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Hotel Ciao

1.0 star property

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Photo gallery for Hotel Ciao

Superior Double or Twin Room | Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace
Classic Double Room | Down comforters, in-room safe, desk, laptop workspace
Staircase
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet friendly
  • Air conditioning
  • Housekeeping
  • Free WiFi
$129
includes taxes & fees
Nov 20 - Nov 21

Explore the area

View in a map
Via Marsala 96B, Rome, RM, 185
  • Place, Colosseum
    ‪20 min walk‬
  • Place, Spanish Steps
    ‪5 min drive‬
  • Place, Trevi Fountain
    ‪5 min drive‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Down comforters, in-room safe, desk, laptop workspace

Classic Double Room

8.6 out of 10
Excellent
(11 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Down comforters, in-room safe, desk, laptop workspace

Classic Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room | Down comforters, in-room safe, desk, laptop workspace

Classic Triple Room

  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, Shared Bathroom

Down comforters, in-room safe, desk, laptop workspace

Double Room, Shared Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Quadruple Room

Down comforters, in-room safe, desk, laptop workspace

Classic Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Down comforters, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Down comforters, in-room safe, desk, laptop workspace

Deluxe Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Down comforters, in-room safe, desk, laptop workspace

Superior Double or Twin Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Down comforters, in-room safe, desk, laptop workspace

Superior Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About this property

Hotel Ciao

Rome hotel connected to a rail/subway station in Rome City Centre
Concierge services, tour/ticket assistance, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hotel Ciao offers 15 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. Televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Hotel Ciao features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This Rome hotel also offers a front-desk safe and an elevator.

Hotel Ciao is a smoke-free property.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator (23 inch wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ciao Hotel
Ciao Rome
Hotel Ciao
Hotel Ciao Rome
Hotel Ciao Rome
Hotel Ciao Hotel
Hotel Ciao Hotel Rome

Hotel Ciao Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 73 out of 171 reviews
Rating 8 - Good. 55 out of 171 reviews
Rating 6 - Okay. 26 out of 171 reviews
Rating 4 - Poor. 7 out of 171 reviews
Rating 2 - Terrible. 10 out of 171 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and staff
Stayed 2 nights in Jul 2025

10/10 Excellent

christopher d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best place to stay if you’re traveling through Rome and need a place for a night or two. The very best!
Stayed 2 nights in Jul 2025

10/10 Excellent

McKenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ciao was a great stay. Staff were friendly and super helpful. The location is secure and convenient. Would stay there again and recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hhe staff was some of the friendless I’ve encountered!!
Stayed 3 nights in Jul 2025

6/10 Okay

Josephine

Stayed 3 nights in Jul 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities
Liked the quiet bedroom. Didn't like many key entry and no elavator to 2nd fl.
Stayed 1 night in Jul 2025

8/10 Good

Min Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the Rome terminal station which has many options for food and shopping. There's a big supermarket across the street as well. Staff at check-in help you get familiar with the city and give you tips for sightseeing. Bathroom is pretty crammed, the only downside.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffeny

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Aurélien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff and great location

Fantastic service, friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Katey

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, right next to the main train station, lots of food options and supermarket. Staff were really friendly and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very great stay! The lady at the front desk was very welcoming, friendly and helpful. This hotel was in a good area, I was a bit nervous about staying near the train station, but we didn’t have any issues, even when walking at night. We were able to walk to all the big sights in one day and there were plenty of great restaurants in the area. Would definitely stay again!
Stayed 2 nights in Jun 2025

2/10 Terrible

James

Stayed 2 nights in Jun 2025

10/10 Excellent

Dayli

Stayed 2 nights in May 2025

10/10 Excellent

Cheryl Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this small hotel. The service at the front desk was very friendly and helpful. My room was the perfect size for 1 person. It had everything I needed. The location was convenient to the termini and there was a grocery store across the street. I walked a lot and found it very doable but I also took advantage of the metro just down the street. Would definitely stay here again if I ever get to come back to Rome.
Stayed 3 nights in May 2025

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

10/10 Excellent

Philip

Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ciao is Great!

The place is charming. It isn't the ideal location period literally looks at the train station and it's convenient to grocery store shops. I mean, of course, the train station is full of shops. Is like a shopping mall. So everything designer and good restaurants are right there. And the people that. Run, the place are fabulous.They're so nice and so caring.And so understanding and so polite.I love that just genuinely humbling kind people. I loved it.The place is not fancy But it's perfect.It's very homey , it feels like a place you could stay for A long time and it feels very nostalgic.
Stayed 2 nights in Mar 2025

8/10 Good

Analisa

Stayed 3 nights in Mar 2025

10/10 Excellent

Nadia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly receptionist, Ruby welcomed us with a lot of information of activities, provided a map and gave us all the directions to the main attractions. We’ve got a free upgrade into an annex building around the corner, very nice, spacious and clean room. Quiet space. Walkable distance to all main interest points. I recommend this place and I would love to come back! Well done! Thanks.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael, Millington

Liked: Cleanliness, staff & service, property conditions & facilities
It was an eccellent value for the price
Stayed 1 night in Nov 2024

10/10 Excellent

Gary, Parkersburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a couple from US. Hotel Ciao was clean, sheets were crisp and white, room was large, staff was friendly and very helpful. Location was extremely convenient 1 block from train, metro and bus station. Nearby dining opportunities were plentiful, good and well priced. We will stay at Hotel Ciao again next time we go to Rome.
Stayed 5 nights in Nov 2024