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Best Western Plus Hotel Universo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Lobby
Superior Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe
Exterior
Comfort Room, 1 King Bed (Twin bed on request) | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Teatro dell'Opera di Roma
    3 min walk
  • Via Nazionale
    5 min walk
  • Basilica di Santa Maria Maggiore
    6 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    35 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Split level)

Junior Suite, 1 King Bed (Split level) | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 1 King Bed (Split level)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | Premium bedding, memory foam beds, minibar, in-room safe

Family Room, Multiple Beds, Connecting Rooms

  • 258 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request) | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Room, 1 King Bed (Twin bed on request)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Room, Multiple Beds

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Twin Beds | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Split level)

Deluxe Room, 1 King Bed (Split level) | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Split level)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 1 Twin Bed

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

  • Sleeps 2
  • 1 Double Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double With Extra Bed

  • Sleeps 3

Twin With Extra Bed

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

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The price is $177
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$210 total
includes taxes & fees
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About this property

Best Western Plus Hotel Universo

4-star hotel in Rome City Centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Best Western Plus Hotel Universo features a full-service spa and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Best Western Plus Hotel Universo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1900
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Self parking fee: EUR 40 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number IT058091A1BKURIB8A

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 967 out of 1488 reviews" "
Rating 8 - Good. 374 out of 1488 reviews" "
Rating 6 - Okay. 104 out of 1488 reviews" "
Rating 4 - Poor. 27 out of 1488 reviews" "
Rating 2 - Terrible. 16 out of 1488 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to all
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the train station. Accessible to buses. Clean, friendly staff. Overall great stay.
Stayed 2 nights in Aug 2024

8/10 Good

Jackie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Lovely hotel , excellent location
Nice clean hotel . Lovely breakfast ask for coffee from the machine . Excellent location right by the station and walkable to a lot of attractions. Room very nice and air con worked well as it was 39 degrees when we were there . Only problem the shower leaked
Stayed 2 nights in Jul 2024

10/10 Excellent

MILTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Letizia

Stayed 2 nights in Aug 2024

10/10 Excellent

Perla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to get around
Stayed 3 nights in Aug 2024

8/10 Good

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near Termini train station and within walking distance to Via Nazionale.
Stayed 3 nights in Aug 2024

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Very close to Termini station, restaurants, shopping. Good breakfast but coffee is OK. No cappuccino machine.
Stayed 3 nights in Aug 2024

10/10 Excellent

Asha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was spacious and beautiful. And the area has many shopping and dining options. We had a great experience. Rooms were a bit pricey though especially when you consider the exchange rate.
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was a little high but they let us into the room earlier than check in - so it was worth it
Stayed 1 night in Aug 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service
Nice hotel but needs updating ASAP. Very friendly and helpful staff. Awful handicap room’s bathroom, shower linked in all directions.
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and pleasant. Room was clean, bed very comfortable, extra pillows were supplied quickly. Breakfast was very good and offered a great selection, coffee delicious. Hostess in breakfast room so pleasant and happy. Our one disappointment was the rooftop restaurant. It was nice to go to for cocktails but dinner itself was not as expected.
Stayed 3 nights in Aug 2024

10/10 Excellent

Waylon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near Roma Termini
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

gaby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a better personal equipment servicr for the room, like the hair dryer was barely working and an old ironing table by request if available.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Great management
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could hear the people Next door and outside the room. But other than that. It was lovely. Great location.
Stayed 8 nights in Aug 2024

8/10 Good

IFTEKHER

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent, walkable distance from Roma Termini. Rooms are Very clean and well equipped. Staffs are very professional. They have a free luggage storage in case you check out late.
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay in Rome, and the BW Plus Univero was outstanding. Upgraded room, with two floors, chic and modern, with a great bathroom. Bed was comfortable, quiet, very safe. We enjoyed their breakfast and it was amazing, many gluten-free options, fresh and stocked well. Had our first of many cappuccinos. Staff was friendly, helpful and professional. We were very impressed.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As our first time in Rome we had no clue where to go. The fact this hotel was a 2 minute walk to the main train station, and had amazing food options within a 30 second to 5 minute walk was fantastic. Location is amazing and couldn’t imagine being in a better spot. Room AC seemed slow at first to cool down too but every time we came back to the room it was very cool at 17 or 18 degrees. The rooftop bar was a very nice place to go in the evening to have a drink and overlook Rome. Staff were friendly and had a good menu. Staff was extremely nice, friendly and very accommodating for all our requests. Highly recommended and would definitely stay here again.
Stayed 3 nights in Aug 2024

8/10 Good

Carla

Stayed 1 night in Aug 2024

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Best Weatern Plus Universo and would definitely recommend this hotel to others. Close to most attractions as well
Stayed 2 nights in Aug 2024

8/10 Good

Stanley

Traveled with family
Liked: Staff & service, property conditions & facilities
Close to Termini. Many restaurants and bars around the area. Easy access to metro. Spacious family room though our balcony opened to the air conditioning units (which worked very well - a nice escape from the hot afternoon sun). We had an issue with an insect that was taken care of very quickly by the staff which was great. Thank you
Stayed 4 nights in Aug 2024

4/10 Poor

Jessica

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Expensive but smelly hotel in a good location next to the Termini train station with lovely building but small, overpriced rooms; ours reeked of sewage gas that emanated from the toilet night and day. The room was also not just small, cramped and cluttered - but had an unusual overhang of drywall over the bed upon which anyone over 5 feet tall (approx 1.5 meters) would hit their head when they sit down. The staff tried to be helpful but English skills were minimal and spotty. The restaurant service [bar and food] personnel were awful, annoyed at being asked for a plate or fork - or just nonexistent, watching TV and avoiding the table. The food was fair. Not good value for the money.
Stayed 3 nights in Jul 2024