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Mama Shelter Roma

4.0 star property

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Photo gallery for Mama Shelter Roma

2 restaurants, pizza
Reception
Front of property
Sauna
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Pool

Explore the area

Map
Via Luigi Rizzo 20, Rome, RM, 136
  • Vatican Museums
    ‪12 min walk‬
  • Sistine Chapel
    ‪4 min drive‬
  • St. Peter's Square
    ‪4 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 Double Bed (Large Mama)

Room, 1 Double Bed (Large Mama) | In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed (Large Mama)

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Medium Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed (Medium Mama)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 1 Double Bed with Sofa bed (Large Mama)

Triple Room, 1 Double Bed with Sofa bed (Large Mama) | In-room safe, desk, laptop workspace, soundproofing

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (XL Mama)

In-room safe, desk, laptop workspace, soundproofing

Family Room, 1 Double Bed with Sofa bed (XL Mama)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Balcony (Large Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Balcony (Large Mama)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Balcony (Medium Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed, Balcony (Medium Mama)

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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$277 total
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About this property

Mama Shelter Roma

4-star hotel in Municipio I
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mama Shelter Roma offers 217 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Mama Shelter Roma features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of 2 meeting rooms and coworking spaces. This family-friendly hotel also offers a fitness center, a sauna, and a rooftop terrace.

Mama Shelter Roma is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Winter Garden - Onsite restaurant.
Mama Pizzeria - This restaurant specializes in pizza. Open daily.
Summer Garden - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mama Pizzeria
  • Summer Garden
  • Winter Garden

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (29 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Pool access available from 6:00 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mama Shelter Roma
Mama Shelter Roma Rome
Mama Shelter Roma Hotel
Mama Shelter Roma Hotel Rome
Mama Shelter Roma (Opening May 2021)

Mama Shelter Roma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 507 out of 769 reviews
Rating 8 - Good. 158 out of 769 reviews
Rating 6 - Okay. 63 out of 769 reviews
Rating 4 - Poor. 25 out of 769 reviews
Rating 2 - Terrible. 16 out of 769 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very welcoming and polite. Always friendly and helpful sharing areas to visit in the area. The restaurant there was great. Also they have a beautiful rooftop bar with a beautiful view. I would definitely stay there again.
Stayed 7 nights in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent staff. A bit far from some of the bigger attractions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Graciela

Traveled with family and small children
It was great overall
Stayed 1 night in Nov 2024

10/10 Excellent

yuet k

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and nice room
Stayed 1 night in Nov 2024

10/10 Excellent

James O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful stay 4 nights.
Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Fun and Funky Hotel with a Great Location
This hotel was very clean and I loved the funky atmosphere. My one complaint would be the service in the restaurant, especially the coffee machine and espresso bar. It was never clear if you should approach the barista, and when you did he was very curt and always seemed mad. Supposedly, you were to sit at a table and wait for the waitress to order coffee for you, but it took forever to do that. The espresso machine was always breaking down, and had horrible tasting milk. The esresso bar had better coffee and milk, but took forever. The breakfast choices were AMAZING, but often the hot fod, like eggs, bacon, sausage, etc... was cold. This hotel is located right near a Metro stop, and not too far from the Vatican, making it a great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great place
Stayed 3 nights in Nov 2024

10/10 Excellent

Faith

Stayed 1 night in Oct 2024

10/10 Excellent

Efrain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good good
Stayed 4 nights in Nov 2024

10/10 Excellent

Ria-Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cute hotel! Had a home-like feeling and the staff was always helpful and so kind. The food from the restaurant was amazing- breakfast and dinner! When, not if, we come back to Rome, I would stay here again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Jaime

Stayed 5 nights in Oct 2024

6/10 Okay

Fox B

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities are nice. Room is okay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, quirky and fun
Stayed 3 nights in Nov 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Amazing Stay at Mama Shelter – Thanks to Leonardo’s Exceptional Service!” I recently stayed at Mama Shelter in Italy and had an incredible experience, thanks in large part to the exceptional customer service provided by Leonardo, one of the receptionists. From the moment I arrived, he went above and beyond to make my stay memorable. Leonardo was attentive, warm, and genuinely interested in making sure everything was perfect. He welcomed me with a smile and took the time to offer recommendations tailored to my interests, whether it was local restaurants, hidden sightseeing spots, or tips on navigating the city. Every interaction felt personalized, and it was clear he cared about making my stay special. The rest of the hotel staff was also friendly and helpful, but Leonardo truly stood out. Mama Shelter is already a great place to stay, with its stylish rooms, unique decor, and relaxed atmosphere, but Leonardo’s outstanding service took it to another level. I would recommend this hotel to anyone visiting Italy – and make sure to ask for Leonardo at the fron
Stayed 5 nights in Nov 2024

10/10 Excellent

Stefan

Stayed 3 nights in Oct 2024

6/10 Okay

Anmolpreet

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Troy, Phoenix

Stayed 3 nights in Oct 2024

10/10 Excellent

Mary Jo

Stayed 2 nights in Oct 2024

4/10 Poor

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean, and restaurant had good food.
Stayed 2 nights in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of dining options! The rooms were small but very clean and modern.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the proximity to the Vatican and surrounding restaurants
Stayed 5 nights in Oct 2024

10/10 Excellent

PEDRO, KEW GARDENS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Oct 2024

10/10 Excellent

Spencer, Stouffville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique concept of de loyalty that really works. The staff were excellent and very accommodating. We really appreciated Margot who treated visitors in the restaurant in 4 languages. Antonio is a knowledgeable manager. Near the Metro and the Vatican Museum.
Stayed 4 nights in Oct 2024