Tru by Hilton Rocky Mount

2.5 star property

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Photo gallery for Tru by Hilton Rocky Mount

Terrace/patio
Free daily buffet breakfast
Room, 2 Queen Beds | Individually decorated, individually furnished, desk, free WiFi
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Free WiFi
  • 24/7 front desk
  • Parking included

Explore the area

Map
255 Gateway Blvd, Rocky Mount, NC, 27804
  • Nash Day Hospital
    ‪14 min walk‬
  • Rocky Mount Sports Complex
    ‪7 min drive‬
  • Rocky Mount Event Center
    ‪7 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton Rocky Mount

Rocky Mount hotel with free breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite.
Guest accommodations at Tru by Hilton Rocky Mount offer air conditioning. Each accommodation is individually furnished and decorated. Plasma televisions are featured in guestrooms.

This Rocky Mount hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and a front-desk safe. Onsite self parking is complimentary.

Tru by Hilton Rocky Mount is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per person, per stay
  • Destination fee: USD 120.93
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 63047475

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Rocky Mount Hotel
Tru by Hilton Rocky Mount Rocky Mount
Tru by Hilton Rocky Mount Hotel Rocky Mount

Tru by Hilton Rocky Mount Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 304 out of 519 reviews
Rating 8 - Good. 112 out of 519 reviews
Rating 6 - Okay. 42 out of 519 reviews
Rating 4 - Poor. 28 out of 519 reviews
Rating 2 - Terrible. 33 out of 519 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Palm Harbor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at check in. Easy, convenient and clean place to stay overnight while traveling, has everything you need.
Stayed 1 night in Apr 2025

10/10 Excellent

Whitney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean from the minute you walk through the front door. Check-in was quick and easy. The room was beautiful and clean with a decent sized television! I do utilize the gym in the morning and it was clean and great too! I loved my stay here!
Stayed 1 night in Apr 2025

10/10 Excellent

Marian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decor in rooms is without carpeting so feels really clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Carol

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

missi

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We arrived to a bathroom with no lights or working outlets. We were told there were no available rooms and no maintenance. We had to get ready in the dark using our phones flashlight.
Stayed 1 night in Mar 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Good property for traveling with a pet. Friendly staff and clean facility.
Stayed 1 night in Mar 2025

6/10 Okay

michael

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Leon

Loved our stay

It was absolutely wonderful!
Stayed 1 night in Mar 2025

4/10 Poor

Jessica

Stayed 2 nights in Mar 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We stayed for the weekend. When we arrived Friday, I noticed that the shampoo, conditioner, and body wash bottles were missing in the shower and the lotion and hand wash were missing at the sink. I immediately went to the front desk and asked for them to be replaced. He let me know that he could get some in the morning. The following morning I checked again and they told me they would make sure they were replaced as soon as possible. We were gone until 1:30pm. When I got back, there was still nothing in our bathroom. I asked one more time and was told it would be taken care of but it never was. I ended up going to the store and buying some soap. When I checked out, I asked the front desk to make a note that we were never provided with any soap and we did not take the bottles because I did not want additional charges on my card. She apologized but there was no other explanation or reasoning.
Stayed 2 nights in Mar 2025

2/10 Terrible

Ross

Nnever reccomend Hotels.com!

When we got to the hotel at 9pm, our reservation was not there. Hotels.com blamed the hotel . It was not their fault. There were no rooms available. Spent almost 1 hour on phone with Hotels.com and they found us a room somewhere else. Tru hotel found us a comparable room at holiday inn around the corner. Not Happy with Hotels.com!!!
Stayed 1 night in Mar 2025

6/10 Okay

Samantha

Business traveler
Liked: Amenities
Disliked: Cleanliness
Hotel staff would routinely try to enter my room despite a do-not-disturb tag on my door and an active reservation. They would also come knocking at 9am well before checkout time, waking me up to see if I needed housekeeping services. Just constant interruption. Wouldn't recommend for a longterm stay. I ended up changing hotels.
Stayed 8 nights in Feb 2025

10/10 Excellent

Samantha

Stayed 4 nights in Mar 2025

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always as advertised. Clean, safe, pet friendly.
Stayed 1 night in Feb 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean. Cleanliness in a hotel room is priority to us! Will definitely stay at a Tru again.
Stayed 1 night in Feb 2025

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Clean rooms, good breakfast. Easy check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Feb 2025