10/10 Excellent
V A
Jun 5, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
We had an amazing time at the Mortimer Arms and cannot recommend highly enough. It is ideally situated to explore both the New Forest and Portsmouth area and not only comfortable but also great value for money.
The property is being updated by its new owner Michael and judging by what has been done so far we've no doubt all will be very impressive once completed. Whilst improvements are ongoing we were totally unaware of anything being done during our stay.
The decor in the restaurant was very tastefully done and our room was stunning (they have a great eye for detail) and immaculately clean.
The food was varied and to a high standard. We stayed 4 nights and had all our meals there and enjoyed every dish.
The restaurant can get busy, particulary when the nearby Paultons Park closes and this understandably can impact a little on service time but did not have a huge impact on us and the restaurant was considerably quieter after 7pm.
Michael and all his staff are wonderful, very attentive, helpful and friendly and we can't thank them enough.We would however like to give a special mention to Adam who couldn't do enough for us and to Megan for her attention on the Monday evening.
A huge 'Thank you' to Michael who really did go above and beyond to ensure that we were happy with everything and was great at giving help and guidance on the area.
We will definately be back to explore this beautiful area later in the year and this will be our choice of stay.
V A
Stayed 4 nights in May 2025
