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Holiday Inn Express & Suites Wilson-Downtown, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Wilson-Downtown, an IHG Hotel

Exterior
Pool
Free daily buffet breakfast
Exterior
Standard Room, 1 King Bed | Iron/ironing board, free cribs/infant beds, free rollaway beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2308 Montgomery Drive, Wilson, NC, 27893
  • Wilson Medical Center
    ‪9 min walk‬
  • Fleming Stadium
    ‪2 min drive‬
  • Five Points Park
    ‪2 min drive‬
  • Goldsboro, NC (GSB-Seymour Johnson Air Force Base)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About this property

Holiday Inn Express & Suites Wilson-Downtown, an IHG Hotel

Wilson hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Wilson-Downtown, an IHG Hotel offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Wilson hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and 2 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 647 square feet (60 square meters) include conference space. This Wilson hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express & Suites Wilson-Downtown, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 647 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 60 mi (96.5 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Wilson-Downtown
Holiday Inn Express Wilson-Downtown

Holiday Inn Express & Suites Wilson-Downtown, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 220 out of 555 reviews" "
Rating 8 - Good. 156 out of 555 reviews" "
Rating 6 - Okay. 76 out of 555 reviews" "
Rating 4 - Poor. 47 out of 555 reviews" "
Rating 2 - Terrible. 56 out of 555 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Isabelle

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Best breakfast in town!
Stayed 3 nights in Oct 2024

6/10 Okay

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good. The blackout shades were missing in my room, which made the rating less.
Stayed 2 nights in Oct 2024

2/10 Terrible

Torres

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Customer from DC
My family and I were here for our family reunion, we arrived early and our rooms were ready early…. Lance was amazing, very friendly and accommodating, the rooms were clean, the beds were comfortable and I truly enjoyed my stay , thanks again for making me and my family feel at home away from home…. You guys ROCK!!!!! I will definitely be staying again in the near future 🙏😊😊
Stayed 2 nights in Sep 2024

6/10 Okay

Amy

Disliked: Cleanliness, staff & service
Not a good experience.
Unfortunately the check in process was a disaster. The front desk person was not trained well and had to reach out a manager by phone for every party that was trying to check in. The first room I was assigned had not been cleaned and for whatever reason the person on the desk couldn't get me into the second room and so I finally ended up in a third room where the bathtub seemed to have rust stains.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, especially Nicole at the front desk.
Stayed 3 nights in Sep 2024

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I previously had a horrible experience with this hotel, that I have stayed at numerous times over the years. This stay is the experience I am accustomed to. I made a complaint last month, hoping it was just a bad weekend for them, and this month, it was back to their norm. I didn’t get a response from the complaint, which was disappointing, but I think someone noticed. I will continue to stay there on my frequent visits to Wilson NC.
Stayed 2 nights in Sep 2024

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is the hilight of this stay. Very wel organized areas, clean and fresh. Room was clean. Water pressure on shower a little low but always had hot water. Reasonably priced and a great spot for a layover for long trips.
Stayed 1 night in Sep 2024

4/10 Poor

Laurence

Business traveler
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Denise

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Had to switch rooms upon arrival. First room had a gash in the wall & nasty stains in the tub. In the 2nd room, there was paint peeling on the ceiling above the shower. There was only 1 bath towel & an empty tissue box. Obnoxious neighbors moved in across the hall. Had to call the front desk twice before they stopped yelling & slamming doors. It took an hour & a half to get the folks to calm down. This place has potential, but lots of updating & improvements are needed.
Stayed 3 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Ruth

Traveled with partner
Liked: Cleanliness, staff & service
I didn’t like having to wait for a room to be cleaned, and not having towels and bath cloths available.
Stayed 3 nights in Aug 2024

8/10 Good

Mai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. But breakfast has very few items and was not restocked. No bread, no bagels.
Stayed 1 night in Aug 2024

4/10 Poor

Dave

Disliked: Cleanliness, property conditions & facilities
First room was dirty and bathroom light did not work. Was upgrade to a suite but was not given any towels
Stayed 1 night in Aug 2024

2/10 Terrible

Abel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Adriane

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Awesome hotel & staff
Stayed 1 night in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
All hotels need a food upgrade
Stayed 1 night in Aug 2024

10/10 Excellent

Willie

Traveled with family
Celebrating our 48th anniversary.
We planned to stay in Wilson,before going to Kinston,N.C.,to visit my sister and brother-in-law and niece. Because it was our anniversary,it was time for ourselves before visiting family.We had dinner at a Jamaican restaurant and also enjoyed breakfast at the hotel. The hotel cook was a good hostess.
Stayed 1 night in Aug 2024

8/10 Good

Justin

Stayed 1 night in Aug 2024