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Riverview Inn & Suites, Ascend Hotel Collection

3.0 star property

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Photo gallery for Riverview Inn & Suites, Ascend Hotel Collection

Property amenity
Free daily full breakfast
Exterior
Lobby
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Gym
  • Parking included

Explore the area

Map
700 W Riverside Blvd, Rockford, IL, 61103
  • Mercyhealth
    ‪5 min drive‬
  • Anderson Japanese Gardens
    ‪6 min drive‬
  • Burpee Museum of Natural History
    ‪7 min drive‬
  • Rockford, IL (RFD-Greater Rockford)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 2 Double Beds, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Business Suite, 2 Double Beds, Accessible, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, River View

  • 358 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 358 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Riverview Inn & Suites, Ascend Hotel Collection

3-star Rockford hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Riverview Inn & Suites, Ascend Hotel Collection offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Riverview Inn & Suites, Ascend Hotel Collection features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 29999 square feet (2787 square meters) include a conference center. This business-friendly hotel also offers a library, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Riverview Inn & Suites, Ascend Hotel Collection is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (29,999 square feet of space)

Outdoors

  • On a river

Accessibility

  • Elevator

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
4 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Cliffbreakers
Cliffbreakers Riverside Resort
Cliffbreakers Riverside Resort Hotel
Cliffbreakers Riverside Resort Hotel Rockford
Cliffbreakers Riverside Resort Rockford
Lexington Hotel At Cliffbreakers` Riverside Rockford
Lexington Hotel Cliffbreakers Riverside
Cliffbreakers Riverside Hotel Rockford
Cliffbreakers Riverside Hotel
Cliffbreakers Riverside Rockford
Cliffbreakers Riverside
Riverview Inn Rockford
Riverview Rockford

Riverview Inn & Suites, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 407 out of 796 reviews
Rating 8 - Good. 221 out of 796 reviews
Rating 6 - Okay. 101 out of 796 reviews
Rating 4 - Poor. 37 out of 796 reviews
Rating 2 - Terrible. 30 out of 796 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

ping

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they're on the river, as it said. they responded very quickly to any feedback. they have good breakfast. I'll choose it again next time.
Stayed 1 night in Oct 2024

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The staff truly cares. The complimentary breakfast is the best breakfast I ever had at a hotel. I met the cook. I said that I loved the food, but I had to leave early the next day and I would have to miss breakfast. She said that she would come in early and ensure that the food would be ready in time for me to make my flight. You don't see that level of service anymore.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay. Nice staff and very good breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it nice and quiet
Stayed 1 night in Oct 2024

6/10 Okay

Aimee

Disliked: Cleanliness, property conditions & facilities
Dirty
It was not great. The hotel is in a weird part of town, it’s been redone but not well and the “restaurant/bar”’is just bizarre. Not to mention the floors were clearly never mopped. Our dog got water from his bowl all over the floor so I wiped up and the pic below shows how disgustingly dirty the floor was.
Towel after wiping up water off of the floor right after we checked in
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Amenities
This place was absolutely fantastic. The breakfast was delicious clean it has every other hotel in Rockford beat great job Riverview Inn and suites. I will recommend you to everyone of my friends and family.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
Room had weird smell
The cleanliness looked fine but the smell gave me a different idea of how clean it really was. It was as if the previous person in the room chain smoked and then they threw an air freshener bomb in and never aired it out. I opened a window to try and do that only to find out there were no screens so I closed it cause of bugs. The breakfast was also sub par. Was fine for a one night stay but I don’t plan on staying again
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Stayed 1 night in Sep 2024

6/10 Okay

Gary

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is in a beautiful riverfront setting, but the surroundings show signs of business failure...depressing.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Howard

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Donald

Stayed 2 nights in Sep 2024

10/10 Excellent

Arlandrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! The room had two levels so nice!
Stayed 1 night in Sep 2024

6/10 Okay

Mary-Lou

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was terrible. I used my passport as ID and the gentleman who checked me in acted as he had never seen a passport before. I used this as ID at every other hotel I stayed at this trip (a total of 9) without a single issue. He was perplexed by the fact there my address is not on it. And yet every other hotel took it and one asked me personally for my address and everything was fine. And then when I was putting my card through for the hold in case of incidental charges, my card said approved and told me to remove my card from the machine. The employee (Presley) then told me that it had not gone through and I would have to re-enter it. I told him it had said approved and was not comfortable putting it in again. He did not seem to care that I did not want to do that. Had we not had a 10 hour car ride that day, I would have left. I put my card in again reluctantly. And lo and behold when I got home and checked my credit card statement the card had been entered twice and gone through twice. Of course it dropped off, however perhaps the employee should not automatically assume the customer is wrong. Perhaps some staff training would benefit this establishment. I was treated with a haughtiness I did not appreciate nor did my husband. This one introductory experience to your hotel completely turned me off and I would never recommend it to anyone I know. Too bad, because everyone else we encountered there were very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and staff was very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Susanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had the nicest and most helpful staff, always smiling and very friendly. The reduction in starts for property condition came from one of the sheer curtains had a significant tear in it. Otherwise I was very pleased with all other aspects of the property
Stayed 3 nights in Sep 2024

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities
We disappointed in that we did not get the room as pictured in the website. What was pictured was a suite with a separate bedroom which I showed the man at the desk. What we got was a single room. The person that was at the desk said that they don't have control over the pictures on the website , but could upgrade us to what we requested for $29-30 more. Since it was after midnight when we arrived, ( due to car trouble) we declined. Sadly this had the appearances of a "bait and switch".
Stayed 1 night in Sep 2024

4/10 Poor

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updating breakfast late and no cereal when asked man said no cereal
Stayed 3 nights in Aug 2024

6/10 Okay

Pedro

Liked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
They went out of there way to help me!
Stayed 1 night in Jul 2024