Fairfield Inn & Suites by Marriott Rocky Mount

3.0 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Rocky Mount

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
View from property
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
187 Wellspring Drive, Rocky Mount, NC, 27804
  • Nash Day Hospital
    ‪3 min drive‬
  • Rocky Mount Sports Complex
    ‪7 min drive‬
  • Rocky Mount Event Center
    ‪7 min drive‬

Room options

Suite, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Fairfield Inn & Suites by Marriott Rocky Mount

3-star Rocky Mount hotel with indoor pool
An indoor pool, coffee/tea in a common area, and laundry facilities are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and wedding services. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Rocky Mount offers 91 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Rocky Mount hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

Fairfield Inn & Suites by Marriott Rocky Mount has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

FIS Rocky Mount
Fairfield Inn Suites by Marriott Rocky Mount
Fairfield Inn & Suites by Marriott Rocky Mount Hotel
Fairfield Inn & Suites by Marriott Rocky Mount Rocky Mount
Fairfield Inn & Suites by Marriott Rocky Mount Hotel Rocky Mount

Fairfield Inn & Suites by Marriott Rocky Mount Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 385 out of 637 reviews
Rating 8 - Good. 119 out of 637 reviews
Rating 6 - Okay. 60 out of 637 reviews
Rating 4 - Poor. 27 out of 637 reviews
Rating 2 - Terrible. 46 out of 637 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was a very terrible experience. We were in Room 328. First, the bathroom door wouldn't close, but that isn't the reason for this review. The HVAC was loud. It wasn't so noticeable until we went to bed and then the fan woke us up roaring like a jet engine. I tried to change settings and it seemed better for a while, but woke us up again at 1AM. I dressed and went down to the Front Desk to explain the situation, but the attendant kept telling me to go back to my room, reset the HVAC and wait for 15 minutes. It told her it was 1AM and I just wanted a new room so we could get some rest. I even asked that she come and listen to it, but she said she couldn't. After about 5 minutes, the attendant finally gave me a new room. I asked if my wife and I could leave my our belongings until the next morning, but she was insistent that we gather everything and move it to the new room. Finally, we got settled in our new room, but it wasn't easy to fall asleep after the exchange and having to gather and move everything. Due to that, we woke up late and the breakfast was being removed. I will never stay at this place again. I was hoping for some compensation, but since I went through a third party, all I got was an "I'm sorry" by the morning desk attendant.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Slippery slopes
Well, the room above have had an angry woman wo stomped from 11:30pm until 1:30am. She then started again at 5:30am. After only getting 2 hours sleep due to this the fire alarm went off and we got dressed, grabbed our phones and it was chaos. Upon making it out of the room the alarm stopped. So after having basically no sleep due to their insanely terrible pillows $169+tax dollars later I had to make the last 8 hours leg of our trip on solid ice with no sleep. I would have driven the whole way through if I had known I was going to pay for a nice room and think I would get some rest. Stay at your own risk. If I had known I would have to drive alone with my 15yo with the intention of getting sleep but actually none at all, I would have gone somewhere else.
Stayed 1 night in Jan 2025

6/10 Okay

Babar

Traveled with family
Only person on duty during check in and she has to run around taking care of all customers. Shower pressure is low and bathroom lacking toiletries used to be in the Marriott hotels. Room service started waking us up early to check out. Had three knocks at our door before 11 AM Check out used to be at noon why this location wants you out by 11 AM? Marriott member since 1998 and have seen service and quality going down over this time.
Stayed 1 night in Jan 2025

10/10 Excellent

NAZIM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kamran

Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 1 night in Dec 2024

2/10 Terrible

Suzie

Property was booked once we arrived!!! And no one notified us!
Stayed 1 night in Dec 2024

6/10 Okay

Gary

Liked: Cleanliness
Disliked: Room comfort
Disappointing
Hotel was almost empty on Christmas night but we managed to get what I would consider a sub-standard room. The bed was low - just about on the floor. Very difficult to get out of. Faucet in bathroom was very difficult to move. No outlets on one side of king bed. No hand soap.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

Luigi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff. Sheets has musty odor
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas, Deptford

Liked: Cleanliness, staff & service, property conditions & facilities
The only item we are disappointed in the breakfast time was not until 7AM we wanted to be on the road around 6 AM no coffee out or any quick help yourself beagles or Muffins. Otherwise it was a good stay over.
Stayed 1 night in Nov 2024

4/10 Poor

Markie

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Overall it's not the worst property you can stay at but it wasn't really great either. We understand that we stayed on a holiday weekend but during our 4-night stay we didn't once get cleaning service and had to ask the front desk for towels and toiletries etc. The room was also littered with beetle lady bugs, they didn't bother us but it's not really something you want to see in your hotel room. The pillows were flat and they didn't have extra to spare (we understand this being a holiday weekend). Again, it wasn't the worst, it just also wasn't the best and we won't be going back.
Stayed 4 nights in Nov 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Sleepless Night
Between the air conditioning not cooling the room and extremely uncomfortable bed we could not sleep. We ended up leaving at 3:00am. Will never go back to that hotel!
Stayed 1 night in Nov 2024

2/10 Terrible

linda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Nov 2024

10/10 Excellent

Makalah

Stayed 15 nights in Nov 2024

8/10 Good

Ashley

Stayed 2 nights in Oct 2024

2/10 Terrible

Kurt

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The checkin staff was not welcoming. The room neede batteries in the remote, the refrigerator needs to be updated and desk light needs A bulb.
Stayed 1 night in Nov 2024

10/10 Excellent

Dominique

Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 4 nights in Oct 2024

6/10 Okay

Cathy

Traveled with family
Liked: Staff & service, amenities
Matresses are too firm, feather pillows are horrible. Hotel overall very clean. ,Breakfast just ok.
Stayed 1 night in Oct 2024

6/10 Okay

Veronica

Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Traveled with partner
We were here passing through and it was perfect for us. Clean smiling staff easy on and off the highway and some good eating possibilities
Stayed 1 night in Oct 2024