Woodcliff Hotel and Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Woodcliff Hotel and Spa

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Indoor pool, open 8:00 AM to 10 PM, sun loungers
Front of property
Minibar, in-room safe, desk, laptop workspace
Daily full breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

Map
199 Woodcliff Dr, Fairport, NY, 14450
  • Eastview Mall
    ‪4 min drive‬
  • Casa Larga Vineyards
    ‪4 min drive‬
  • Cobblestone Creek Country Club
    ‪11 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪22 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll In Shower)

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

Executive King

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Two Queens

  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing Accessible)

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 213.5 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Woodcliff Hotel and Spa

Fairport hotel with golf course
A full-service spa, a golf course, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge. Housekeeping is available on request.
Woodcliff Hotel and Spa offers 236 accommodations with MP3 docking stations and minibars. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Woodcliff Hotel and Spa features a golf course and an indoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 6039 square feet (561 square meters) include conference space. This business-friendly hotel also offers a health club, a spa tub, and a sauna. Onsite uncovered self parking is complimentary.

Woodcliff Hotel and Spa is a smoke-free property.

Full breakfasts are available for a surcharge between 6:00 AM and 9:00 AM on weekdays.
Horizons Restaurant - This restaurant serves breakfast, brunch, dinner, and light fare. Reservations are required.
Room service (during limited hours) is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Russian, Spanish, Swahili, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6.95 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Snowshoeing
  • Spa tub
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6,039 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to February 28 2025 (dates subject to change):
  • Spa tub
  • Swimming pool
The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10.80 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6.95 to 20.00 per person
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 10 PM
A car is recommended for transportation to and from this property

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1002 reviews" "
Rating 8 - Good. 197 out of 1002 reviews" "
Rating 6 - Okay. 128 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tony, Markham

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The facility is out dated.
Stayed 1 night in Oct 2024

10/10 Excellent

victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff. The band at the restaurant was amazing. Perfect stay.
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Terrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness and helpfulness of the staff.
Stayed 1 night in Oct 2024

4/10 Poor

Lindsay

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Only feedback is furniture in room is dated
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to the next visit
Reception was excellent. One day when we were gone from about 2pm to 9 pm the room didn’t get made up. Other than that, the location and hotel were great!
Stayed 3 nights in Sep 2024

4/10 Poor

Melissa

Disliked: Property conditions & facilities
Room was dirty. Soap scum and broken hair dryer and shower doors. Run down. Hallway gross. Only one elevator. Heard others complaining about condition in elevator. Housekeeping shouting room to room at each other at 8am. Used dirty rags to wipe room to room. So disappointed. This hotel has gone in a toilet...oh yah, toilet hadnt been cleaned too. Will never stay again.
Stayed 4 nights in Oct 2024

4/10 Poor

Samantha

Traveled with partner
Disliked: Property conditions & facilities
The room was underwhelming. For the price of a night here we were expecting a little more. The bathroom felt like a hospital bathroom. The water was horrific. It was either cold or biting your skin off and this is coming from someone who loves a hot shower. It was so incredibly hot you could not touch the water.
Stayed 1 night in Oct 2024

10/10 Excellent

Franklin, E. Amherst

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Franklin, E. Amherst

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a great 9 hole golf course on the property.
Stayed 1 night in Oct 2024

10/10 Excellent

Franklin, E. Amherst

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel about once per month for work and love all the amenities it offers, especially the 9 hole Golf Course connected to the resort. I highly recommend to anyone traveling for work or just leisure.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Eric, Olivette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Abdur-Rahman

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure!
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a beautiful time, however not quite to the hype.
Stayed 1 night in Sep 2024

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jodi

Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Liked: Staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience and left in the middle of the night because it was not safe with a child. Out of control wedding guests in surrounding rooms and throughout Hotel. Waited to check in. No towels at pool and overflowing garbage.
Stayed 1 night in Jul 2024

10/10 Excellent

Gina, Webster

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the robe free Starbucks coffee very clean
Stayed 1 night in Sep 2024

10/10 Excellent

evy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about this property Beautiful surroundings Close to shopping Close to hwy We have stayed many times
Stayed 2 nights in May 2024

6/10 Okay

Sharon, Vero Beach

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I liked the pool but would have been more enjoyable heated. The hot tub was out of commission. The bar was far from the pool. The service was ok. The shower head sprayed out into the bathroom and the TV was antique with limited channels. No movies or streaming apps available
Stayed 1 night in Jul 2024

2/10 Terrible

Anna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at this property about 5 times in the last 10 years, and up until this last visit had been pretty satisfied with the accommodations. I will never go back now. I had to switch room 4 times during the one night. Yes, thats right. Terrible smells, wet carpeting, faucets that barely worker, dirt and peeling paint everywhere and then finally being woken up at 730am by a wedding party... exhausting to say the least. The property was renovated... well that means the wall paper in all rooms was painted over. They now look like motel rooms. Not high end hotel rooms.
Stayed 2 nights in Aug 2024

6/10 Okay

Charles, Oxford Mills

Liked: Cleanliness
I was assigned the wrong room
Stayed 1 night in Aug 2024