The Cosmopolitan Motel and Serviced Apartments

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Room options

Deluxe One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

Three Bedroom Apartment

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed OR 2 Double Beds

One-Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

Deluxe One-Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Three-Bedroom Apartment

  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

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About this property

The Cosmopolitan Motel and Serviced Apartments

3.5-star Rockhampton motel with restaurant
This motel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in, and express check-out are onsite. Housekeeping is available on request.
The Cosmopolitan Motel and Serviced Apartments offers 38 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the motel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The motel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Rockhampton motel also offers an outdoor pool, barbecue grills, and a garden. Onsite self parking is complimentary. Guests can use the indoor pool, outdoor pool, and health club at a partner property.

The Cosmopolitan Motel and Serviced Apartments has designated areas for smoking.

Malaysia House - This restaurant specializes in Malaysian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malaysia House

Things to do

  • Billiards/pool table
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Built in 1994
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Toaster

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6:30 AM - 6:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting

We should mention

This property does not have elevators
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Cosmopolitan Motel & Serviced Apartments
Cosmopolitan Motel & Serviced Apartments Rockhampton
Cosmopolitan Serviced
Cosmopolitan Serviced Rockhampton
Cosmopolitan Motel Serviced Apartments Rockhampton
Cosmopolitan Motel Serviced Apartments
The Cosmopolitan Motel Serviced Apartments
The Cosmopolitan Motel Serviced Apartments
The Cosmopolitan Motel and Serviced Apartments Motel
The Cosmopolitan Motel and Serviced Apartments Rockhampton
The Cosmopolitan Motel and Serviced Apartments Motel Rockhampton

The Cosmopolitan Motel and Serviced Apartments Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 188 out of 744 reviews" "
Rating 8 - Good. 269 out of 744 reviews" "
Rating 6 - Okay. 140 out of 744 reviews" "
Rating 4 - Poor. 81 out of 744 reviews" "
Rating 2 - Terrible. 66 out of 744 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Stayed 4 nights in Aug 2024

4/10 Poor

Melissa, Griffith East

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The only thing you really need in a room is a comfy bed, well this was not the case. Had a terrible sleep and have a big days drive ahead of us :(
Stayed 1 night in Aug 2024

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent lay over stay! Close to shopping centre!
Stayed 3 nights in Aug 2024

4/10 Poor

Adam

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
This place looks nothing like the pictures, I would highly recommend you don't stay here with your family, there are crackheads all throughout the place all off their heads, took my son to have a swim in the arvo and there were syringes in the garden around the pool, the whole place is a dive, I was so glad to get out of there, The other people we travelled with had a room across from ours and were kept up all night with the junkies trashing there rooms and arguing with each other all night! I don't know how this motel gets its high stars and is allowed to advertise like its beautiful place!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Rob

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel should be demolished. The state of the room was disgusting, from old food left under furniture, mould on doors and walls, the vomit soaked tea towel under the sink, non functioning air con, fitting falling off hole filled walls. This is by far the worst accommodation I've ever stayed in. Tried to see management but the front office was locked whenever I tried. Sleep in your car before staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room & bathroom. Staff friendly & helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Janet

Liked: Staff & service, amenities
Whilst The rooms were in the middle of being done up they were tidy, large, well equipped and comfortable. The staff were friendly and helpful. There were terrible rains and flooding occurred and they did their best to clear it. We however had some difficulties with other guests talking loudly and smoking ourside our window under the "NO SMOKING SIGN" early in morning and late at night. We were unable to open doors or windows for fresh air
Stayed 5 nights in Aug 2024

6/10 Okay

Mary

Traveled with family
Comfortable bed but too many smokers smoking under the no smoking sign. Very uncomfortable
Stayed 5 nights in Aug 2024

10/10 Excellent

Lee

Stayed 1 night in Aug 2024

4/10 Poor

Dakota

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this motel was not at all as the pictures show. It is tired, very basic and did not offer the bed configuration as promised online and via the booking request. Would not recommend and will not stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment size was very good. Convenient and easy
Stayed 1 night in Jul 2024

8/10 Good

janine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with some up grades. The shower seal was hanging off, taps on the sink leaked, fridge seal was moldy
Stayed 3 nights in Jul 2024

2/10 Terrible

Alarnah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The smoke alarms was removed no hair dryer, the floor felt dirty, no blankets on bed on blanket in cupboard but was dirty, not plates, only 1 teaspoon microwave was very uneven, the motel needs to be investigated
Stayed 1 night in Jul 2024

4/10 Poor

Allie

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in general. The place is not maintained and cleaned well at all. Front entrance to apartment was covered in dirt and leaves. Everything was dusty, dirty, outdated, somewhat broken and not working properly. I had to ask for a broom to sweep the front area. Hot water stopped working both days mid-shower. I definitely will not stay again.
Stayed 2 nights in Jul 2024

4/10 Poor

Serge, Le plessis Belleville

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Too old ..
Stayed 1 night in Jul 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gerard

Traveled with partner
Liked: Amenities
Value for money on a busy weekend
Stayed 1 night in Jul 2024

4/10 Poor

Cheryl

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Average room. Happy with king bed. Overall experience spoilt by poor customer service at reception and loud staff speaking both mornings.
Stayed 2 nights in Jul 2024

4/10 Poor

Monica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I enjoyed my stay. My room was clean, and the area was safe. My bed had two single mattresses pushed together on a queen bed frame. One mattress was thicker than the other, making for a rather odd and uneven sleep.
Stayed 2 nights in Jul 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport Noisy Comfy beds Facilities within tired in need of renovation Wifi didnt work Cold tap pressure in shower extremely weak
Stayed 1 night in Jul 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Adrain

Traveled with family
Liked: Staff & service
the queen bed both husband and i sinking into the middle and in bathroom a leaking tap very noisy near main road and mold in bathroom room
Stayed 1 night in Jul 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness
Had a mix up with room not being available but was able to arrange a suitable alternative room in the complex at last minute.
Stayed 1 night in Jun 2024

8/10 Good

Yonell

Stayed 1 night in Jun 2024

2/10 Terrible

Dianne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this Motel twice in a couple of days and will never stay there ever again. The staff were either not there or didn’t do anything that was asked off them and parked their cars in guests parking spots leaving us to park not under cover. There was mould everywhere in the bathroom and the fridge was almost rusted through the door all in all not a Motel that Hotels.com should have on their list of Motels. We book all our trips through Hotels.com and have never stayed in anything as bad as this Motel.
Stayed 1 night in Jun 2024