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Mama Shelter Roma

4.0 star property
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Photo gallery for Mama Shelter Roma

Reception
Reception
Rooftop terrace
Front of property
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Bar
  • Gym
$254
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Via Luigi Rizzo 20, Rome, RM, 136
  • Vatican Museums
    ‪8 min walk‬
  • St. Peter's Basilica
    ‪13 min walk‬
  • Sistine Chapel
    ‪13 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 Double Bed (Large Mama)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed (Large Mama)

9.4 out of 10
Exceptional
(12 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Medium Mama)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed (Medium Mama)

9.0 out of 10
Wonderful
(39 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 1 Double Bed with Sofa bed (Large Mama)

1 bedroom, in-room safe, desk, laptop workspace

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

8.6 out of 10
Excellent
(13 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (XL Mama)

1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed with Sofa bed (XL Mama)

8.6 out of 10
Excellent
(9 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Balcony (Large Mama)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Balcony (Large Mama)

9.0 out of 10
Wonderful
(13 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Balcony (Medium Mama)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Balcony (Medium Mama)

9.0 out of 10
Wonderful
(12 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mama Shelter Roma

4-star hotel in Vatican
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mama Shelter Roma offers 217 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Mama Shelter Roma features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of 2 meeting rooms and coworking spaces. This family-friendly hotel also offers a fitness center, a sauna, and a rooftop terrace.

Mama Shelter Roma is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Winter Garden - Onsite restaurant.
Mama Pizzeria - This restaurant specializes in pizza. Open daily.
Summer Garden - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mama Pizzeria
  • Summer Garden
  • Winter Garden

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (29 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Pool access available from 6:00 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mama Shelter Roma
Mama Shelter Roma Rome
Mama Shelter Roma Hotel
Mama Shelter Roma Hotel Rome
Mama Shelter Roma (Opening May 2021)

Mama Shelter Roma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 560 out of 856 reviews
Rating 8 - Good. 186 out of 856 reviews
Rating 6 - Okay. 67 out of 856 reviews
Rating 4 - Poor. 26 out of 856 reviews
Rating 2 - Terrible. 17 out of 856 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Location is good for Vatican but not great for other stuff . Would come again.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice clean hotel the staff were very nice and helpful especially sam and pesocoto had very nice dinner on roof top restaurant was a very nice place to stay
Stayed 7 nights in May 2025

10/10 Excellent

Will

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is great value and really vibie. Staff were great beds where comfy and the decor was ace, my only notes would be that the lack of tea and coffee making facilities in the rooms made it hard to tempt my significant other out of bed in the morning. The other thing, and this was weird. If went to the main bar on floor one they would send you to the roof bar on the sixth floor and if you went to the roof bar they would send you too the main bar. We were there for four nights and this happened most days at least once.
Stayed 4 nights in May 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located near the vatican , near metro station and it is very easy to travel accross the city. the breakfast is great, one of the best i ate in europe. the onle small problem, they don't give water bottle in the room/
Stayed 2 nights in Apr 2025

10/10 Excellent

Fabio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was Amazing
Stayed 6 nights in May 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside was very neat. However i am still unsure if this was a family hotel or love hotel. There were lots of kids but the lobby had a kinky toy box you could buy and the TV had XXX pages you could press when just trying to access the free movies. The A/C would not work half the time even after trying to bring someone to take a look it was either 19 c or 26 c. Room was smaller than expected but I liked how the tv could come out and the bathroom was a decent size the pool was neat but im still confused about the reserved times when everyone showed up at the same time anyways. My main downside was while it was very convienent to have underground parking there was netting to keep the pigeons out but all it did was lock them in so our car got covered in poop and there were multiple dead pigeons hanging from the netting. Hotel was clean besides parking garage, staff was friendly, dinner was great. Conveniently located close to Metro.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Stayed 5 nights in Apr 2025

6/10 Okay

Julian

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Breakfast tasted really fresh, room was spacious - spa was packed and unusable even with timeslot system. Steam room and pool were only amenities besides tons of chairs, TV had chromecast, airplay did not work, not much to watch internally, wifi was pretty inconsistent. Staff were very nice and helpful with good recommendations for local places. Property was a bit lacking for price, laundry service was unnecessarily expensive.
Stayed 12 nights in Apr 2025

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this spot. Great breakfast. Cool vibe. Hip staff. Reminded me of NYC. The front desk even let us get in a little early, which I needed. Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Khary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose, Santa Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the vatican, metro station about a block away, rooms very clean and large not your typical european size room, breakfast buffet was really not too great but ok
Stayed 6 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with family
Disliked: Amenities
Good location and employees
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer, Rocky Hill

Stayed 2 nights in Apr 2025

8/10 Good

Thuy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and unique. The restaurant in the hotel was delicious and easily accessed.
Stayed 6 nights in Apr 2025

8/10 Good

Yailen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is good. It's clean, spacious rooms, but the dining is not good and it is far from the main attractions.
Stayed 2 nights in Apr 2025

10/10 Excellent

Selwyn Somes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and friendly staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Jovita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Sleep at Mama Shelter

The main reason to recommend Mama Shelter is their beds. Extremely comfortable! Nice vibe overall. Good plentiful breakfast and very good drinks/food choices for dinner. Staff very helpful and genuinely doing a great job. They have a rooftop bar section that gives one more reason to stay inside the hotel. Highly recommended.
Stayed 6 nights in Mar 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel! The front desk staff were very helpful and friendly. Made us feel welcome from the moment we walked in. A real boost of confidence having never been to Rome and not speaking Italian. The neighbourhood felt entirely safe with grocery stores and a Metro stop very close by. While not in the heart of tourist Rome we actually preferred it, it wasn't insanely crowded like the Vatican or other popular tourist areas. We walked most everywhere anyway. The room wasn't huge, and there wasn't any storage furniture, no dresser or anything, but there was a large bathroom. A safe, mini fridge, large windows that opened, to a degree. A lovely rooftop patio with a great nighttime view, a small pool and sauna. The steam room was closed for the duration of our nine night stay. We only had one meal at the hotel, wasn't great. Some of the best food I've ever had was in Rome, but this to my mind was sub par. The staff took forever to serve us, even water, felt like the younger serving staff didn't care at all. Maybe it was just bad luck, I suspect this wasn't the norm, but we didn't go again. Seemed a little tailored to a tourist crowd that didn't know any better. But in fairness we only tried it once. But in the end that didn't matter much, there are no shortage of amazing dining experiences to be had (it is Rome after all) and was more than made up for by the quality of the room and the amazing service of the desk staff. We would happily stay there again. Thank you Mama!
Stayed 8 nights in Mar 2025

8/10 Good

Virginia Amalia, Seguin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Didn t like that reservations for dinner were needed. Especially when open tables were available and not used at all the whole evening.
Stayed 7 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super trendy spot with a lively bar/restaurant. On the weekdays it is more quiet but on the weekend it turns into a fun spot. Staff was very warm and welcoming. They were attentive to our needs and the bar/restaurant staff was amazing and sociable, often cracking jokes with us and always answering our questions. On our last night for they all gathered to send us off with a shot and a big cheers/salute!
Stayed 7 nights in Mar 2025

10/10 Excellent

Ximena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 9 nights in Mar 2025

10/10 Excellent

Ximena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 10 nights in Mar 2025

10/10 Excellent

Brandon

Stayed 4 nights in Mar 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025