The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Beaux Arts hotel also offers multilingual staff, tour/ticket assistance, and concierge services.
River Palace Hotel has designated areas for smoking.
River Palace Hotel offers 72 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Smart televisions come with premium cable channels. Bathrooms include bidets and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.
Offsite parking reservations required
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
River Palace - Onsite bar. Happy hour is offered.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at midnight
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out time is 11:30 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Debit cards not accepted
Staffed front desk
LGBTQ friendly
Smoke detector
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property has received its official star rating from the local rating authority.