKING

Egyptian cotton sheets, premium bedding, in-room safe, desk

2 QUEEN BEDS NONSMOKING

  • Sleeps 4
  • Free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Suite, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Queen Bed, Accessible (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Suite, 2 Queen Beds, Accessible (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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About this property

The Strathallan Rochester Hotel & Spa, Tapestry by Hilton

4-star hotel in Downtown Rochester
A full-service spa, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
The Strathallan Rochester Hotel & Spa, Tapestry by Hilton offers 155 accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ape + Canary Spa. Services include facials and body treatments. The spa is open daily.
The Strathallan Rochester Hotel & Spa, Tapestry by Hilton features a full-service spa and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 6100 square feet (567 square meters) include conference space. This Art Deco hotel also offers a rooftop terrace, spa services, and a vending machine. Onsite uncovered self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
CHAR Steak and Lounge - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Hatties Sushi & Cocktails - Onsite sushi bar. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHAR Steak and Lounge
  • Hatties Sushi & Cocktails

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,100 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester
The Strathallan Rochester Hotel Spa DoubleTree by Hilton
The Strathallan Rochester Hotel Spa A DoubleTree by Hilton

The Strathallan Rochester Hotel & Spa, Tapestry by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 983 reviews
Rating 8 - Good. 220 out of 983 reviews
Rating 6 - Okay. 95 out of 983 reviews
Rating 4 - Poor. 43 out of 983 reviews
Rating 2 - Terrible. 23 out of 983 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean (no robes though and it was a suite) and staff was courteous.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Desk agents were great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel Rooms are set up well
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dijuan

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kimberly Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

ben

Disliked: Cleanliness
Terrible stay
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Room was large and spotless. Great bar and restaurant. The staff is AMAZING!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
From entrance to exit, it was a great stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and friendly staff, easy check-in, comfortable room
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amanda-jo

Liked: Cleanliness, amenities
Amazing
Stayed 1 night in Nov 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Construction die. Stairs but room was amazing and bed was super confortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service, amenities
Yrs
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ayushma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at Strathallan! The rooms are clean, the staff is friendly, and I’m obsessed with the views from Hattie’s. I stayed here for my birthday, and it was easy to access all the places we wanted to visit.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff are amazing, bar is excellent. They are currently renovating the building, so some of the main entrances are closed and the elevators are always full.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities
There was construction on several floors including the main lobby . The room was new and was amazing . Other than that was a good stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Far exceeded my expectations! Friendly and beyond willing to accommodate. Room service was outstanding and room was beautiful! Will definitely stay here again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

cidy

Liked: Cleanliness, amenities, property conditions & facilities
great staff and bath products!!!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- staff was awesome
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Bridgette

Liked: Cleanliness, amenities
Staff was nice and helpful but the hallways smelt musty.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Having stayed there before, I was pleasantly surprised when I arrived to find a newly remodeled and upgraded facility. Cleaner, open, modern floor plans. The weight room was on par with my gym membership equipment. Rooms appeared larger without losing any amenities. Albeit there was a lot of morning noise outside due to the winter storm clean up and some final construction removal. This was temporary and the majority of my stay was comfortable and relaxing.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms very comfortable
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and amazing location
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Linda

Staff at the front desk and restaurant were all great!
Stayed 4 nights in Jul 2025