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The Duke Hotel

4.0 star property

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Photo gallery for The Duke Hotel

Lobby sitting area
Suite | Room service - dining
Lounge
Combined shower/tub, rainfall showerhead, free toiletries, hair dryer
Junior Suite | Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Pool
  • Parking available
  • Pet friendly

Explore the area

Map
Via Archimede 69, Rome, RM, 00197
  • Villa Borghese
    ‪13 min walk‬
  • Spanish Steps
    ‪6 min drive‬
  • Trevi Fountain
    ‪7 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 2 Double Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Connecting Rooms

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Connecting Rooms

Children's theme room

Family Room, Connecting Rooms

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (Smart)

Premium bedding, minibar, in-room safe, desk

Double Room (Smart)

  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Bar (on property)

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4.6 out of 5, Wonderful, (1543)
The price is $256
per night
$298 total
includes taxes & fees
Mar 25 - Mar 26
Best Western Plus Hotel Universo

About this property

The Duke Hotel

4-star hotel in Pinciano
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite. All 86 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LCD TVs with digital channels. Guests will also find minibars, room service, and premium bedding.
The Duke Hotel offers 86 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This family-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. A complimentary area shuttle within 1.00 km is available for guests. Complimentary self parking is available on site.

The Duke Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM. A complimentary manager's reception is offered each day.
I Duchi - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Free self parking on site
  • Valet parking on site (EUR 22 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • I Duchi

Things to do

  • Gym
  • Pool

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1950
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 55.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 120 per vehicle (roundtrip)
  • Valet parking fee: EUR 22 per night (in/out privileges)
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 75 (subject to availability)
  • Rollaway bed fee: EUR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Duke Hotel
Duke Hotel Rome
Duke Rome
Hotel Duke
The Duke Hotel Rome
The Duke Hotel Hotel
The Duke Hotel Hotel Rome

The Duke Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 205 out of 500 reviews
Rating 8 - Good. 228 out of 500 reviews
Rating 6 - Okay. 42 out of 500 reviews
Rating 4 - Poor. 12 out of 500 reviews
Rating 2 - Terrible. 13 out of 500 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stay, wonderful staff
We have stayed at the Duke Hotel many times over the past 4 years and the service remains exceptionally good. The Hotel has character and the complimentary breakfast, wifi and shuttle are nice touches. Located close to Villa Borghese park, a wonderful place to walk on to Rome. Wouldn't hesitate to recommend.
Stayed 3 nights in Jan 2019

6/10 Okay

sedrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The food was good quality the setvice was not ONLY one beautiful lady thin with long braied hair wad exellent at the breakfast time she was the only onr who ask if we need it anything other than that servixe was very very occupied with other stafff not the guest.
Stayed 6 nights in Oct 2018

2/10 Terrible

Verified traveler

Stayed 3 nights in Oct 2018

6/10 Okay

Azam, Pakistan

Liked: Cleanliness, room comfort
Disliked: Staff & service
It was ok. Nothing special. Staff was not very supportive.
Stayed 2 nights in Oct 2018

10/10 Excellent

Bob, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They provide a free shuttle service to Piazza del Popolo.
Stayed 3 nights in Oct 2018

8/10 Good

Ahmet Tulpar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 4 nights in Sep 2018

8/10 Good

Andy, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in residential area
The only reason I have said that I would not recommend this hotel is location. The hotel was fine; a good four star at a good price, and although it is in a nice residential neighbourhood, it is a bit inaccessible to the main action and there are few restaaurants in the area. The hotel shuttle only partly overcomes this.
Stayed 3 nights in Apr 2018

10/10 Excellent

Mari, Devon UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city break
A lovely Italian style hotel in a very safe area of Rome. The shuttle bus was very convenient and very prompt service. A very memorable stay, with very helpful staff.
Stayed 4 nights in Apr 2018

10/10 Excellent

Cleopatra, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, Avant-garde, elaborate and beautiful.
As it name sames, Duke Hotel,iIt is Luxurious, the staff were lovely, but one, who worked nights (gather he could not believe there can be an intelligent British North Africa in his midst). The rooms were absolutely divine and spacious. The front desk staff, especially the manager Massimo was eclectic in his gestures. The lady staff were beautiful and in awe of whom I am. The shuttle staff were ever so pleasant, organised and lovely especially one who always put a smile on my face and was mesmerised with my dressing. The breakfast was delightful, champagne for breakfast, and it lasted till 11am. This is a beautiful Hotel, the decor ever so glamorous and enchanting, and the guests were always a joy to look upon, polite. The bathroom was to my complete taste, it had everything I desired. The facilities were elegant, and the young man staff was lovely, I could of stayed in this hotel for ages. I wish I could of met the owner, I bet he is distinguished as his hotel, and the area was also lovely. I even go to go, to their partner Hotel called the Aquaniene sports club, Oh my goodness gracious me, never ever looked upon so many Silver Cups, all won from swimming and in the Olympics. The gym is awesome and everything is by Adidas, thus everyone had Adidas bags and swimming gear. This is a beauty of an hotel, I shall never forget, the only rival is the Hotel, I stayed in called The Luxe Rodeo drive in Los Angeles in 2002. Air conditioner was temperamental sometimes.
Stayed 5 nights in Dec 2017

8/10 Good

Janet, Adelaide, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, quiet location and friendly staff
The location is lovely and quiet. Nothing is very far anyway, but the hotel provides free buses into the centre of the city. The staff were friendly, professional and helpful. The bed was very comfortable and the room was very clean.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is wonderful but the concierge are very unprofessional. They asked for more money offer I got the offer from hotels.com, and I payed the room more than the double. The second night I booked was cancelled from them with no reason and I found my self and th kids with no place were to go in the night and they refused to give back the money. Very very unprofessional people. I've never had a do bad experience like this one
Stayed 1 night in Nov 2017

10/10 Excellent

Natina, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm with modern amenities!!
The staff is professional, friendly and very helpful! The hotel is beautiful, charming, classic and has a great location! The free shuttle service to & from the entrance of Piazza del Popolo was the BEST!! The drivers are very helpful with helping you get around the City Center. They have a handy map too. They also have a handy travel companion that's free for you to use. To me that sets them apart from others. I've travelled other countries and stayed in hotels. This is the first time that I ever seen that! The complimentary breakfast is also awesome! The housekeeping is excellent and very nice! I felt comfortable and I was impressed with the hotel and staff!! When I visit next year, I will book here again! Keep the outstanding service and much continued success!
Stayed 5 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel shirt walk to the borghese gardens.
The hotel is nice and clean in an area just north of the borghese gardens. The rooms are clean and ok in size, especially given it is in Rome. There is not much in the immediate local area - it’s fairly residential - but you only have to walk 10 mins and you are in the beautiful borghese gardens. Check in and check out was quick and efficient. Breakfast was decent. Nothing fancy but did the job and there was a hot option of bacon eggs and sausages in the buffet. althoughb it was quite understaffed and we had to wait a bit for someone to take our coffee order. But overall, especially for the price, it was a good hotel and I would stay there again.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Commenting on my decision to book the Duke Hotel for our stay in Italy, my wife said, "Good choice." As my wife is normally more critical of my decisions, the Duke comes highly recommended. It was clean, quiet with helpful staff and an excellent (free) breakfast. The rooms were spacious and well appointed with everything working as expected. We actually made the hotel our home base in Italy, with stays of 2 nights (twice) and a longer stay of 4 nights between trips around the country. It was the best of the three hotels that we used in Italy (my wife had complaints about the others).
Stayed 4 nights in Oct 2017

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Comfortable and Quiet Rome Hotel
The Duke Hotel is in a residential neighborhood a good hilly mile from the Piazza di Populo. A shuttle to the Piazza is convenient and easily available. The staff is very friendly and helpful. The buffet breakfast very good. The rooms are comfortable.
Stayed 1 night in Oct 2017

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy the room and quality food was good also
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, nice residentially quiet area, excelent hotel free transportation to city center.
Stayed 1 night in Sep 2017

4/10 Poor

Mandy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wouldn't recommend :-(
This was a okay hotel but the service on my last day was terrible! I would not recommend anyone to go there if customer service is important to you. So, I got a crazy bill for the mini bar which came to nearly 300 euros! I had no issues paying it, but the reception staff there was quite aggressive and forward in his approach in getting the money. It is important to remain professional and not take things personally but the reception staff here did the opposite.
Stayed 3 nights in Aug 2017

10/10 Excellent

to , england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotel was very nice hotel staff were polite and the breakfast was good enough for us (continental).2 minutes drive by shuttle to main square ( piazza popola) from there you could walk to quite a lot of the sites or get metro . We walked to most and for 67 years olds it shows it's not far to any of them
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in very good neighbourhood
Very nice hotel in quite neighborhood not far from Downtown. Hotel has a transport to and from downtown that is quite convenient.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Duke reigns
Quiet hotel. Very uncomfortable beds. A pillow top was given to us when asked. Made it a bit more tolerable. I suggest new, more expensive mattresses. Area was very nice; only two restaurants around. Difficult to find places to eat unless you take a taxi to town. Duke employees are lovely people, efficient and kind. Nice happy hour offered. Coffee should be offered earlier. Delicious cappuccino and food.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central hotel
Good mix of traditional and modern features Staff were very helpful Spacious lounge Good food
Stayed 1 night in Jul 2017

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Selection
Located outside of the center but have free shuttle service to the center and at the same time stay in a quiet place.
Stayed 6 nights in Jun 2017