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Hotel Raffaello, Sure Hotel Collection by Best Western

3.0 star property

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Photo gallery for Hotel Raffaello, Sure Hotel Collection by Best Western

Food and drink
Exterior
Lobby
Superior Room, 1 King Bed, Non Smoking, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via Urbana 3/5, Rome, RM, 184
  • Colosseum
    ‪13 min walk‬
  • Trevi Fountain
    ‪16 min walk‬
  • Spanish Steps
    ‪19 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪28 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

Comfort Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

9.4 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Terrace

Superior Room, 1 King Bed, Non Smoking, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Terrace

9.6 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(48 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Economy Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort King Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Raffaello, Sure Hotel Collection by Best Western

3-star hotel in Rome City Centre
Along with a rooftop terrace, this smoke-free hotel has coffee/tea in a common area and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
Hotel Raffaello, Sure Hotel Collection by Best Western offers 41 accommodations with minibars and safes. A pillow menu is available. 21-inch LCD televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Rome hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Raffaello, Sure Hotel Collection by Best Western features a rooftop terrace, multilingual staff, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. This Rome hotel also offers laundry facilities, dry cleaning/laundry services, and limo service.

Hotel Raffaello, Sure Hotel Collection by Best Western is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 31 per day)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 10 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Welcoming dogs only
2 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Nearby parking fee: EUR 31 per day (262 ft away)
  • Pet fee: EUR 30 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT058091A1QBZA52YG

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Raffaello
Hotel Raffaello Rome
Raffaello Hotel
Raffaello Rome
Hotel Raffaello Rome
Raffaello Rome
Hotel Hotel Raffaello Rome
Rome Hotel Raffaello Hotel
Hotel Hotel Raffaello
Raffaello
Hotel Raffaello
Raffaello, Sure Collection By
Hotel Raffaello, Sure Hotel Collection by Best Western Rome
Hotel Raffaello, Sure Hotel Collection by Best Western Hotel

Hotel Raffaello, Sure Hotel Collection by Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1003 reviews
Rating 8 - Good. 313 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chie

Stayed 4 nights in Apr 2025

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. The room and bathroom were much larger than expected and very comfortable. The staff were lovely and the rooftop bar waa beautiful at sunset
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities, room comfort

Enjoyable Stay

Good location, great staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was vey engaging and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great solo traveller hotel

Great little hotel in the centre of Rome. Nothing fancy and slightly dates, but great service, daily room clean and free luggage storage. I was a solo traveller and my single room had a pretty big bed (small double), fridge, great shower, desk and view from the window. Only a 5 minute walk from the Forum and 10 mins to Colosseum. Very safe area close to train station, metro and dozens of restaurants. Perfect hotel for solo travellers on a budget.
Stayed 2 nights in Mar 2025

10/10 Excellent

Angie, San Antonio

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, the hotel clean and good location to go everywhere by foot
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, just 15 min walk to Rome Termini train station, 10-30 min walk to Trevi Fountain, Palazzo Romano and The Pantheon. During this walk you will find a lot of Restaurants and shops. Couple of groceries stores nearby. No metro in the vicinity but at Termini station. At our second stay we received a room upgrade, wonderful room, big, pritty and spacious. A little expensive but recommended hotel. Thanks Expedia for the Champagne and Proseco bottles, great!
Stayed 1 night in Mar 2025

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Colosseum and Rome Termini station. The staff was nice. We had a short stay, one night, so I cannot speak about all the amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

jonathan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena propiedad. Excelente ubicación, se puede ir caminando a pocos minutos al coliseo y otros lugares emblemáticos.
Stayed 2 nights in Mar 2025

2/10 Terrible

Suneet

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Luis

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location was good. staff friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5

Our room was decorated with rose petals for our anniversary which was lovely. The staff were great. The hotel was located around 10-15 minutes from the colosseum but the Trevi fountain was about 25 minute walk. There is a metro stop not far away but we didn’t use it. Relatively good location. The only reason why I gave 4 stars in one category was because the double bed was actually two singles pushed together - which was just annoying.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ayman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Rome. Definitely recommend it.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Location is great. Room was nice and we were able to check in early. It was odd when paying the tax at checkout that we were asked to tip the staff. A first for me actually.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and loved my stay. Will be back in April!
Stayed 1 night in Feb 2025

10/10 Excellent

Angelo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk never returned my credit card. I waited in lobby for 20 minutes for a cab during that time my card was never returned. it was early in the morning so maybe we both weren’t thinking straight but i’m not the one working.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was always clean. The staff were amazing and the breakfast delicious. Definitely, I recommend the Hotel!
Stayed 4 nights in Jan 2025

8/10 Good

maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very central to most tourist sites. Apart from one guy at the desk who greeted us the first night but never saw again, everybody was very kind and helpful. The room was clean. There were windows in the room but no safety and we had kids and the room was really high up so we couldn’t really open them. But it was a nice hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely 4 stars - very friendly staff and good service
Stayed 5 nights in Dec 2024

8/10 Good

Syed, Atlanta

Stayed 1 night in Dec 2024

6/10 Okay

Nestor A

Pillows are like rocks
Stayed 1 night in Dec 2024