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Tru By Hilton Fort Mill, SC

2.5 star property

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Photo gallery for Tru By Hilton Fort Mill, SC

Exterior
Front of property
Lobby
Reception
Room, 2 Queen Beds | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
120 CRISANTO AVE, Fort Mill, SC, 29715
  • Knights Stadium
    ‪1 min drive‬
  • Anne Springs Close Greenway
    ‪3 min drive‬
  • Carowinds Theme Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

avid Hotel Fort Mill - Carowinds Blvd by IHG

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (675)
$137 nightly
The price is $137 total
includes taxes & fees
avid Hotel Fort Mill - Carowinds Blvd by IHG

About this property

Tru By Hilton Fort Mill, SC

Fort Mill hotel with free breakfast
This hotel features a 24-hour fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, a 24-hour front desk, and an arcade/game room. Housekeeping is available on request.
Tru By Hilton Fort Mill, SC offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. This family-friendly hotel also offers a 24-hour fitness center, an arcade/game room, and multilingual staff. Complimentary self parking is available on site.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Communal living room
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 2:00 PM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU BY Hilton Fort Mill
Tru By Hilton Fort Mill, SC Hotel
Tru By Hilton Fort Mill, SC FORT MILL
Tru By Hilton Fort Mill, SC Hotel FORT MILL

Tru By Hilton Fort Mill, SC Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 304 out of 465 reviews
Rating 8 - Good. 78 out of 465 reviews
Rating 6 - Okay. 43 out of 465 reviews
Rating 4 - Poor. 23 out of 465 reviews
Rating 2 - Terrible. 17 out of 465 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A1
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Filled with love and hospitality!!

Excellent new Hotel. Excellent room and everything was amazing. Hospitality from the workers 100%. Thank you so much for this experience!
Stayed 2 nights in Feb 2025

10/10 Excellent

Antonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the amenities
Stayed 1 night in Feb 2025

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Linda

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Arrived at 3:15, Difficulty at check in. Assigned and entered occupied room. Was told another would be cleaned and be available in about 30 minutes which I considered reasonable. After checking with staff several times, we got in our room at 4:45. Bill as incorrect at check out. Chatted on line for hrs before verbally talking with someone who corrected the issue promptly, which I appreciated. Otherwise, it was a pleasant stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thin walls, noisy guests

The hotel was well located. Breakfast was quite good. The employees were nice. But it was very loud. I haven’t been in a hotel with such loud and rude guests in a very long time. I stayed three nights and every night people were noisy. The walls seemed very thin. The people in the room next to me seemed to come in late each night and stayed up talking loudly until 4 AM every night until they turned on their TV to music to sleep to, I assume, which was noisy and could be heard through the walls. I used white noise to try to drown it out but it was still loud. Others on the floor slammed doors and were making all sorts of other noise. As I said, I haven’t heard so much noise in a hotel in a long time. Sad to say I wouldn’t stay here again. It was clean and well located but I barely slept over three nights.
Stayed 3 nights in Jan 2025

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
TV didn’t work. The staff couldn’t have cared less.
Stayed 1 night in Jan 2025

8/10 Good

Channie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to stay at.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scotty

Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff us amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Zarina Elizabeth

Stayed 3 nights in Nov 2024

10/10 Excellent

Betsaida Lynn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was small but had the right equipment, the games in the lobby kept my kids busy, but an older crowd does tend to stay here. Just be aware you will get phone calls/noise complaints about your children running in the room around 8/9pm - that was not pleasant as it was a vacation for my kids where I expected they would have more freedom to be kids and play. But on the bright side the kids loved the breakfast options and the 24/7 coffee was a hit for me!
Stayed 3 nights in Dec 2024

4/10 Poor

J

No hot water

The room was pretty basic lacked wardrobes and security safe. The main problem was the hot water. It had mind of its own, worked at time other times it was stone cold!! We complained to reception, and they said it there was problem with the boiler and could not help. The manager could not be located and made note to refund proportion of the cost. Still waiting.
Stayed 3 nights in Oct 2024

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

6/10 Okay

Courtney

Traveled with partner
No hot water had to take cold shower.
Stayed 1 night in Oct 2024

4/10 Poor

DANIEL, Port St lucie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person in the room next door had their TV blaring the entire evening and all night long.
Stayed 1 night in Oct 2024

10/10 Excellent

Latesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and modern
Stayed 1 night in Sep 2024

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and spacious. My wife and I are in our seventies. We were actually shocked to find only one chair in the room, a desk chair at a small desk. The room could easily handle a couple of regular chairs of a couch and yet one of us only had a bed as an option. This is outrageous! Additionally, for the first time in my travels, I was unable to connect to the internet. After multiple attempts, and with no seats, I simply spent my last evening ever in thie Tru by Hilton which is untrue to travelers.
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Stayed 1 night in May 2024

10/10 Excellent

CHARLES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was very nice !
Stayed 1 night in Sep 2024

8/10 Good

H.R.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor, Summerville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in very friendly staff and great service from the moment we walked in and the moment we left. Nice room, comfortable bed the elevator and the hallway smell nice!! The place was super clean
Stayed 1 night in Aug 2024