This hotel features a 24-hour fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, a 24-hour front desk, and an arcade/game room. Housekeeping is available on request.
Tru By Hilton Fort Mill, SC offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. This family-friendly hotel also offers a 24-hour fitness center, an arcade/game room, and multilingual staff. Complimentary self parking is available on site.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
Coffee and tea in common areas
Snack bar/deli
Things to do
24-hour gym
Arcade/game room
Billiards/pool table
Playground
TV in common areas
Family friendly
Arcade/game room
Grocery/convenience store
Mini-fridge
Playground
Snack bar/deli
Conveniences
24-hour front desk
Grocery/convenience store
Shared microwave
Water dispenser
Guest services
Housekeeping (on request)
Multilingual staff
Outdoors
Outdoor furniture
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
1 building
5 floors
Built in 2020
Communal living room
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Mini-fridge
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 4:00 PM
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Late check-in fee for check-in between 2:00 PM and 4:00 PM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
TRU BY Hilton Fort Mill
Tru By Hilton Fort Mill, SC Hotel
Tru By Hilton Fort Mill, SC FORT MILL
Tru By Hilton Fort Mill, SC Hotel FORT MILL
Tru By Hilton Fort Mill, SC Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Arrived at 3:15, Difficulty at check in. Assigned and entered occupied room. Was told another would be cleaned and be available in about 30 minutes which I considered reasonable. After checking with staff several times, we got in our room at 4:45. Bill as incorrect at check out. Chatted on line for hrs before verbally talking with someone who corrected the issue promptly, which I appreciated. Otherwise, it was a pleasant stay.
The hotel was well located. Breakfast was quite good. The employees were nice. But it was very loud. I haven’t been in a hotel with such loud and rude guests in a very long time. I stayed three nights and every night people were noisy. The walls seemed very thin. The people in the room next to me seemed to come in late each night and stayed up talking loudly until 4 AM every night until they turned on their TV to music to sleep to, I assume, which was noisy and could be heard through the walls. I used white noise to try to drown it out but it was still loud. Others on the floor slammed doors and were making all sorts of other noise. As I said, I haven’t heard so much noise in a hotel in a long time. Sad to say I wouldn’t stay here again. It was clean and well located but I barely slept over three nights.
The gym was small but had the right equipment, the games in the lobby kept my kids busy, but an older crowd does tend to stay here. Just be aware you will get phone calls/noise complaints about your children running in the room around 8/9pm - that was not pleasant as it was a vacation for my kids where I expected they would have more freedom to be kids and play. But on the bright side the kids loved the breakfast options and the 24/7 coffee was a hit for me!
Betsaida Lynn
Stayed 3 nights in Dec 2024
4/10 Poor
J
Nov 1, 2024
No hot water
The room was pretty basic lacked wardrobes and security safe. The main problem was the hot water. It had mind of its own, worked at time other times it was stone cold!! We complained to reception, and they said it there was problem with the boiler and could not help. The manager could not be located and made note to refund proportion of the cost. Still waiting.
The room was clean and spacious. My wife and I are in our seventies. We were actually shocked to find only one chair in the room, a desk chair at a small desk. The room could easily handle a couple of regular chairs of a couch and yet one of us only had a bed as an option. This is outrageous! Additionally, for the first time in my travels, I was unable to connect to the internet. After multiple attempts, and with no seats, I simply spent my last evening ever in thie Tru by Hilton which is untrue to travelers.
From the moment we walked in very friendly staff and great service from the moment we walked in and the moment we left. Nice room, comfortable bed the elevator and the hallway smell nice!! The place was super clean