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Best Western Mill River Manor

3.0 star property

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Photo gallery for Best Western Mill River Manor

Exterior
Fitness facility
Lobby
Free daily buffet breakfast
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
$212
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
173 Sunrise Hwy, Rockville Centre, NY, 11570
  • St. Agnes Cathedral
    ‪3 min walk‬
  • UBS Arena
    ‪11 min drive‬
  • Belmont Park
    ‪12 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Mill River Manor

3-star Rockville Centre hotel with free weekday breakfast, connected to a shopping center
A 24-hour business center, a conference center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Mill River Manor offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Rockville Centre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 6297 square feet (585 square meters) include a conference center. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and a vending machine. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Best Western Mill River Manor is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (6,297 square feet of space)
  • Meeting room

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from March to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Mill
Best Western Mill River
Best Western Mill River Manor
Best Western Mill River Manor Hotel
Best Western Mill River Manor Hotel Rockville Centre
Best Western Mill River Manor Rockville Centre
Best Western River Manor
Mill River Manor
Best Western Rockville Centre
Rockville Centre Best Western
Mill River Manor Rockville
Best Western Mill River Manor Hotel
Best Western Mill River Manor Rockville Centre
Best Western Mill River Manor Hotel Rockville Centre

Best Western Mill River Manor Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 360 out of 1004 reviews
Rating 8 - Good. 299 out of 1004 reviews
Rating 6 - Okay. 176 out of 1004 reviews
Rating 4 - Poor. 85 out of 1004 reviews
Rating 2 - Terrible. 84 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Steven

Business traveler
Disliked: Property conditions & facilities
No hair dryer in the room. No one on front desk to answer the phone. No one available to bring up a hair dryer. Rooms are old and terrible
Stayed 1 night in Jun 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in with Linda, she provided excellent information on the local area for our group of upstaters. We had several family members staying at this location and she grouped our rooms together on the same floor. Her friendly demeanor made us feel welcome after a long trip. This spot is convenient to restaurants around Rockville Centre as well.
Stayed 1 night in May 2025

10/10 Excellent

Mary, Keene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room. Reception was very welcoming.
Stayed 1 night in Jun 2025

10/10 Excellent

Arnaldo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and close to transportation.
Stayed 4 nights in May 2025

2/10 Terrible

nasser g

Disliked: Cleanliness, amenities
Mold on the sheets! Leak off the tub, pillows super uncomfortable…This place needs to renovate and upgrade specially for the price per night!
Stayed 1 night in May 2025

4/10 Poor

Patricia

Disliked: Cleanliness, amenities, property conditions & facilities
It's just not safe, lots of weird stuff happens in the back by the tracks and lots of screaming and noise
Stayed 3 nights in May 2025

10/10 Excellent

Arnaldo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and good for resting. Good location, near to eating establishments and transportation into Manhattan.
Stayed 3 nights in May 2025

8/10 Good

TOM

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Amy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Road hard...typical old fashioned motel on a highway. Really could use an update. Breakfast was completely processed foods including Nescafe instant coffee. Room was very clean, staff was nice--the saving grace for a very expensive motel stay.
Stayed 2 nights in May 2025

6/10 Okay

Joe

Stayed 1 night in Apr 2025

6/10 Okay

Marcia

Traveled with family
Disliked: Amenities, property conditions & facilities
Poor service. Bed was very bad mattress. Small room. Really a motel room.
Stayed 2 nights in May 2025

6/10 Okay

Roger

Disliked: Staff & service, property conditions & facilities
The property is dated and not a good value for the price. But most annoying is the fact that I was charged for an extra night when I wasn't even there. Misleading advertising on my phone made it appear that our room was available at a lower price. I pressed accept and ended up paying for a night when I was still at my previous location. Expedia has tried to contact the manager several times about this and says they are not responding. This will be my last Best Western stay, and I do not plan to use Expedia for future trips.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jyrarde

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I should’ve known better than to book a stay at this hotel. From the moment I arrived, it felt off. The area was noisy and chaotic, and the hotel itself gave off a shady vibe. It didn’t feel like a place meant for travelers—it looked like people were actually living there full-time, with some questionable activity happening around the property. There were loud noises throughout the night, doors slamming, people lingering around the parking lot at all hours, and just an overall unsafe, unsettling atmosphere. I genuinely feared for my safety. Based on what I saw, I wouldn’t be surprised if something more serious—possibly even human trafficking—was happening here. This is not a place for families, solo travelers, or honestly anyone looking for peace of mind. I regret booking this place. Never again. Shut it down.
Stayed 1 night in Apr 2025

8/10 Good

Roger

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a very dated property in an inconvenient location. The downtown area looks very poor and just walking the streets is unsafe for older folks like us.
Stayed 1 night in Apr 2025

10/10 Excellent

john

Stayed 1 night in Apr 2025

10/10 Excellent

Diann Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night.
Stayed 1 night in Apr 2025

8/10 Good

Kanisha

Staff could have been more friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
No smart TV
Stayed 8 nights in Feb 2025

10/10 Excellent

Katherine, Summit

Stayed 1 night in Apr 2025

6/10 Okay

Godfrey

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The toilet had urine inside full and the bathroom floor was full of water , made a complaint to the front desk and they haven't got back to me
Stayed 2 nights in Apr 2025

8/10 Good

andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Good experience friendly staff room was clean breakfast was good and area was kept clean
Stayed 1 night in Apr 2025

4/10 Poor

Kevin

Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and front desk man was very nice and polite. Alot of great dinning and food restaurants in the area.
Stayed 2 nights in Mar 2025

2/10 Terrible

Alwin S, Midlothian

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are very bad , bathroom water clogged in, beds are not clean
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025