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Hotel Best Roma

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Best Roma

Terrace/patio
Superior Triple Room | Bathroom | Shower, hair dryer, slippers, bidet
Interior
Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Interior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
Via Di Porta Maggiore 51, Rome, RM, 185
  • Basilica di Santa Maria Maggiore
    17 min walk
  • Teatro dell'Opera di Roma
    3 min drive
  • Colosseum
    4 min drive
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    42 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Triple Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Small)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room (Small)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Napoleon Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very Good, (1007)
The price is $137
per night
$166 total
includes taxes & fees
Jan 7 - Jan 8
Napoleon Hotel

About this property

Hotel Best Roma

4-star hotel in Rome Historic Centre
Along with a bar/lounge, this hotel has a rooftop terrace and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, 24-hour room service, and a meeting room.
Hotel Best Roma offers 60 accommodations with minibars and laptop-compatible safes. 20-inch LCD televisions come with digital channels.

Bathrooms include showers, slippers, bidets, and hair dryers. This Rome hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a meeting room and limo/town car service. This family-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides a theme park shuttle, a train station drop-off service, and a bus station shuttle. Onsite parking is available (surcharge).

Hotel Best Roma has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 20 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways

More

  • 1 building
  • 5 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number IT058091A12Z3LVWF7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Hotel Roma
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Best Roma Rome
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Hotel Best Roma Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 444 reviews" "
Rating 8 - Good. 190 out of 444 reviews" "
Rating 6 - Okay. 101 out of 444 reviews" "
Rating 4 - Poor. 30 out of 444 reviews" "
Rating 2 - Terrible. 22 out of 444 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were a bit concerned with the negative reviews before we went. The rooms are basic but clean and cleaned every day. Breakfast is what you would expect in any hotel in Italy. The staff were helpful and accommodating to requests for additional tea and coffee in the garden area. There is graffiti on the walls in the street but you see that all over Rome. The hotel was close to a supermarket and dining options and a couple of blocks from the metro.
Stayed 5 nights in Sep 2023

10/10 Excellent

Pauline

Stayed 2 nights in Sep 2023

4/10 Poor

Lisa

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Hotel is very dirty. Location in bad area.
Stayed 3 nights in Jun 2023

2/10 Terrible

joaquin

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Area isn’t good the hotel looks much better at the internet . It’s need a lots of maintenance
Stayed 3 nights in Jun 2023

10/10 Excellent

Daniel Berhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
The staff was very nice and helpful, especially the young man from Bangladesh
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

MichaelandRuth, Charleston, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right for us,. the room, the breakfast bar and the maid service. She changed the bed everyday. The bed was so nicely made it felt like the sheets were ironed. Very Very clean, the whole place. Quaint and nice
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel but not the best area
Hotel was friendly and clean . Breakfast was very good
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel
Hotel Best is on an extremely busy and noisy street. It is old, dark and uncomfortable. The only plus is the pretty patio near the breakfast area. Breakfast is not particularly good or pleasant. Don’t go there.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great rooms and outside area for breakfast. A little far from the city center, maybe 20 min walk to the Colosseum. The service was also great, but a tad confusing. One man claimed the hotel didn’t offer transportation to/ from the airport and hotel, but another man was able to book my party a shuttle from the hotel to the airport for only €15 per person. Nonetheless, they do accommodate, the employees just need to communicate a bit more
Stayed 4 nights in Jun 2018

6/10 Okay

Sam, England UK

Liked: Cleanliness, staff & service
ADEQUATE FOR SHORT STAY
Nice hotel The room was okay for a short stay due to its smallness. The breakfast was again okay though again the room was small but it was never overcrowded. We were able to get hot drinks up until 2000 hrs. from a machine in the breakfast room. The travel was by Tram 5 or 14 from The Rome Termini takes only 4 minutes. The connection for travel around Rome was a 5 minutes walk to the Metro at Manzoni. The Metro gets very crowded .
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!!
The hotel is VERY CLEAN, close to metro station and tourist attractions. Excellent service. Staff are very helpful, especially ARUSH. Free breakfast and strong WiFi connection.
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location, and very friendly staff. But rooms were small, breakfast had very limited choices and was very cramped, often area was too small for the number of guests, the deco was dated, there was no glassware when we asked for glasses in the evening was given plastic cups. Every morning we found the showers didn't provide enough hot water, it was bearable but water would get cool during shower, so wasn't enjoyable. Most definitely NOT a 4* hotel!! I would rate it 2-3*. I would only recommend if getting a very cheap deal or price is comparable to other 2-3* accommodation.
Stayed 3 nights in Oct 2017

8/10 Good

Julie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel and very good location
This is a great little hotel just outside the main historic centre but within easy walking distance of all. The Coliseum is the closest and takes about 20 minutes to get there, 10 minutes to the nearest Metro station (very easy to navigate) and several nice local restaurants with good food. The staff in the hotel are friendly and helpful, rooms clean and comfortable, good shower and plenty of hot water. Breakfast is good, all buffet self service but did lack fresh fruit. Other than that all good and would highly recommend.
Stayed 4 nights in Oct 2017

6/10 Okay

Jewels, Essex Uk

Liked: Cleanliness, staff & service
Small hotel but good for the price
Nice staff. Nice outside area and small roof terrace. Not much to do immediately outside but more restaurants are a walk away Only complaint would be that the bath didn't drain well at all when having a shower - mentioned to them a few times and they stated it was ok.( which it wasn't) 1.9 miles to Colluseum. Easy stroll on a nice day Staff helpful in ordering taxis. Overall good for those on a budget
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
A Fair Hotel - you get what you paid for
Room: I stayed in two different rooms in the hotel: - do NOT let them put you in a room on the bottom floor facing the street. This is the room I INITIALLY got. The air conditioning wasn't working properly and the Tram is very loud. Couldn't get any sleep at all. It was like sleeping next to a runway. - The shower has a very unusual set up... instead of a shower curtain, they have a glass barrier/door that only extends HALF the length of the tub. You have to be very careful in order for water not to get all over the floor. - the mini safe they provided was also labelled as "out of order".... After complaining about these things, the concierge allowed me to switch to a room on the third floor, facing AWAY from the street. - air conditioning was awesome, shower was cramped but adequate. No real complaints. Common areas: - the hotel is very small. The breakfast is very minimal ( cereal, bread, deli meats, juice, coffee). The dining room is very cramped. - nice dining area in back. Location: Pros: - less than 10 min walk from the closest metro station. Less than 5 min walk to a convenient tram stop. - you can get pretty much anywhere you want to visit in Rome in less than 30 minutes from here. - a couple of restaurants, a super market, a gelato place and plenty of convenience stores within 10 minute walk west. Cons: - hotel is located facing a busy road with a tram line on it (VERY LOUD if your room faces the street). - the area just north of the hotel is pretty sketchy
Stayed 5 nights in Jun 2017

8/10 Good

Small family

Liked: Staff & service
Good price for a hotel
We stayed in a triple room with our daughter. It had a double bed and a twin bed with little space to walk around. Room and bathroom were in good condition. We had hot water and clean towel service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest Staff Ever!
The staff at this hotel was EXCELLENT! Very kind and accommodating. They went above and beyond the first night we were there in helping us with my mom in her confused state. Gave us an excellent recommendation for a restaurant that was close to the hotel. The breakfast provided was great too! Plenty of fresh meats and cheeses and bread!

6/10 Okay

Paul, Cape Town

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Does not deserve 4 stars
Room small, bathroom even smaller, no hot water during daylight, staff nice, breakfast OK, close to Metro and busses, and Colloseum

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near enough to facilities
Handy to restaurants,not the best view out front but clean & tidy with polite staff . Smart interior with comfy beds. Shower cold on the Saturday but fine the rest of the time.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Short cheap break we needed!
We arrived to a warm welcome! Had a room 401 which was nice! But no hot water for most of the day! As all I wanted was a warm shower before I set off to see beautiful Rome! But had to have when we got back in the evening! Breakfast is continental love the rolls! But gets a bit boring after 4 mornings of exactly the same! I will say it's quite far out! On the first night of coming home I felt unnerved walking back to the hotel! But then got to know area was ok & felt safe! Thanks for a pleasant stay!

8/10 Good

Rachel, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely hotel. Great staff. Very welcoming and helpful. Room was clean and comfortable. Little bit noisy with the trams outside as it was a room at the front of the building, but was fine. Close to metro and within walking distance of main attractions of Rome. Would definitely recommend to a friend or stay here again.

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Rooms were very clean and cleaned every day, staff were helpful and location is good - 5 minute walk to the tube which is only a few stops from all the main sites