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Hotel Smeraldo

3.0 star property

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Photo gallery for Hotel Smeraldo

Terrace/patio
Codice camera: Suite Balcony, Edificio separato | Minibar, in-room safe, laptop workspace, blackout drapes
Lobby sitting area
Lobby sitting area
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Via dei Chiavari 20, Rome, RM, 186
  • Piazza Navona
    ‪5 min walk‬
  • Pantheon
    ‪5 min walk‬
  • Trevi Fountain
    ‪13 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Suite, Edificio separato

Family Suite, Edificio separato | Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, Edificio separato

  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room, Annex Building

Single Room, Annex Building | Minibar, in-room safe, laptop workspace, blackout drapes

Single Room, Annex Building

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room (Small)

Room (Small) | Minibar, in-room safe, laptop workspace, blackout drapes

Room (Small)

  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Annex Building

Superior Double or Twin Room, Annex Building | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Double or Twin Room, Annex Building

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Codice camera: Suite Balcony, Edificio separato

Codice camera: Suite Balcony, Edificio separato | Minibar, in-room safe, laptop workspace, blackout drapes

Codice camera: Suite Balcony, Edificio separato

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room

Minibar, in-room safe, laptop workspace, blackout drapes

Superior Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

Minibar, in-room safe, laptop workspace, blackout drapes

Superior Room, Balcony

  • 118 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Minibar, in-room safe, laptop workspace, blackout drapes

Comfort Room

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Annex Building

Premium Room, Annex Building | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, Annex Building

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room, Balcony, View

Free toiletries, hair dryer, bathrobes, towels

Single Room, Balcony, View

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, Annex Building (Small)

Room, Annex Building (Small) | Minibar, in-room safe, laptop workspace, blackout drapes

Room, Annex Building (Small)

  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Annex Building

Deluxe Room, Annex Building | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, Annex Building

  • City view
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Terrace, Edificio separato

Junior Suite Terrace, Edificio separato | Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite Terrace, Edificio separato

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Hotel Smeraldo

3-star hotel in Rome City Centre
This smoke-free hotel features a bar/lounge, a rooftop terrace, and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
Hotel Smeraldo offers 50 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This Rome hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Hotel Smeraldo is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 55 per day); reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 0)
  • Nearby parking fee: EUR 55 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Property Registration Number IT058091A1ENIPAIDB

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 October to 15 March

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smeraldo
Smeraldo Hotel
Smeraldo Hotel Rome
Smeraldo Rome
Hotel Smeraldo Rome
Hotel Smeraldo
Hotel Smeraldo Rome
Hotel Smeraldo Hotel
Hotel Smeraldo Hotel Rome

Hotel Smeraldo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Welcoming staff, good standard of upkeep in the hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Archana

Stayed 3 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, fantastic staff, great breakfast and comfortable room. Second visit in the past two months. My new go-to place to stay in Rome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Evelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Samual was amazing
Stayed 5 nights in Feb 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay in an Amazing Hotel.

An amazing and well located hotel, within easy reach of all the main attractions. All of the staff go above and beyond to help you in any way they can, they are a true credit to the hotel. Breakfast is good and the rooftop bar offers so quiet space to wind down with a cocktail. I would definitely recommend this hotel to anyone wishing to visit Rome to see the sights.
Stayed 4 nights in Feb 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always worth a visit

We have been several times to stay at the Smeraldo, welcomed back like old friends. Staff remembering us..
Stayed 4 nights in Jan 2025

10/10 Excellent

Shlomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Berta

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place convenient to shop some restaurants the staff overall was good, except the manager, Masimo did not care about Customer Service. I understand he was busy running in the business but with Customer Service was zero. And when he decide to help us was very rude
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent friendly hotel with rooftop bar and restaurant
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff, Clean comfortable room, wonderful breakfast. Close to many amenities and attractions. Will definitely be returning when I come back to Rome!
Stayed 2 nights in Jan 2025

10/10 Excellent

Nohemi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Breakfast staff was very attentive to our needs. Great baristas.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and very good accommodations

This was my second stay at this hotel, and I would stay here again. It’s central to all the major sites. I had a single room, so while small, still had plenty of room for my luggage and had a nice little balcony.
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Stayed 2 nights in Jan 2025

10/10 Excellent

Rustin

Stayed 4 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location ! Decent rooms clean ! Great free Buffett breakfast daily and lovely rooftop bar !
Stayed 5 nights in Dec 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Stayed 3 nights in Dec 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfectly located if you want to be in the center of the older part of Rome. I have stayed here before because of its location, helpful staff, excellent breakfasts, and reasonable price. The rooms are small - at least the ones I book - but comfortable. Because it is an old building each room differs somewhat in size and configuration, something quite normal in older hotels in Italy.
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location

Perfect location, central to all the major sites. My single room was small, but comfortable and I enjoyed my little balcony.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a boutique hotel on a small side street just a few blocks off the main Via Arenula and within a few blocks of the Campo de Fiori. The front desk staff was extremely helpful - they arranged for our transportation from the cruise port to the hotel and from the hotel to the airport. A buffet breakfast was included at the adjacent cafe. There’s a rooftop bar as well. Great for a drink after a day of exploring. Even though it was in a very busy area, the rooms were quiet. No street noise. The rooms are small, typical of an Italian hotel in an old building, but well appointed, with a decent amount of storage. The bathroom was tiny, but modern. We were very pleased overall.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a wonderful experience at this hotel. The location was in close proximity to great dining, gelateria, and Piazza Navona.
Stayed 5 nights in Dec 2024