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Quality Inn & Suites Rockingham

2.5 star property

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Photo gallery for Quality Inn & Suites Rockingham

Lobby
Exterior
Free buffet breakfast
Desk, iron/ironing board, free cribs/infant beds, free rollaway beds
Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
400 W Broad Ave, Rockingham, NC, 28379
  • Richmond Community Theatre
    ‪15 min walk‬
  • Rockingham Dragway
  • Hitchcock Creek Trail
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed, Smoking | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Rockingham by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (558)
$112 nightly
The price is $112 total
includes taxes & fees
Holiday Inn Express Hotel & Suites Rockingham by IHG

About this property

Quality Inn & Suites Rockingham

Rockingham hotel with free breakfast
Coffee/tea in a common area, a business center, and a 24-hour front desk are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, barbecue grills, and a picnic area are onsite.
Quality Inn & Suites Rockingham offers 50 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn & Suites Rockingham has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 150
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay) plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Rockingham
Quality Rockingham
Quality Inn & Suites Rockingham Hotel Rockingham
Quality Inn And Suites Rockingham
Quality & Suites Rockingham
Quality Inn & Suites Rockingham Hotel
Quality Inn & Suites Rockingham Rockingham
Quality Inn & Suites Rockingham Hotel Rockingham

Quality Inn & Suites Rockingham Reviews

Reviews

6.4
Rating 10 - Excellent. 121 out of 521 reviews
Rating 8 - Good. 119 out of 521 reviews
Rating 6 - Okay. 94 out of 521 reviews
Rating 4 - Poor. 83 out of 521 reviews
Rating 2 - Terrible. 104 out of 521 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs improvement
Stayed 1 night in Mar 2025

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Deborah

Liked: Staff & service
Na
Stayed 1 night in Mar 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed clean and comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Vikki

Decent no frills hotel.
Stayed 2 nights in Mar 2025

4/10 Poor

Kathryn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Amanda

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty, hair on the sheets, counters, tubs and walls. Stains on sheets, and mattress. Toilet paper shoved in drains.
Stayed 2 nights in Feb 2025

2/10 Terrible

Max

Business traveler
Stayed 1 night in Feb 2025

6/10 Okay

Joe

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The only reason I gave a little lower score was that the door going into the room is completely broken and rusted out on the bottom. Does not close the whole way so the cold air was cutting across the floor all night
Stayed 1 night in Feb 2025

10/10 Excellent

Ruby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again at this property.
Stayed 1 night in Feb 2025

2/10 Terrible

Sherica

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Naomi

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room had spider webbs, the lamps was rusted the bathroom had black mold looking stuff around the base of toliet..it just was not a clean place to stay... i checked out immediatly. The staff was nice and refunded my money and i appreciate that. But they shouldnt be more then $50 a night.
Stayed 1 night in Jan 2025

2/10 Terrible

Joua

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property was quiet. Staff at the front desk were friendly. The rooms was roomy but it was dirty. Floors looks like it hasn’t been swept and mop in a while. Beddings and towels had stains. There were molds on shower curtains. We also found some insects in the rooms.
Stayed 3 nights in Jan 2025

2/10 Terrible

Lucretia, Henderson

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For $155 i was expecting a nicer hotel. First the room was dirty, the toilet was stopped up and toilet seat was broken. The iron in our room was not working when i asked for a new one they told me they didn't have any more even though they had plenty empty rooms. I had to suggest taking one from another room. If i could I've give this hotel 0 stars. I WOULD NEVER STAY HERE AGAIN.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Venita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in Dec 2024

2/10 Terrible

Christian

Business traveler
Disliked: Staff & service
They offer free rollaway/extra bed and they do not honor their offers. We booked a dbl room with an extra bed and when we arrived they told us that they do not offer that and did not know anything about this information. They did not try to help. We had to look for another room in another hotel an the end of the day. Extra stress, extra charge and split the group. They had to review what they post in Expedia. I hope they take responsibility for this.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ngoc-Yen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
construcstion derbis in the room. dirty and smelly. should not be renting out. we checked 2 different rooms, same thing. one even have linens still sitting on the bed. we didn't stay.
Stayed 1 night in Nov 2024

6/10 Okay

John

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

marquiese

Stayed 1 night in Nov 2024

2/10 Terrible

Christopher

The property is under construction! It is filthy. The beds are horrible!!
Stayed 1 night in Nov 2024

2/10 Terrible

Ken

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

In Need Of Updates

Friendly courtious check in. But room was dusty and some items in very poor condition, like table lamp and phone. Toilet did not work and promised plumber didn't show up. I managed to get it working for a while, but finally gave up and we checked out after an hour. Hope we get our charges back.
Stayed 1 night in Nov 2024

2/10 Terrible

Timothy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If there were a way to give zero stars, I would. Arriving at the hotel around 9 PM, I wasn’t expecting luxury, given the poor reviews, but I also wasn’t expecting the absolute disaster that awaited me. With every other hotel in town fully booked, I had no choice but to stay here—and I regretted it deeply. Upon entering my room, I found one bed unmade, trash scattered around, and cups lying on the counters. Clearly, this room hadn’t been cleaned. When I brought this to the front desk’s attention, the clerk and manager informed me—wait for it—that this was the last room available. Their solution? Sleep on the “clean” bed (the one they assumed hadn’t been used) while they quickly removed the trash and handed me fresh towels. That was the extent of their “cleaning.” The room remained visibly dirty and unsanitary. The misery didn’t stop there. The next morning, I discovered the shower didn’t work. They had the nerve to suggest I use a shower in another room—a level of inconvenience I’ve never experienced in all my years of travel. While the staff was friendly and seemed apologetic, friendliness doesn’t clean a dirty room, fix a broken shower, or refund my stay (which I was promised but never received). This may have been the worst hotel experience of my life. Save yourself the headache, frustration, and sheer disgust—stay anywhere else but here. If "last resort" hotels had a warning label, this would be Exhibit A. STAY AWAY.
Stayed 1 night in Nov 2024

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and comfortable for a quick work trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sherica

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024