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Best Western Plus Hotel Universo

4.0 star property

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Photo gallery for Best Western Plus Hotel Universo

Deluxe Room, 1 King Bed | View from room
Property preview
Superior Room, 1 King Bed | 1 bedroom, premium bedding, memory foam beds, minibar
Bar (on property)
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
$202
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Place, Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Place, Trevi Fountain
    ‪16 min walk‬
  • Place, Colosseum
    ‪18 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪36 min drive‬

Room options

View all photos for Comfort Triple Room

1 bedroom, premium bedding, memory foam beds, minibar

Comfort Triple Room

  • Sleeps 3

View all photos for Family Room

1 bedroom, premium bedding, memory foam beds, minibar

Family Room

  • Sleeps 4

View all photos for Junior Suite -two levels

1 bedroom, premium bedding, memory foam beds, minibar

Junior Suite -two levels

  • Sleeps 2

View all photos for Standard Single Room

1 bedroom, premium bedding, memory foam beds, minibar

Standard Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | 1 bedroom, premium bedding, memory foam beds, minibar

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, memory foam beds, minibar

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, memory foam beds, minibar

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request) | 1 bedroom, premium bedding, memory foam beds, minibar

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(226 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | 1 bedroom, premium bedding, memory foam beds, minibar

Family Room, Multiple Beds, Connecting Rooms

9.6 out of 10
Exceptional
(12 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Twin Beds | 1 bedroom, premium bedding, memory foam beds, minibar

Comfort Room, 2 Twin Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | 1 bedroom, premium bedding, memory foam beds, minibar

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(48 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort king Room

1 bedroom, premium bedding, memory foam beds, minibar

Comfort king Room

  • Sleeps 2

View all photos for Comfort twin Room

1 bedroom, premium bedding, memory foam beds, minibar

Comfort twin Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed) | 1 bedroom, premium bedding, memory foam beds, minibar

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Room

1 bedroom, premium bedding, memory foam beds, minibar

Small Room

  • Sleeps 2

View all photos for Superior Room

1 bedroom, premium bedding, memory foam beds, minibar

Superior Room

  • Sleeps 2

View all photos for Deluxe Room - two levels

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room - two levels

  • Sleeps 2

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About this property

Best Western Plus Hotel Universo

4-star hotel in Rome City Centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Best Western Plus Hotel Universo offers 197 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Best Western Plus Hotel Universo features a full-service spa and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

Best Western Plus Hotel Universo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 3 and younger eat free breakfast.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1900
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number IT058091A1BKURIB8A

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1023 out of 1574 reviews
Rating 8 - Good. 385 out of 1574 reviews
Rating 6 - Okay. 122 out of 1574 reviews
Rating 4 - Poor. 28 out of 1574 reviews
Rating 2 - Terrible. 16 out of 1574 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were so comfortable! Room was clean and quiet. Food at restaurant was delicious.
Stayed 2 nights in Jul 2025

8/10 Good

Zhifu

Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a very convenient location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Midian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Huguette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and welcoming staff! Walking distance to any tourist destination!
Stayed 2 nights in Jul 2025

8/10 Good

Cheriyan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning needs update . Otherwise it’s good place
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheryl

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Great location for food and transport. Bed very comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Azita

Liked: Staff & service, property conditions & facilities
Everything was excellent overall. The only minor drawback was the hotel’s location, which was a bit removed from major sightseeing attractions, making access slightly less convenient.
Stayed 10 nights in Jul 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the late night check in.
Stayed 1 night in Jul 2025

8/10 Good

ASSEGED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so clean and washroom was exceptional. Very convenient location especially for Rome Termini’s
Stayed 1 night in Jul 2025

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few minutes walk from Termini station. It is so convenient to the metro that it is easy to get to everything. This is the city and the area has the usual inner city issues. We plan to return to this hotel when we return to Rome.
Stayed 5 nights in Jul 2025

8/10 Good

Cherine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay but no parking
Stayed 1 night in Jul 2025

2/10 Terrible

Luis

Traveled with family and small children, Traveled with group
Disliked: Staff & service
Bad experience. My son forgot his shoes in the room. I called the day after the checkout and the shoes “were not found”. The cleaning crew obviously kept them and the hotel decided to lie about it. Very dishonest staff. I would not recommend this hotel for that reason, very bad experience. Will never return to this establishment.
Stayed 1 night in Jul 2025

6/10 Okay

Cristina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious, staff was friendly and accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and amazing staff. A fantastic breakfast buffet and very easily accessible location. Also the beds are insanely comfortable. Better than even St. Regis beds!
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

10/10 Excellent

michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean the staff are super friendly especially a wonderful receptionist that i dont remember her name, very well located
Stayed 2 nights in Jul 2025

8/10 Good

Lyn and John

Liked: Cleanliness, staff & service, room comfort

Close to station, hard work dragging case there!

We didn’t realise until check in that we had stayed here 8 years ago. The hotel has had a bit of a spruce up since then. We had a sizeable corner room, with a modern walk in shower. The lifts to the rooms a very small, so don’t go with heaps of suitcases. You get one bottle of complementary water and the room has a small fridge. The lobby has iced water and juice. We had a light meal on the rooftop lounge and the service was nice. I was surprised to be credited a small amount for my first night as my husband was not arriving until the next day. I had booked for us both but the gent checking me in adjusted the tariff. Be prepared for a 3% tip to be added to your total bill for all of the staff. This is not mandatory, but if you do ask to have it removed you will curtly be asked if there were any problems with your stay. Our preference is to tip the person we deal with directly, not people we never see!
Stayed 2 nights in Jul 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, close to restaurants, stores, the local market, and the Termini station. Great and complete breakfast buffet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel upon returning from a cruise. The check-in & check-out was quick and efficient. The front staff was very helpful securing our transportation needs. The room was extremely comfortable, large & very clean. The hotel had a beautiful rooftop bar and restaurant where we enjoyed a wonderful dinner with a gorgeous city view. They also had a delicious breakfast buffet. We will definitely stay here again when in Rome.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ganesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shawn

Stayed 1 night in Jul 2025

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was in a perfect location. Walking distance to everything, close to lots of restaurants and very close to the train station. The room was very clean and staff were very nice!
Stayed 3 nights in Jul 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Best Western Plus Universo for 4 nights and the hotel was stellar. It's just a few blocks from the Basilica of St. Mary Maggiore. Just an FYI, Uber is quite expensive in Rome, if you need a cab just go out and flag a white cab or ask the front desk to get a car service to the airport. It's not as costly as Uber.
Stayed 4 nights in Jul 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in great location
Stayed 2 nights in Jul 2025