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Best Western Plus Hotel Universo

4.0 star property

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Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Superior Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe
Superior Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe
Restaurant
Junior Suite, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Trevi Fountain
    ‪16 min walk‬
  • Colosseum
    ‪18 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | Premium bedding, memory foam beds, minibar, in-room safe

Family Room, Multiple Beds, Connecting Rooms

  • 258 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request) | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Room, 1 King Bed (Twin bed on request)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Room, Multiple Beds

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Twin Beds | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 1 Twin Bed

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

  • Sleeps 2
  • 1 Double Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double With Extra Bed

  • Sleeps 3

Twin With Extra Bed

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

View all photos for Comfort king Room

Premium bedding, memory foam beds, minibar, in-room safe

Comfort king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort twin Room

Premium bedding, memory foam beds, minibar, in-room safe

Comfort twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Premium bedding, memory foam beds, minibar, in-room safe

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite -two levels

Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite -two levels

  • Sleeps 2
  • 1 King Bed

View all photos for Small Room

Premium bedding, memory foam beds, minibar, in-room safe

Small Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room - two levels

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room - two levels

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room

Premium bedding, memory foam beds, minibar, in-room safe

Comfort Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Single Room

Premium bedding, memory foam beds, minibar, in-room safe

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Premium bedding, memory foam beds, minibar, in-room safe

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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Property amenity

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1008)
$336 nightly
The price is $336 total
includes taxes & fees
Best Western Premier Hotel Royal Santina

About this property

Best Western Plus Hotel Universo

4-star hotel in Rome City Centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Best Western Plus Hotel Universo features a full-service spa and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Best Western Plus Hotel Universo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 3 and younger eat free breakfast.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1900
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Self parking fee: EUR 40 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number IT058091A1BKURIB8A

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1031 out of 1588 reviews
Rating 8 - Good. 395 out of 1588 reviews
Rating 6 - Okay. 120 out of 1588 reviews
Rating 4 - Poor. 29 out of 1588 reviews
Rating 2 - Terrible. 13 out of 1588 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

travelling with friends

Great stay at the Universo. Super breakfast and nice staff. Everyone enjoyed it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tuesday

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this room is so ideal. It's a couple blocks from the Terimini station and so walkable. We took the Leonardo Express straight from the Fiumicino airport. The hotel allowed us to check in early, the room was so clean and the bed was so comfy(King) I don't know what I loved more the staff and how helpful everyone was (Breakfast, front desk or cleaning staff) or location. It was so close to the tram stations that took you everywhere, Colesseum, Vatican City, Spanish Steps, all the popular shopping streets. You can tap your ticket right at the fare gates. We did rent a car because we drove to Naples and the Amalfi Coast and their was parking available around the streets. We had trouble with the parking kiosk because everything was in Italian, but the hotel staff was so amazing and even came outside to assist. I know they didn't have to do that, but he did and I thought it was the kindest gesture. We tried all the restaurants around the hotel and they were all delicious. If you are coming from the US make sure you bring a converter for your gadgets. I can't wait to stay here again. Thank you!
Stayed 6 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasure

I have stayed here foir many years and have always felt at home. The convenience to Termini is a major plus for me. Access to so many bus lines and the Metro are a great asset. The staff is always very helpful and accomodating. If you stay here, do include the daily breakfast; the choices of food is excellent...a great way to start the day.
Stayed 5 nights in Feb 2025

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location and location. Amazing hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sun Young

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious. Will stay here again for our next trip
Stayed 5 nights in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Weibo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a triple room and it has two bathrooms with 1 bath, 1 shower and 3 sinks! The design of the room is very smart with plenty of rooms for luggages and closet to hang up clothes as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fabulous hotel

The hotel was wonderful with exactly what we wanted in a room. We even had a balcony, which was a real treat. The staff was wonderful and helpful. A great location to walk to all the sits.
Stayed 6 nights in Feb 2025

8/10 Good

Carol-Anne

Traveled with family
Good location. Room was very small. Awful view. Smelly minibar. Limited TV channels. Receptionists were not very friendly/welcoming. Breakfast was good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel’

Staff were amazing from day one- professional, courteous and helpful. Rooms are big and very clean.
Stayed 10 nights in Feb 2025

6/10 Okay

Danielle, BARRACK HEIGHTS

Great location, service was non. Noisy & can hear other hotel guest
Stayed 2 nights in Jan 2025

8/10 Good

Peter, Port Talbot

Stayed 3 nights in Feb 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent experience all around. Very professional and helpful staff. Room was comfortable and pleasant. Breakfast buffet was great with an array of fresh fruit, Italian pastries, cold cuts, and warm dishes, including pizza! I would go back without hesitation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis Alfonso

Stayed 2 nights in Feb 2025

10/10 Excellent

Tina, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and convenient. Staff was very helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very strong experience. The hotel is 5 minutes from Roma Termini and the metro so is very well positioned. Like a lot of areas around main train stations, there are signs of homelessness but it still feels a very safe area. Very well placed for tourist attractions either by metro or by walking too.
Stayed 4 nights in Jan 2025

8/10 Good

Stuart

Stayed 3 nights in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 4 nights in Jan 2025

10/10 Excellent

patricia, tpa alta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Rajesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is walking distance from Roma Termini but the street is away from seedy areas around the station. We walked to Trevi fountains, Colloseum & Spanish steps . There were number of dining options around . Our room was generous in size and provided a very comfortable stay. The lady at reception who check us in & out was friendly and efficient, we would recommend the hotel as an excellent option for short/long stay in Rome.
Stayed 4 nights in Jan 2025

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean!
Stayed 2 nights in Jan 2025

8/10 Good

Doug

We enjoyed the stay. Convenient location.
Stayed 4 nights in Jan 2025

6/10 Okay

Sonia, South Gate

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I loved the service from everyone they where great at the front desk, the clean up service, one problem was everytime we called food service nobody would answer, we would have to call the front desk and they would get someone on the phone. The hardest part was the inaccessibility around the hotel, the ramps to get to the restaurant are super steep so I had to go backwards, then I almost fell the second steep ramp, I had to be helped getting up the ramps on my way out and I had a smart drive on that couldn't handle how steep they are. And third the shower for someone in a wheelchair completely disabled it was hard, the first room didn't have a handle bars placed correctly so there's no way to hold your balance if you don't have good balance, your falling forward, the second room they gave my did have one handle bar in the correct place but still needed help because the shower chair was to small and out of plastic it was just a hard time overall but we managed luckily my GF was there
Stayed 9 nights in Dec 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice trip

Nice hotel, clean, good service
Stayed 7 nights in Jan 2025