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LH Grand Hotel Hermitage

4.0 star property

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January 2025

Photo gallery for LH Grand Hotel Hermitage

Lobby sitting area
Exterior
Bar (on property)
Property grounds
Dining

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Via Eugenio Vajna, 12, Rome, Lazio, 00197
  • Auditorium Parco della Musica
    19 min walk
  • Villa Borghese
    4 min drive
  • Via Veneto
    5 min drive
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    46 min drive

Room options

View all photos for Triple Room

Triple Room | Minibar, in-room safe, free cribs/infant beds, free WiFi

Triple Room

  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, free cribs/infant beds, free WiFi

Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, free cribs/infant beds, free WiFi

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

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includes taxes & fees
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About this property

LH Grand Hotel Hermitage

4-star hotel in Parioli
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room.
LH Grand Hotel Hermitage offers 116 air-conditioned accommodations with minibars and safes. This Rome hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This Rome hotel also offers a fitness center, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

LH Grand Hotel Hermitage is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
LH Grand Hotel Hermitage has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 20 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Self parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hermitage Hotel
Grand Hermitage Rome
Grand Hotel Hermitage
Grand Hotel Hermitage Rome
Hotel Grand Hermitage
Grand Hermitage
Grand Hotel Hermitage
LH Grand Hotel Hermitage Rome
LH Grand Hotel Hermitage Hotel
LH Grand Hotel Hermitage Hotel Rome

LH Grand Hotel Hermitage Reviews

Reviews

6.0
Rating 10 - Excellent. 32 out of 363 reviews" "
Rating 8 - Good. 112 out of 363 reviews" "
Rating 6 - Okay. 89 out of 363 reviews" "
Rating 4 - Poor. 84 out of 363 reviews" "
Rating 2 - Terrible. 46 out of 363 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

mathew

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
NO WATER!! OLD FIXTURES, WHEN WATER COMES WITH A TRICKLE YOU CAN BARELY SHOWER, NO HOT WATER, WILL CHARGE FOR BREAKFAST, TORN DRAPES, DIRTY ROOMS, FILTHY PLACE AND WE ARE SUPRISED THAT THE CITY LETS THIS PLACE OPERATE!! It’s definitely NOT a 4 star hotel, NO PARKING, WiFi only works in the lobby area!! Crazy worst experience ever!! I travel a lot and this is not even worth a 1 star
Stayed 4 nights in Oct 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never go back to this place. It was such a horrible experience. Staff are not helpful and friendly. No good customer service. Definitely not a place to feel comfortable.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The hotel was a little out of the way, Coates in what appeared to be a middle class residential section of Rome. It was hard to get Uber and it wasn’t a metro station. My room had lukewarm water for the shower and when I asked to h hangs rooms, I was told that someone would come within the hour to fix it. They never came. Also there was mold in the shower grout/tile as well.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Good Breakfast Good Coffee Service. Staff very attentive at Breakfast
Stayed 2 nights in Oct 2019

2/10 Terrible

Jackie, New York, NY

Traveled with partner
Disliked: Amenities, property conditions & facilities
No amenities, poor internet, tiny beds, no heater. This hotel should have been rated 2 star at most.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 15 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Amenities
Stayed 3 nights in Oct 2019

6/10 Okay

Suzysez, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
The blonde old crone who checks in was awful and accused me of smoking in my room (UNTRUE) when I complained about the AC. She then offered me another room when I showed her my nicotine patch (she had seem me smoking outside earlier). The AC made noise but no cooling or fan detected. The other staff were extremely nice. The bathroom was a marble death trap with no grab bars. I didn't plan well when I booked this hotel; it's WAY far on the edge of Rome. If you want isolation and it isn't HOT, it's fine. Again, the desk staff were extremely nice and the lobby was well cooled. Don't be fooled by that.
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Sep 2019

2/10 Terrible

Alex, Bordeaux, France

Traveled with family
Disliked: Amenities, property conditions & facilities
This place is a joke , old hotel in terribly need of improvement . You can rate it 2 star if you feel generous but no . Better sleep on the street honestly or pay 30 , 40 extra euros and get a decent hotel . Good location but that's all . Everything is in bad shape ....walls are coming apart , mattress with springs coming out , dripping water and the worst of all in our room was the noise the phone was making every time the neighbors were flashing the toilet
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some investment could transform this hotel to what was its apparent former grandeur however, it has become rather rundown, shabby and quite frankly poorly maintained and dirty. We had to change rooms as my son had been bitten all over his legs in bed on the first night. The air con blew out dust causing us all some breathing difficulties and so remained off most of the time. On another day my son and wife became trapped in the room as the door handle mechanism was faulty. The auxiliary staff seemed overworked and tired and some of the reception staff seemed disinterested and bored with the exception of one who was on duty in the morning and was pleasant enough. The final straw came on the final day just as we were about to leave; whilst waiting with our baggage in reception, one of our suitcases fell into a plinth with a pottery bust on top, breaking said bust. Aghast at this, we were very apologetic. The receptionist said he would have to phone his manager and returned to inform us we would have to pay 100 Euro's. When I informed him we had no cash and offered him a card payment, he instructed me to go to a ATM and withdraw the cash. As we were about to be picked up to return to the airport and still embarrassed by the incident, I naively obliged. It was only later I realised they would have been insured and I had been hasty in paying the money. Rome is an incredible and beautiful destination, the hotel and air travel rather spoiled the rest of the experience.
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
You can imagine that years ago it would of been a beautiful hotel but it was run down many things broken and damaged not been looked after very well very dirty a hole in the bathroom floor damp throughout the room and bathroom out of date products in mini fridge lids rusty wardrobe had masking tape to keep the rail up no hangers the door looked like had been broken into many times holes in bedsheets skirting board not attached handles missing on draws no WiFi no bar ever open didn’t go for breakfast due to cleanliness of hotel we did complain to Expedia as they recommend hotel and we wanted to be moved however they alerted the hotel and from there was very awkward with hotel staff
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
The terrace view was amazing but the rest was average to below average. My room had little bugs on the ceiling, they did not leave soap, shampoo or bathroom tissue on a daily basis. The phone in the room didn’t work. The blow dryer in the room broke the second day I was there and even though I told the front desk, it was never replaced. The bidet has a horrible water leak. There was no closet. There were no vending machines or ice anywhere on property. It was far from any restaurants or cafes to eat or somewhere to buy food. Hotel has a dining area but only breakfast was served. There was no help with luggage. It was not worth a 3.5 star rating like it said on Travelocity.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Property was as expected, although further from town than i expected
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The pictures look great, and although it is impressive at first glance, look closer and it’s a shabby mess. The concierge seem to hate their job and when I mentioned that the fridge in my room was broken an apology was all I got, nothing was fixed. If a broken fridge was the only thing wrong then that’d be fine, but the aircon was broken and the shower rail came off in my hand hands. All around the hotel are peeling wallpaper, grubby paintwork, loose door handles and dangling curtains. On our second night there was a power cut followed by a really quite spectacular concert/fireworks display at midnight and beyond. It seems that the hotel is next to some kind of venue as the next night was the same. Sleeping was impossible. On a positive note, the waitress in the breakfast room was nice and helpful, the breakfast was pleasant, although the water offered was warm and from a shared bottle. Really, it all comes down to the fact that it’s cheap. If you’re looking for that then these little problems will be acceptable.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a bit out of the way, and transit being not so great in Rome, it takes some time each day to get to the interesting stuff. Otherwise it's pretty good, but the little details make it hard to consider it a 4 star hotel.
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed stinks. The property wasn’t taken care well. It’s even than a guesthouse.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I loved the beautiful old style building. The way it was decorated, very unique. The area of Rome was so different than being right in the city. Lovely to see big trees and the gardens. Not too far by bus. Cute little cafes nearby for a drink or lunch.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Stayed 8 nights in Dec 2018

4/10 Poor

Zion

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018

4/10 Poor

Lidor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

2/10 Terrible

Rory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible “hotel”
Horrendous! Never stayed in such a dirty and un hygienic hotel in my life! The first room we were put in you looked in the mirror and you couldn’t see yourself because of the amount of dust that was in there! Do yourself a favour and don’t go there. Breakfast was rubbish basically nothing out at all.
Stayed 3 nights in Oct 2018