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Rohrau Vacation Packages

Elevator Lift was not working which made it inconvenient for us to walk up and down 3 floors

The hotel and rooms were very clean. The bedding was crisp and the bed comfortable. Air conditioning worked well considering Vienna had a heat wave of 34/35 C. Garage was very clean and convenient to the elevator to the hotel. Would stay here again.

Very nice room, good aircon and good wifi. Staff were very friendly

Beautiful place. Great food.

I arrived at this property on a day when local authorities had issued a high heat alert due to extreme temperatures. Upon check-in, I discovered that the hotel does not have air conditioning. Both the lobby and the rooms were uncomfortably hot, making it impossible for me to stay safely. If you are considering this hotel, be sure to read the property details carefully. Since there is no air conditioning, you will definitely feel the effects of the heat during warm weather. I explained my health concerns to management and requested a full refund because the extreme temperatures made it unsafe for me to remain at the property. Unfortunately, they refused and charged me for three of the five nights I had originally booked, despite the citywide heat emergency. I was fortunate to find another hotel nearby with air conditioning at the last minute. I found the management’s response to be lacking in compassion and flexibility given the exceptional circumstances. While I understand cancellation policies exist, I was disappointed that no reasonable accommodation was made during an extreme weather emergency.

Quarto limpo, ótima vista, funcionários extremamente pró-ativos

It was a lovely roomy apartment with everything we needed provided.The Apartment was larger than we were expecting which was a lovely surprise. It had two toilets, a very big bathroom and a balcony with table and chairs. Close to a supermarket, pharmacy, local restaurants and the underground station was across the road from the apartment so made it very easy to get around. It was a short walk through a park to the Schonbrunn Palace. If we went again would definitely book this apartment.

Room was clean