Best Western Mill River Manor

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Mill River Manor

Exterior
Seasonal outdoor pool, pool umbrellas
Meeting facility
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Room service
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
173 Sunrise Hwy, Rockville Centre, NY, 11570
  • St. Agnes Cathedral
    5 min walk
  • Dirty Taco & Tequila
    1 min walk
  • Rockville Centre Station
    3 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    23 min drive

Room options

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Best Western Mill River Manor

3-star Rockville Centre hotel with free weekday breakfast, connected to a shopping center
A 24-hour business center, a conference center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Mill River Manor offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Rockville Centre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 6297 square feet (585 square meters) include a conference center. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and a vending machine. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Best Western Mill River Manor is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (6,297 square feet of space)
  • Meeting room

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from March to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Mill
Best Western Mill River
Best Western Mill River Manor
Best Western Mill River Manor Hotel
Best Western Mill River Manor Hotel Rockville Centre
Best Western Mill River Manor Rockville Centre
Best Western River Manor
Mill River Manor
Best Western Rockville Centre
Rockville Centre Best Western
Mill River Manor Rockville
Best Western Mill River Manor Hotel
Best Western Mill River Manor Rockville Centre
Best Western Mill River Manor Hotel Rockville Centre

Best Western Mill River Manor Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 341 out of 1003 reviews" "
Rating 8 - Good. 301 out of 1003 reviews" "
Rating 6 - Okay. 192 out of 1003 reviews" "
Rating 4 - Poor. 85 out of 1003 reviews" "
Rating 2 - Terrible. 84 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Addy

Traveled with family and small children, Traveled with family
Liked: Amenities
I like the breakfast, Some of the rooms and some staff services. What I hate is that you have to go by some dirty train station to have a time to yourself; but others can do whatever. I pay as well an mind my own why I gotta be faulted? But other then that everything is okay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Yisel

Stayed 1 night in Aug 2024

6/10 Okay

JOSEPH

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Gerard

Liked: Cleanliness, staff & service
South end of hotel higher floors get road noise other wise fine Great breakfast
Stayed 1 night in Sep 2024

2/10 Terrible

Brittany

Stayed 1 night in Aug 2024

8/10 Good

Nicole

Traveled with family
The room was clean, the bed was comfortable, the breakfast was terrific. Only one elevator was working and we were on the 5th floor, and the one working elevator seemed to need some maintenance. Otherwise, it was a perfectly lovely, clean and comfortable stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Valentina, ORLANDO

Traveled with group
Disliked: Amenities, property conditions & facilities
Place is a bit run down. I wouldn’t normally stay at this location except that this is the best our airline could offer after canceling our flight. I have to say however, the main lobby and the bathrooms are more updated and clean. Everywhere else, not so much.
Stayed 1 night in Sep 2024

8/10 Good

Jean,

Liked: Amenities
Room was too smal
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean. Staff was friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Shereka

Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Confidence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely
Stayed 3 nights in Aug 2024

2/10 Terrible

kerri ann

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay. No office staff at desk. Called 10x than went down and stood at desk for 45 mins. Called incessantly until staff came to desk from back room. Not enough towels or pillows. No one answers phone and unable to communicate with majority of staff as no non-English speaking. Pool was not clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel convenient for our needs. Clean, good parking and good breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Emsley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good 👍
Stayed 1 night in Aug 2024

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the area! Clean place and excellent staff. The breakfast was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeanette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a nice variety of food selection...BUT Not a fan of turkey sausage at all and that was all they served on the weekend, my stay was from Saturday to Wednesday, finally had nicely cook bacon... hurray!
Stayed 4 nights in Aug 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Linda at the front desk was great! We were unfamiliar with the area and very tired after jfk canceled our flight late at night. Linda was very professional helping us schedule transportation and other details. We enjoyed this Best Western more than every other one we’ve stayed At
Stayed 2 nights in Aug 2024

2/10 Terrible

Jacquie

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Akila

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was good. Staff are not very helpful or empathetic towards guests need. No room service. For this kind of service this place is expensive.
Stayed 1 night in Aug 2024

4/10 Poor

Yomaira

We enjoyed the pool. The breakfast was really good. I would have given a better rate but we woke up at middle of the night with very itchy bedbugs bites. I have six bites in my arms and legs. My 11 and 4 years old were bitten too. Very unfortunate. I think this should be addressed as soon as possible. Room number 590
Stayed 1 night in Aug 2024

2/10 Terrible

Meagen

Stayed 1 night in Aug 2024