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Brooks County House

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brooks County House

Terrace/patio
Front of property
Individually furnished, rollaway beds, free WiFi, alarm clocks
Bar (on property)
Lobby lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Pet friendly

Explore the area

Map
Pengethley Park, Ross-on-Wye, England, HR9 6LL
  • Wye Valley
    2 min drive
  • Wilton Castle
    6 min drive
  • The Prospect
    6 min drive
  • Gloucester (GLO-Gloucestershire)
    65 min drive

Room options

View all photos for Deluxe Mobile Home, 1 Bedroom, Garden Area

Individually furnished, rollaway beds, free WiFi, alarm clocks

Deluxe Mobile Home, 1 Bedroom, Garden Area

  • 990 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Individually furnished, rollaway beds, free WiFi, alarm clocks

Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Mobile Home, 1 Bedroom

Individually furnished, rollaway beds, free WiFi, alarm clocks

Deluxe Mobile Home, 1 Bedroom

  • 1496 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Double or Twin Room

Individually furnished, rollaway beds, free WiFi, alarm clocks

Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for King or Twin Room, Courtyard

Individually furnished, rollaway beds, free WiFi, alarm clocks

King or Twin Room, Courtyard

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Individually furnished, rollaway beds, free WiFi, alarm clocks

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Main House Superior 4 Poster

Main House Superior 4 Poster | Individually furnished, rollaway beds, free WiFi, alarm clocks

Main House Superior 4 Poster

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Individually furnished, rollaway beds, free WiFi, alarm clocks

Classic Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Main House Superior Double

Individually furnished, rollaway beds, free WiFi, alarm clocks

Main House Superior Double

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms | Individually furnished, rollaway beds, free WiFi, alarm clocks

Premium Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Mobile Home, 1 Bedroom

Individually furnished, rollaway beds, free WiFi, alarm clocks

Deluxe Mobile Home, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Double Room

Individually furnished, rollaway beds, free WiFi, alarm clocks

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this property

Brooks County House

4-star Ross-on-Wye hotel with winery
This smoke-free hotel features an attached winery, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
Brooks County House offers 19 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A winery is attached to this Ross-on-Wye hotel. Brooks County House features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 538 square feet (50 square meters) include a conference center. This Ross-on-Wye hotel also offers a library, a terrace, and an arcade/game room. Complimentary self parking is available on site.

Brooks County House is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Brooks County House has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 10.50 for adults and GBP 5.75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Outdoor pool
  • Winery

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (538 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.5 for adults and GBP 5.75 for children
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Pengethley
Pengethley Hotel
Pengethley Manor
Pengethley Manor Ross-on-Wye
Best Western Ross-On-Wye
Ross-On-Wye Best Western
Pengethley Manor Hotel Ross-on-Wye
Brooks County House Hotel
Brooks County House Ross-on-Wye
Brooks County House Hotel Ross-on-Wye

Brooks County House Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 16 out of 36 reviews" "
Rating 8 - Good. 12 out of 36 reviews" "
Rating 6 - Okay. 4 out of 36 reviews" "
Rating 4 - Poor. 2 out of 36 reviews" "
Rating 2 - Terrible. 2 out of 36 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room at the Inn
A proper Christmas story Arrived to find hotel had closed down No room at the Inn
Stayed 1 night in Dec 2019

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice house,make sure you're not in the horseboxes.
House was fine,which is where we thought we were staying), staff were nice. Lots for kids to do with games, boardgames, snooker, table tennis, bar football. Pricey for drinks, which you may expect. But £114 for a horsebox(see below) that's pushing it. Was rushing and accommodation was running out, didn't check it fully, so my fault, but £114 for a horsebox. C'mon!!!
Stayed 1 night in Jul 2019

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed in one of the horse boxes absolutely loved , helpful and friendly staff will definitely return
Stayed 1 night in Dec 2018

8/10 Good

Diane, Telford

Liked: Cleanliness, staff & service, property conditions & facilities
I had a problem sleeping in the double bed in the horse box. It was my fault as I got too hot and convinced myself I couldn't breathe. Luckily I was able to sleep in the apartment as my sons were in there. My daughters slept very well in the box and they are adults and slept in the bunks
Stayed 1 night in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful maintenance man, and all staff in the hote
This time I had a very nice welcome on arrival, a room in the main hotel building which small but clean and comfortable with a ensuite with a corner shower cubicle. The dinner again was very good and reasonably priced. Breakfast too was very good, but if you’re an early riser, the down side is that breakfast doesn’t start until 8am. Checking out was painless also, but when I got to my car I was greeted with a flat tyre, but the hotel mainentance man came to help, with a foot pump which enabled me to get to a local tyre company. Many thanks for that.
Stayed 1 night in Sep 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Different from the traditional hotel room
Not much of a welcome on arrival, the girl on reception didn’t seem care if we were there or not, and this attitude was all through our stay, even when checking out. We stayed in one of the Horse Box conversions, which was unusual but very well done, and once up the the bed above the cab it was surprisingly very comfortable. We had breakfast and dinner in the restaurant and the food was very good, with a good choice from the menu. I’m staying here again this week, in the main hotel, so I’ll get a further impression.
Stayed 1 night in Sep 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for dogs
Great little hotel, with terrific outlook over the hills
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Don’t go
We arrived during a crazy party. We had to wait ages to get any assistance. When we were finally given a room, we were told there was no dinner after 6pm even though the restaurant seemed busy. In short, although the hotel and grounds are nice, the staff was so unhelpful I will not be returning or recommending Brooks Country House to friends.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lovely spot but we had to change rooms because the first one had not been made up or cleaned properly. Great place for a wedding, but may be worth checking if there is one on maybe before booking.
Stayed 1 night in Aug 2018

8/10 Good

nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a beautiful part of the country - our evening meals in the restaurant were particularly good
Stayed 1 night in Aug 2018

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly dog friendly hotel stay
A fabulous hotel in the countryside with an outdoor pool and hot tub. Relaxed style, friendly staff and great food make this a place we will return to.
Stayed 1 night in Jul 2018

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and fantastic views.
Set in a lovely location, off the main road in beautiful countryside. There was an outside swimming pool, which I had to myself, at the end of a very hot day. Fabulous! I didn't have an evening meal, but the breakfasts were very good and will definitely stay here again and recommend friends and family to do the same.
Stayed 2 nights in Jun 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal wedding
For the Saturday of the Royal Wedding a lemon and elderflower cake was made and put on the bar for everyone to help themselves. Then before dinner everyone was given a glass of bubbly. Thank you Brooks County House.
Stayed 1 night in May 2018

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bank Holiday Retreat
Fantastic stay over bank holiday weekend. Nice quiet intimate & very friendly hotel. Food in the restaurant was excellent, but the menu was quite limited. Our room was very spacious and very comfortable, especially the bed which was fab. Wifi signal in room was very weak, but fine elsewhere in the main hotel areas.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay here the room was very clean and comfortable and the food was delicious! The staff were brilliant and very friendly and helpful We would visit again

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Wales
Lovely place. Good food. Friendly.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very nice, well worth a visit
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Mr Andrew P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Cherryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent through out from reception to room, staff were courteous and helpful , meals were exceptional . Can't praise our stay enough.
Stayed 1 night in Nov 2017

6/10 Okay

Jackie

Disliked: Property conditions & facilities
Mutton dressed as lamb
Grand entrance and first impression good however I had booked a room in the main house but reception said we were in courtyard. I showed my booking confirmation and the receptionist said there was a room in main house and re allocated us. Under the veneer the mattress was sitting on a piece of chip board how shoddy! Lighting very poor in room 2 and cheap products on tea tray.
Stayed 1 night in Nov 2017

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we booked in for three nights but unfortunately had to leave after one night as our son phoned to say one of our dogs had been taken ill. we were really disappointed found the hotel and the grounds spectacular but it was not meant to br
Stayed 3 nights in Aug 2017

4/10 Poor

Pushpinder

Disliked: Cleanliness, property conditions & facilities, room comfort
Over rated Hotel which lacks basic facilities
I stayed in main hall, room size was good but very basic. Bed was very squeaky. In bathroom you only get handwash, no soap or shampoo etc. Wifi was on and off and keep cutting all the time. Breakfast is served from 8 am so no good if you need to go out before 9am as even if you are quick on breakfast you cannot reach anywhere before 9 due to traffic. No beans/ black pudding in Full English breakfast and no orange juice it is all basic stuff. Will not stay again.
Stayed 1 night in Jul 2017