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Woodcliff Hotel and Spa

4.0 star property

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Couples treatment rooms, hot tub, steam room, body treatments
Golf
Couples treatment rooms, hot tub, steam room, body treatments
Indoor pool, open 8:00 AM to 10 PM, sun loungers
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool

Explore the area

Map
199 Woodcliff Dr, Fairport, NY, 14450
  • Eastview Mall
    ‪3 min drive‬
  • Casa Larga Vineyards
    ‪3 min drive‬
  • St. John Fisher College
    ‪13 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

8.0 out of 10
Very good
(6 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two Queens

Minibar, in-room safe, desk, laptop workspace

Executive Two Queens

10.0 out of 10
Exceptional
(2 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Woodcliff Hotel and Spa

Fairport hotel with golf course
A full-service spa, a golf course, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge. Housekeeping is available on request.
Woodcliff Hotel and Spa offers 236 accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Woodcliff Hotel and Spa features a golf course and an indoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a health club, a hot tub, and a sauna. Onsite uncovered self parking is complimentary.

Woodcliff Hotel and Spa is a smoke-free property.

Full breakfasts are available for a surcharge between 6:00 AM and 9:00 AM on weekdays.
Horizons Restaurant - This restaurant serves breakfast, brunch, dinner, and light fare. Reservations are required.
Room service (during limited hours) is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Russian, Spanish, Swahili, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6.95 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Snowshoeing
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 16.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6.95 to 20.00 per person
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 10 PM
A car is recommended for transportation to and from this property

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 569 out of 1005 reviews
Rating 8 - Good. 187 out of 1005 reviews
Rating 6 - Okay. 137 out of 1005 reviews
Rating 4 - Poor. 66 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chrystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was awesome
Stayed 1 night in Apr 2025

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lee-Ann, Nyack

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The only unfortunate thing was the spa was booked so I missed out on a massage and the hot tub/pool was closed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tremayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Mar 2025

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Property conditions & facilities
When purchasing the reservation on Expedia there was no mention of the fact that the indoor pool was not working which was the main reason that we booked this hotel. Combined that with a nonfunctioning elevator and overpriced food. Very disappointing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Randaysha

Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Stayed 3 nights in Mar 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Peter

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was told at check-in there would be no housekeeping. If you need clean towels, get them at the front desk. I asked three different front desk people what was going on, and received three different answers. No drinking glass in the bathroom! Was told they are concerned about breakage! Never heard of a plastic cup? Have stayed at the Woodcliff several times and was hugely disappointed in this stay. Not sure they own a vacuum cleaner. The entry rug and elevator rugs were filthy!
Stayed 2 nights in Mar 2025

2/10 Terrible

allison

Stayed 2 nights in Mar 2025

8/10 Good

Jamie

Stayed 2 nights in Jan 2025

10/10 Excellent

Laquan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel to Stay in Rochester

This is such a quiet & cozy spa & hotel. I honestly wished I stayed longer than 1 night.
Stayed 1 night in Mar 2025

6/10 Okay

Latanya

Business traveler
Disliked: Property conditions & facilities
I enjoyed the location and the restaurant was great. My view was also great. The gym needed cleaning. The pool was
Stayed 3 nights in Mar 2025

8/10 Good

Lynessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Dominique

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Megan, Penfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and happy to help!
Stayed 1 night in Mar 2025

4/10 Poor

Saumil

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcelo

Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay there when visiting our son...friendly staff, clean, beautiful views and great food. Overall, great atmosphere!
Stayed 1 night in Mar 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

nice place

Beautiful place! We were there for two days, and after the first day, we had asked at the front desk for our garbage to be emptied and for more toilet paper, and we got neither! Spa services and restaurant were a bit pricey!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebeckah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay. Bar and restaurant on site so we didn’t even have to leave.
Stayed 1 night in Mar 2025

8/10 Good

Tracy

Stayed 1 night in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and clean. King room was spacious and comfortable. Front desk staff was friendly snd professional. Will definitely stay again.
Stayed 1 night in Mar 2025

6/10 Okay

thomas

Traveled with family
Liked: Room comfort

2 day stay

Nice checkin Had a 2 queen bed room, beds were different 1 was a pillow top the other a memory foam, had a mini fridge but door to fridge was covered in crumbs Was charged for a "resort fee" but nothing resort-ish, too early for golf, didn't use spa facilities, pool. But hey had a free bottle of water in room, that was worth the 30 dollars in resort fees.
Stayed 2 nights in Mar 2025