Palazzo Medusa

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February 2025

Photo gallery for Palazzo Medusa

Exterior
Point of interest
Exterior
View from property
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Vicolo Sugarelli 23, Rome, RM, 00186
  • Castel Sant'Angelo
    ‪6 min walk‬
  • Campo de' Fiori
    ‪8 min walk‬
  • Piazza Navona
    ‪9 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪47 min drive‬

Room options

Deluxe Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Classic Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Palazzo Medusa

Guest house in Rome City Centre
Along with concierge services, this smoke-free guesthouse has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
Palazzo Medusa offers 6 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Palazzo Medusa features a terrace, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This Rome guesthouse also offers concierge services, laundry facilities, and dry cleaning/laundry services.

Palazzo Medusa is a smoke-free property.

Languages

English, Italian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 38 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 7:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - noon
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 100 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
  • Nearby parking fee: EUR 38 per day (984 ft away)
  • Pet fee: EUR 100 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: EUR 20 for check-in between 7:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT058091B4J8R5PCSH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Palazzo Medusa House Rome
Palazzo Medusa House
Palazzo Medusa Rome
Palazzo Medusa Guesthouse Rome
Palazzo Medusa Guesthouse
Palazzo Medusa Rome
Palazzo Medusa Guesthouse
Palazzo Medusa Guesthouse Rome

Palazzo Medusa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 154 out of 199 reviews" "
Rating 8 - Good. 30 out of 199 reviews" "
Rating 6 - Okay. 8 out of 199 reviews" "
Rating 4 - Poor. 4 out of 199 reviews" "
Rating 2 - Terrible. 3 out of 199 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kawljet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice guest house. Great location around 20 mins away from Vatican and Pantheon. We'd stay here again in a heartbeat.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Palazzo Medusa. The location is great. It was very clean and the staff was friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Maria Cristina, Cambridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great location
My experience at Palazzo Medusa was great. Mathew, the host, was very friendly and welcoming. The rooms are beautiful and clean. The location is also great. Nearby many good restaurants and the main places to visit in Rome. Definitely coming back !
Stayed 1 night in Oct 2024

10/10 Excellent

Andre H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in supreme location
It's a really small hotel (6 rooms), but its condition is great. Everything in the room was almost new. Everything functioned. Hotel management is onsite in the morning only, but always reachable and very helpful. Cleaning was generally good, but did not include daily vacuuming. The hotel is in a little side street, and doesn't look like a hotel from the outside. But its location is supreme - we walked to Piazza Navona, Trevi fountain, Spanish stairs/Villa di Medici, forum/Colosseum/Palatine hill, Curia Pompeii, and the Vatican. The area is chockful of restaurants, gelaterias, little shops, etc. There are also several supermarkets nearby. I don't think the location can be beaten.
Stayed 4 nights in Oct 2024

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property in a good location. Good size bathroom and very quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this property based on location, reasonable price for 1 night after a long cruise, air conditioning, elevator and staffed check-in. The staff made several points of outreach in the days leading up to our arrival to coordinate check in. Greatly appreciated that. The entryway was very welcoming and the elevator was modern (though small) - more reliable than another Rome property we stayed at before our cruise. The room was spacious, there were wood beams along the ceiling and shutters on the window that added character to the decor. The bathroom was also spacious and was very modern. The bed was comfy and there was complimentary tea, coffee and water in the room. Also, the person that checked us in, showed us where to find WiFi and after hours contact info, plus after she left our room she messaged us helpful suggestions for nearby restaurants, attractions, transport, etc. we enjoyed our stay and felt safe in the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and welcoming. Room was comfortable. Location was central to so many things to see and do.
Stayed 2 nights in Sep 2024

2/10 Terrible

Gregory

Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Restful Stay
The room is close to transport and you can easily get to attractions on the bus. Don't even think about hiring a car! Parking is impossible. The room was very quiet and comfortable with airconditioning. Windows open also if necessary. The bed was a Kingsize double and there is a private bathroom. Tea and coffee making facilities were provided. The hotel has a lift, but we used the (steep) stairs. The hotel is located in a small and quiet laneway. There's no front desk as such, but staff are available at certain hours. We had a small maintenance issues that was attended to immediately.
Stayed 4 nights in Sep 2024

4/10 Poor

Edgar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The restroom smell very bad. You can hear everything from room to room. At the middle of the night a snoring next door woke me up. The cleaning lady opened my door at 10am without knocking first and scared me! Good customer service from reception but overall very bad experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet. Excellent!! Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent botique hotel. Nothing fancy, but great location near Piazza Navona and other Rome attractions.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Niki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valentina was amazing and so helpful. Property was close to everything with access to hop on hop off and buses very close to the Vatican and made it easy to do what we had planned to do. We did call a taxi to go to the LDS temple and that was so beautiful. The visitor center there Was the highlight and refreshing. We also visited the Jewish ghetto, The food There was great. We also visited Saint Peters basilica and toured the city, including the Colosseum and other locations. The hotel was so convenient for all of this. Now heading off on a cruise through the Mediterranean .
Visitors center Rome Temple
Stained Glass Mural
Stained Glass at visitors center
Rome Temple Via di Settebagni.376 Rome RM Italy
Stayed 4 nights in Aug 2024

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kaitlyn

Stayed 4 nights in Aug 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and quaint. A charming little place to stay. Not far from the River, it was just a short walk to the Vatican
Stayed 1 night in Aug 2024

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We would like to thank Valentina. She made us feel excellent and the hotel was great. Highly recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stopover
Great location, clean and quiet (and cool). Stopped one night. Staff were friendly and helpful and served the purpose of being in a great location for a 1 night stop in Rome.
Stayed 1 night in Jul 2024