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Woodcliff Hotel and Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Woodcliff Hotel and Spa

Indoor pool, open 8:00 AM to 10 PM, sun loungers
Premium bedding, down comforters, minibar, in-room safe
Front of property
Daily full breakfast for a fee
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub

Explore the area

Map
199 Woodcliff Dr, Fairport, NY, 14450
  • Eastview Mall
    4 min drive
  • Casa Larga Vineyards
    4 min drive
  • Cobblestone Creek Country Club
    11 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    22 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Accessible (Roll In Shower)

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Premium bedding, down comforters, minibar, in-room safe

Executive King

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two Queens

Premium bedding, down comforters, minibar, in-room safe

Executive Two Queens

  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Accessible (Hearing Accessible)

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds

  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Woodcliff Hotel and Spa

Fairport hotel with golf course
A full-service spa, a golf course, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge. Housekeeping is available on request.
Woodcliff Hotel and Spa offers 236 accommodations with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Woodcliff Hotel and Spa features a golf course and an indoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 6039 square feet (561 square meters) include conference space. This business-friendly hotel also offers a health club, a spa tub, and a sauna. Onsite uncovered valet parking is complimentary.

Woodcliff Hotel and Spa is a smoke-free property.

Full breakfasts are available for a surcharge between 6:00 AM and 9:00 AM on weekdays.
Horizons Restaurant - This restaurant serves breakfast, brunch, dinner, and light fare. Reservations are required.
Room service (during limited hours) is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Russian, Spanish, Swahili, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6.95 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Snowshoeing
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6,039 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to February 28 2025 (dates subject to change):
  • Spa tub
  • Swimming pool
The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10.80 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6.95 to 20.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1002 reviews" "
Rating 8 - Good. 201 out of 1002 reviews" "
Rating 6 - Okay. 127 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a beautiful time, however not quite to the hype.
Stayed 1 night in Sep 2024

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jodi

Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Liked: Staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience and left in the middle of the night because it was not safe with a child. Out of control wedding guests in surrounding rooms and throughout Hotel. Waited to check in. No towels at pool and overflowing garbage.
Stayed 1 night in Jul 2024

10/10 Excellent

Gina, Webster

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the robe free Starbucks coffee very clean
Stayed 1 night in Sep 2024

10/10 Excellent

evy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about this property Beautiful surroundings Close to shopping Close to hwy We have stayed many times
Stayed 2 nights in May 2024

6/10 Okay

Sharon, Vero Beach

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I liked the pool but would have been more enjoyable heated. The hot tub was out of commission. The bar was far from the pool. The service was ok. The shower head sprayed out into the bathroom and the TV was antique with limited channels. No movies or streaming apps available
Stayed 1 night in Jul 2024

2/10 Terrible

Anna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at this property about 5 times in the last 10 years, and up until this last visit had been pretty satisfied with the accommodations. I will never go back now. I had to switch room 4 times during the one night. Yes, thats right. Terrible smells, wet carpeting, faucets that barely worker, dirt and peeling paint everywhere and then finally being woken up at 730am by a wedding party... exhausting to say the least. The property was renovated... well that means the wall paper in all rooms was painted over. They now look like motel rooms. Not high end hotel rooms.
Stayed 2 nights in Aug 2024

6/10 Okay

Charles, Oxford Mills

Liked: Cleanliness
I was assigned the wrong room
Stayed 1 night in Aug 2024

8/10 Good

evy

Liked: Staff & service
There was a wedding and the music could be heard while we were trying to sleep
Stayed 1 night in Aug 2024

8/10 Good

Doug

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Old and tired
Room was an accessible room. Good size and bed was comfortable. Bathroom was old and tired with stains on the ceiling and just really old. Wet bar faucet was so loose it wobbled like 3 inches. Bathroom shelf leaned so much nothing would stay without rolling off. Just disappointing for a “spa and resort”.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amber

Stayed 1 night in Aug 2024

6/10 Okay

Mary, Ithaca

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We picked this hotel because it was the only place in the area with a pool and room service. Traveling with a toddler, having the breakfast in bed option is ideal. Plus she loves the pool so we were excited to have two pools, which is really one with an indoor/outdoor option. We had an almost comically disappointing experience. The pool was too cold to enjoy. The hotel had a very noisy event the first night that went til 11 with thumping music. They could have put people with a kid on the other side of the hotel. There was a weird groaning/fog horn like noise that would happen intermittently and last 5-20 seconds and in the middle of the night it woke the kid up. And the room service menu is from 5-10 pm. We did encounter one lovely person at the restaurant who very kindly filled a bottle up with milk for us. And gave us some spare milk in a to go cup, which came in extremely handy when trying to get the kid back to sleep at 2am when the walls were groaning. Generally the hotel seems a bit run down but fine. The view is lovely. Convenient to being close to Rochester attractions but with space to get outside or be away from downtown.
Stayed 2 nights in Aug 2024

10/10 Excellent

Trent J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful, the facilities were clean and very nice. The grounds around the hotel were also lovely. I'll definitely be back!
Stayed 1 night in Aug 2024

10/10 Excellent

Debra A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spa hotel for a relaxing getaway
Really lovely property - inside and outside.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicle

Traveled with family
Liked: Amenities
Coming from Canada this spa resort is the perfect way to unwind and feel comfy being out of the city! The location is very convenient to shopping malls and eateries!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t believe how Great this place is for location and great price!
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Traveled with partner
Liked: Staff & service
Pool was quite fifthly. Cleanliness is suffering due to no daily housekeeping or towel refresh (shampoo ran out). Safe was inoperable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Franklin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and location. I highly recommend to anyone traveling for work or leisure.
Stayed 1 night in Aug 2024

10/10 Excellent

Leandro

Liked: Cleanliness, amenities
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable relaxing night
Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place and scenic beauty all around. Golf club is next doors. overall good and clean property.
Stayed 1 night in Aug 2024