2/10 Terrible
Jessica
Aug 24, 2024
Disliked: Staff & service, property conditions & facilities, room comfort
Worst motel ever!
From the moment I arrived, I was not welcomed. There was a man at the front desk who pointed to the kiosk for me to check in. He had a very thick Indian accent, so I couldn’t understand him very well at all. I was in the middle of Illinois! I proceeded to try to use the kiosk, but it wasn’t working very well. The IT girl on the screen also had a very thick accent, so it was very hard to understand her as well. I’ve never seen one of those kiosks for check before. I asked why the guy inside couldn’t help me with check-in and he proceeded to lock the office door and walk himself right out the building without helping me! the halls stunk of marijuana!. we then proceeded to our room. The bathroom light was extremely dim at best! I had to put my make up on in the hall where the lighting was somewhat better. The refrigerator was turned off so we couldn’t put our cold drinks into the refrigerator. There was no alarm clock to check the time in the middle of the night. it looks like a dog had chewed up one of the trim pieces. The pillows were like bags of rocks on my ear. I could hear someone talking in the next room because the walls were so thin! Only hotel I’ve ever stayed at without a hairdryer. This is definitely one of my worst experiences in my life!
Jessica
Stayed 1 night in Aug 2024