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Candlewood Suites Rocky Mount by IHG

2.5 star property

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Photo gallery for Candlewood Suites Rocky Mount by IHG

Studio Suite, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes
Full-size fridge, microwave, stovetop, dishwasher
Full-size fridge, microwave, stovetop, dishwasher
BBQ/picnic area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
688 English Rd, Rocky Mount, NC, 27804
  • Nash Day Hospital
    ‪19 min walk‬
  • Rocky Mount Sports Complex
    ‪7 min drive‬
  • Rocky Mount Event Center
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Mobil Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

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Lobby

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The price is $88
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$98 total
includes taxes & fees
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Country Inn & Suites by Radisson, Rocky Mount, NC

About this property

Candlewood Suites Rocky Mount by IHG

Rocky Mount hotel with in-room kitchens
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Candlewood Suites Rocky Mount by IHG offers 83 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rocky Mount hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Candlewood Suites Rocky Mount by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, a picnic area, and laundry facilities. Onsite uncovered self parking is complimentary.

Candlewood Suites Rocky Mount by IHG is a smoke-free property.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from July to September
Pool access available from 10:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel ROCKY MOUNT
Candlewood Suites ROCKY MOUNT
Candlewood Suites Rocky Mount Hotel Rocky Mount
Candlewood Suites Rocky Mount Hotel

Candlewood Suites Rocky Mount by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 489 out of 967 reviews
Rating 8 - Good. 279 out of 967 reviews
Rating 6 - Okay. 108 out of 967 reviews
Rating 4 - Poor. 63 out of 967 reviews
Rating 2 - Terrible. 28 out of 967 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, would stay again
Amazing everything, already recommended to a friend driving up the coast.
Stayed 1 night in Dec 2024

8/10 Good

Tiffany

Stayed 2 nights in Dec 2024

10/10 Excellent

Ute

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing particularly
Stayed 1 night in Nov 2024

6/10 Okay

Phoebe

Traveled with family
Liked: Cleanliness
It was a room
This was an adequate hotel for our purposes. Our room had not been cleaned so they moved us. The UV light showed a very clean room with clean bedding in the new space. There's nothing romantic about the place but we were able to have the kids in a separate space and that was nice. The bed was pretty broken down in the middle. I've stayed in worse rooms. The staff was pleasant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Latia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
This location is very clean and nice situated next to the Harley Davidson store. The moment I checked into the moment, I checked out it was nothing but professionalism and customer service with a smile. My room was very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2024

10/10 Excellent

Dilip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was excellent. Bianca was very friendly and fast. The lobby and the surrounding area was clean and free of trash. The coffee area was clean and well ki. Grind as you brew coffee was fresh and flavorful. Our room was sparkling clean. Every thing was working well. The bathroom was clean and stocked well with soap, shampoo, towels, and toilet rolls. The stove and microwave were functioning perfectly. The furniture was in good maintenance.
Stayed 1 night in Nov 2024

4/10 Poor

Jarrett

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Samuel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was fifty and dirty. The bathroom was dirty. The reclining chair was dirty. I was completely dissatisfied with the room so I refused to stay in the room. I left and had to find another hotel. I would appreciate not being charged for the room and or a receiving a refund for Saturday, November 9, 2024..
Stayed 2 nights in Nov 2024

6/10 Okay

Deanna

Traveled with family
Liked: Staff & service
The room was ok but the bathroom was lacking. Hallways were very old and in need of work
Stayed 1 night in Nov 2024

10/10 Excellent

Frederick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Martin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a facelift throughout
Stayed 1 night in Nov 2024

8/10 Good

Renee

Traveled with partner
Liked: Cleanliness, staff & service
The beds were good. I like that there were no carpet on the floor but vinyl flooring. Felt cleaner. The bathroom was quite old and not so great but clean enough. There were glass marks on the night table. Otherwise fine...
Stayed 1 night in Oct 2024

4/10 Poor

Keith

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Strong oder
Terrible smell in the room. Burned your nose and chest
Stayed 1 night in Oct 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

John Michael

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Candlewood Suites Rocky Mount is conveniently located, quiet and clean. The full-size refrigerator is a big plus. Beds were very comfortable and provided a good night’s sleep on our long journey. Parking was easy and plentiful, and a lot of dining options were a short distance away. The hotel was pet friendly for our small dog too. This is our hotel of choice on our northbound drives to NJ from Florida. The only problem was a minor issue with the room door on our room 104. We were able to correct the issue with the help of the front desk staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel with our two pups. This was a perfect area and room!
Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had a difficult time checking in as the hotel tried to charge me for my stay when i already paid through expedia. checkin process was not good and neither was the checkout process. had my pet with me and i was given the 25.00 pet code. when i checked out i was told if i want the 25.00 pet fee moving forward i have to purchase a pet plan. that my next stay will be 50.00 or 75.00 pet fee. My room was clean but the checkin checkout process was awful. i don't think i would recommend becuase of how i was treated by staff and how they kept trying to charge my card even though i already paid. i plan on staying at the country inn moving since they have a no hassle 25.00 pet fee and they offer breakfast moving forward. this hotel does not offer breakfast like most hotels do and the washing machines 2 out of 3 were broke
Stayed 2 nights in Sep 2024

10/10 Excellent

Monteal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Stayed 1 night in Sep 2024

4/10 Poor

Beth

Liked: Staff & service
Disliked: Property conditions & facilities
Great staff. Went out of their way to meet and great. But the property needs a facelift. And the cleaning staff needs to be pushed.
Stayed 1 night in Sep 2024

10/10 Excellent

Frederick

Stayed 1 night in Aug 2024

4/10 Poor

Savi

Disliked: Amenities, property conditions & facilities
The property was old and needs to be updated. The laundry was in the lobby. It did not feel clean.
Stayed 1 night in Sep 2024

8/10 Good

Angela

Stayed 3 nights in Aug 2024