WoodSpring Suites Fort Mill

2.5 star property

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Photo gallery for WoodSpring Suites Fort Mill

Exterior
Lobby
Lobby
Standard Room, 1 Queen Bed, Non Smoking (Sofa) | Desk, laptop workspace, free WiFi, bed sheets
Fridge, microwave

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Gym
  • Parking included
  • Free WiFi
$88
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
3471 Highway 21, Fort Mill, SC, 29715
  • NarroWay Theater
    ‪6 min walk‬
  • Carowinds Theme Park
    ‪2 min drive‬
  • SouthPark Mall
    ‪16 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking (Sofa)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub & Sofa)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

WoodSpring Suites Fort Mill

Fort Mill hotel close to Carowinds Theme Park
Along with a fitness center, this smoke-free hotel has laundry facilities and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
WoodSpring Suites Fort Mill offers 122 accommodations. 43-inch flat-screen televisions come with cable channels. Kitchens offer refrigerators and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a fitness center.
WoodSpring Suites Fort Mill features a fitness center, a vending machine, and laundry facilities. Wireless Internet access is complimentary. Complimentary self parking is available on site.

WoodSpring Suites Fort Mill is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

WoodSpring Suites Fort Mill Hotel
WoodSpring Suites Fort Mill Fort Mill
WoodSpring Suites Fort Mill Hotel Fort Mill

WoodSpring Suites Fort Mill Reviews

Reviews

6.6
Rating 10 - Excellent. 92 out of 256 reviews
Rating 8 - Good. 43 out of 256 reviews
Rating 6 - Okay. 23 out of 256 reviews
Rating 4 - Poor. 37 out of 256 reviews
Rating 2 - Terrible. 61 out of 256 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kenny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Stayed 1 night in Jun 2025

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this hotel to go to Carowinds for a few days, after working all day then driving 5 hours we arrived at the hotel. We joked about the Mad Max film series car that someone was obviously living in before we checked in. We checked in at 2301 and the front desk clerk was pleasant. After we got our keys we went to the 3rd floor for our room and noticed the hallway vinyl floors weren't very clean but again it was 2305 so it was late, we opened our room door, turned on the light and immediately saw atleast 5 roaches running across the kitchen area, I turned my exhausted family back out of the room and went right to the front desk at 2307 explained what happened, and was offered another room, I declined because roaches don't stay in one room, she did not act surprised when I told her about the roaches. I said we are booking somewhere else, while she is saying she will speak to the manager in the morning I was also booking somewhere else. I waited for a phone call or email, I sent the hotel a direct message through hotels.com (where i booked the room), I even submitted a request of refund through hotels.com and the manager would not respond. Hotels.com offered me $25 hotels.com cash. Im still out $200. I do not like leaving bad reviews but this hotel will not rectify this issue. The roaches were not small, meaning they are thriving in that building, I wish I had taken a picture but I was so disgusted I literally pushed my family out of the door before they could get in
Stayed 2 nights in May 2025

4/10 Poor

Donielle, Charlotte

Disliked: Staff & service, property conditions & facilities
No comment
Stayed 1 night in Feb 2025

2/10 Terrible

colleen

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I have ever stayed at. I will be sending them pictures of the rotted cars, bikes with grass growing through them, filthy floors. And they had the nerve to charge $190 unrefundable for two small 12lb dogs. There were no trash bins in the room and only two pillows. The sheets were filthy. I will be contacting their corporate HQ
Stayed 2 nights in May 2025

2/10 Terrible

Michelle

Traveled with partner
Disliked: Cleanliness, amenities
I was hoping to have a good experience but was extremely disappointed. Check in staff was awazing. Very friendly and efficient. The cleanliness of our room was the main issue. The floors looked like they had not been cleaned at all after the last guest and were outright disgusting. The bedding was stained and placed on the bed inside out There were dead bugs smashed on the wall and left. There was feces on the floor in the hallway right outside our room that cleaning staff just ignored. Bugs (roaches) were seen alive and dead in the hallway. The cleanliness of our room was brought to the attention of the front desk and nothing was done to address it. The feces in the hallway was swept up and removed with a broom but not mopped as the stain remained the remainder of our vist. Make sure to take bath towels as they only provide 2. There were not any complimentary toiletries provided. I would not recommend this property nor would I ever book there again. The rate was great and I was aware it is not a 5 star hotel at the time of booking however at the very least I expected it to be clean and to feel comfortable enough to be able to lay my personal belongings about the room however I kept everything packed up worried about bugs. I did love the customer service provided at check in. She was amazing.
Stayed 3 nights in May 2025

2/10 Terrible

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I had 3 rooms and they all had roaches! Went to the front desk and the young lady said "Ok" I would recommend another hotel in the area!
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

2/10 Terrible

Victor Luke

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run Away

This place wasnt so much a HOTEL as it was a HOSTEL. There were quite a few families living there. Not that THAT made it bad. There was the fact that No Housekeepers work at this facility. No "Do Not Disturb" sign to hang on the door because NO ONE is going to disturb you. Not one time in a full week did we recieve a clean towel or made bed or garbage change. As a matter of fact, there was 1/2 a roll of TP in the bathroom when we arrived with no back-up to be found. And when we had the nerve to go ask for one, we were given 1 roll and a hard time. Then we had to go ask for a garbage bag.. same response. I saw a roach on the wall behind the tiny fridge. The AC would shut off when you left so it would be clammy and damp when we returned. There was mold in the shower. There was one little towel hook in the weirdest spot behind the door, and no towel rack on the wall.. Quite possibly the worst hotel experience ive had (as an adult ;) please only book this as a last resort.
Stupid towel hook placement
Bare ass wall primed for a real towel rack
The service you get
Stayed 6 nights in May 2025

2/10 Terrible

Antoinette

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Sarah Grace

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs EVEYWHERE

My son and I got this room for the night on a road trip for the in-room microwave availability. However, we did not expect a cockroach party in our rooms. Behind the kitchen counter, behind the drawers, behind the night table, and in the bathroom. Absolutely disgusting. The biggest hint of our bad stay should have been the 10 minute wait at the front window with no bell and no sign of life. Other points to be made would be the disgusting mattress hidden underneath two mattress covers. It looked like it hadn’t been washed in 10+ years. And also, the room itself had awful vibes with the air was so stagnant and yucky. Not at all worth the price and definitely not worth the $50 deposit. Ironically, they made me sign a contract saying I’d pay $250 if I wrecked anything. Newsflash: it’s already wrecked! Do not stay here if you can help it. P.S. the room is non refundable.
Stayed 1 night in May 2025

2/10 Terrible

Denise

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
0/10 roaches and dog poop
Stayed 2 nights in May 2025

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT THIS HOTEL! THEY ARE COMPLETELY INCOMPETENT AND FRAUDULENT. THEY CHARGED MY CARD WITHOUT PERMISSION AND IGNORED THE EXPEDIA RESERVATION TERMS. ON TOP OF THAT, THEY ALSO CHARGED MY WORKERS’ CARDS, TOTALING OVER $2,000, WITHOUT AUTHORIZATION. THIS IS A MONEY-HUNGRY HOTEL THAT DOES NOT FOLLOW ANY POLICIES OR PROPER BUSINESS PRACTICES. THEY WILL STEAL FROM YOU IF GIVEN THE CHANCE. BE WARNED AND STAY FAR AWAY!
Stayed 14 nights in Apr 2025

2/10 Terrible

Daniel

Awful and rooms smelled waited an hour to check in
Stayed 1 night in May 2025

6/10 Okay

Krystal

Traveled with family

Not for us

We stayed here for my daughter’s dance competition. Apparently this is more of a long term hotel which I did not know. People were cooking, which was expected as it was an efficiency suite hotel, however the smell in the entire building from it was terrible. They did not offer breakfast which I knew when I booked, but they also did not have ice machines which I found strange. They did not have a hair dryer in the room either. Staff were nice. We felt unsafe though as there were a lot of sketchy looking people in and out.
Stayed 1 night in Mar 2025

4/10 Poor

Autumn

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The linen and bathroom area were clean. But the floor was sticky, and other areas were not very clean.
Stayed 1 night in May 2025

4/10 Poor

Brian

Disliked: Staff & service, amenities, property conditions & facilities
The check-in was slow and seemingly hard for the employee, I guess this is because it's more of an extended stay place and they're not doing a lot of check-in's. The place wasn't great, Kitchenette with nothing to cook with, no shower curtain, bed basically a cot, but the real problem: Two days later I had a mysterious charge. When I called they said that was the balance for the room after the incidental deposit was added in. The problem... THE ROOM WAS ALREADY PAID FOR ON EXPEDIA! If I had not noticed and called, I would have been double charged. Not OK.
Stayed 1 night in Apr 2025

10/10 Excellent

Lulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful! The beds were so comfortable and the continental breakfast was more like a buffet. I highly recommended!
Stayed 6 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Justin, Greenville

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs in our room/bathroom. I killed 4 roaches at one time.
Stayed 1 night in Apr 2025

2/10 Terrible

Mauricio G

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Me
Stayed 1 night in Apr 2025

2/10 Terrible

Fidela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

No WiFi for guest. We got put in a room that still had someone staying in it, Strange smells all throughout the entire building, and the room looked like it hadn’t been swept or moped under the beds. There were visible hair/dust balls. There was a razor head down the sink drain, and a dead roach on the floor.
Stayed 1 night in Apr 2025

4/10 Poor

Brian

Traveled with group
When I entered my room I found 2 spent bug bombs in the center of the room and several dead roaches on the floor. We were given another room, but….
Stayed 1 night in Apr 2025