See all properties

Best Western Plus Hotel Universo

4.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Superior Room, 1 King Bed | 1 bedroom, premium bedding, memory foam beds, minibar
Exterior
Superior Room, 1 King Bed | 1 bedroom, premium bedding, memory foam beds, minibar
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

Explore the area

Map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Trevi Fountain
    ‪16 min walk‬
  • Colosseum
    ‪18 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, memory foam beds, minibar

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, memory foam beds, minibar

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | 1 bedroom, premium bedding, memory foam beds, minibar

Family Room, Multiple Beds, Connecting Rooms

10.0 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request) | 1 bedroom, premium bedding, memory foam beds, minibar

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(204 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | 1 bedroom, premium bedding, memory foam beds, minibar

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Twin Beds | 1 bedroom, premium bedding, memory foam beds, minibar

Comfort Room, 2 Twin Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | 1 bedroom, premium bedding, memory foam beds, minibar

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

1 bedroom, premium bedding, memory foam beds, minibar

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double With Extra Bed

  • Sleeps 3

Twin With Extra Bed

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

View all photos for Comfort king Room

1 bedroom, premium bedding, memory foam beds, minibar

Comfort king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort twin Room

1 bedroom, premium bedding, memory foam beds, minibar

Comfort twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

1 bedroom, premium bedding, memory foam beds, minibar

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite -two levels

1 bedroom, premium bedding, memory foam beds, minibar

Junior Suite -two levels

  • Sleeps 2
  • 1 King Bed

View all photos for Small Room

1 bedroom, premium bedding, memory foam beds, minibar

Small Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room - two levels

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room - two levels

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room

1 bedroom, premium bedding, memory foam beds, minibar

Comfort Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Single Room

1 bedroom, premium bedding, memory foam beds, minibar

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

1 bedroom, premium bedding, memory foam beds, minibar

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Similar properties

1 bedroom, premium bedding, minibar, in-room safe

Best Western Premier Hotel Royal Santina

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1008)
$218 nightly
The price is $218 total
includes taxes & fees
Best Western Premier Hotel Royal Santina

About this property

Best Western Plus Hotel Universo

4-star hotel in Rome City Centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Best Western Plus Hotel Universo offers 197 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Best Western Plus Hotel Universo features a full-service spa and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a rooftop terrace, a vending machine, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

Best Western Plus Hotel Universo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 3 and younger eat free breakfast.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1900
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number IT058091A1BKURIB8A

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1033 out of 1588 reviews
Rating 8 - Good. 393 out of 1588 reviews
Rating 6 - Okay. 118 out of 1588 reviews
Rating 4 - Poor. 30 out of 1588 reviews
Rating 2 - Terrible. 14 out of 1588 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A staff very helpful and friendly, overall we had a very enjoyable stay and would certainly recommend this hotel to our friends
Stayed 3 nights in Apr 2025

8/10 Good

Sergio

Stayed 4 nights in Apr 2025

10/10 Excellent

Catharina

Stayed 4 nights in Mar 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walking distance from the train station. The room was comfortable and clean. Friendly staff. City taxes way cheaper than Rome. Breakfast was great! Our checkout was in the morning and were able to leave our bags in storage while going around the city. Great stay!
Stayed 8 nights in Apr 2025

4/10 Poor

Laehee

Stayed 5 nights in Apr 2025

4/10 Poor

Alanna

Disliked: Cleanliness, amenities, property conditions & facilities
It’s conveniently located to the main train station but otherwise it’s a dated hotel. Room had no soundproofing from hallway or other rooms on the same floor or above. It was musty and not very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johan Ruby Mendez

Stayed 6 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

carlos

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at this hotel! It vas great! Fully recommended!
Stayed 1 night in Apr 2025

8/10 Good

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walk to the train, metro or stations all less than 5 minute. Around hotel there are many good restaurant . There are many other food options in the train stations too.Specifically thank for the reception guy, he is very nice and friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Claude

Stayed 2 nights in Apr 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rome April 2025

A three day stay after an 11 day cruise. A great spot to wind down, central to the main railway station, metro and bus services. So, in essence just a short ride away from all the major tourist attractions. It is a modern establishment, great amenities, great food, and very helpful and friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Quite familiar and very helpful staff. The breakfast buffet excellent
Stayed 2 nights in Apr 2025

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Overall the stay was ok. The hotel was pretty clean. Rooftop bar was closed for renovations. Breakfast Buffet that they push is overrated. Shuttle service is over priced , you are better off getting a taxi. Staff not very friendly and informative. For example, did not tell us about placing the card in a slot near the door for the electricity to work. Air conditioning did not work either. Room was so stuffy.
Stayed 7 nights in Mar 2025

8/10 Good

Hein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Universo was clean, staff were very helpful, and location was great. The hotel was close to main transportation hub, Termini Station. Also there were several good places to eat within the blocks surrounding the hotel. I would recommend this hotel.
Stayed 6 nights in Apr 2025

8/10 Good

geeta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient for location. Little pricey for the area of room but for its location convenience and its safety. Worth it
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness

Modern hotel

This was a nice & modern hotel for Rome. Room was nice but had a design flaw so effectively we had a glass window without any shutters or curtains and light flooded in all day and night. We had to escalate to hotels.com and the hotel changed our room the next day. The a/c of the first room also made a noise like a motorbike so in all we had a terrible night's sleep. The second room had a quieter a/c and no problems with windows but the shower door didn't close properly, leaking water all over the bathroom floor. It was fine for us, though. The hotel is a five-minutes walk from Termini station. The area is gritty with lots of touristy, expensive, terrible food options but we found one decent restaurant nearby. The hotel restaurant is also nice for dinner (avoid the pumpkin fusilli though). Staff was generally nice. We were surprised to be asked for a 3% tip when leaving. We didn't pay but it was awkward to be asked.
Stayed 3 nights in Apr 2025

2/10 Terrible

Chi sung

Traveled with group, Traveled with family
Disliked: Amenities
Terrible management and service
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Last night in Roma!

Easy check in and out. Great location! Room very comfortable, with everything you could need.
Stayed 1 night in Apr 2025

8/10 Good

Jeffrey, Arlington

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable, hotel. It worked well as a base for exploring Rome. The staff was helpful and provided good service. Lost a star due to the lack of coffee - they had a coffee bar but it was not attended to regularly. Only instant coffee was available in the room.
Stayed 5 nights in Mar 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property to stay at.
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The experience was good. They didn’t have the cool air conditioning turned on but when I asked about it they did later on. They even allowed me to gain entry into the room earlier than anticipated! This hotel was a great place to stay!
Stayed 2 nights in Mar 2025